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Review Of The Lotaz Hotel

Edappally, Cochin

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    4.4
    Excellent

    60 Ratings, 14 Reviews

    excellent
    55%
    very good
    33%
    average
    8%
    poor
    3%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 3
    • 5
    • 4
    • 5
    • 2
    • 4
    • 5
    • 2
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Clean and well-maintained property with excellent infrastructure.
    • The staff provides outstanding hospitality and service.
    • Rooms are neat, comfortable, and equipped with modern amenities.
    • Location is convenient, making it easy to access city attractions.
    Read more

    Sort by:

    Positive first
    5.0

    Good Stay. Jacuzzi was Nice

    sivajith p.couple

    Good Stay. The room had a Jacuzzi as mentioned in the room details. The only issue was that the rooms are not soundproof I guess. we were hearing people banging the doors of other rooms. The rooms were clean.

    Travel Month: Jul 2025

    Room: Deluxe Room with bath Tub

    The Lotaz Hotel has replied on Tue Jul 22 19:03:54 IST 2025

    Thank you for your valuable feedback and for highlighting the cleanliness, location, and the in-room Jacuzzi. We’re glad to hear you had a good stay and appreciated the amenities provided. We do apologize for the disturbance caused by noise from nearby rooms. Your feedback is important, and we will look into possible solutions to improve the soundproofing and ensure a more peaceful experience for all our guests. We hope to welcome you back for an even more comfortable stay in the future

    5.0

    Good Hygiene and neat and clean friendly and np lag in yhe check in time a

    couple

    Good Hygiene and neat and clean friendly and np lag in yhe check in time all good and plates glasses

    Travel Month: Mar 2025

    Room: DELUXE ROOM

    The Lotaz Hotel has replied on Tue Jul 01 09:54:38 IST 2025

    Thank you for your kind words and positive feedback! We’re delighted to hear that you appreciated the cleanliness, hygiene, and smooth check-in experience. It's great to know our team’s friendliness and attention to detail with amenities added to your stay. Looking forward to welcoming you again soon

    4.0

    Good Stay

    mohammed.

    Very good welcoming and rooms are new location is good very neat room n bathroom very much recommending

    Travel Month: Apr 2025

    Room: DELUXE ROOM WITH BALCONY

    The Lotaz Hotel has replied on Wed Apr 23 16:19:05 IST 2025

    Thank you for your kind words, Mohammed Hashem! We're thrilled to hear you enjoyed our welcoming atmosphere, new rooms, and cleanliness. Your recommendation means a lot to us. We look forward to hosting you again soon!

    3.0

    Average Stay

    anand a.family

    They charge 500 rs per day for extra floor mattress and on app it’s showing 24 hours hot water but it was not available.. there were stains in the bed sheet.

    Travel Month: Feb 2025

    Room: DELUXE ROOM

    The Lotaz Hotel has replied on Wed Apr 23 16:27:46 IST 2025

    Thank you for your feedback, Anand Anil. We apologize for the inconvenience regarding the hot water availability and the stain on the bedsheet. The charge for the extra floor mattress is indeed additional and must be selected during booking; we appreciate your understanding in this matter. Your comments will help us improve our services.

    5.0

    Excellent Stay

    jaswa j.

    Nice place, excellent infrastructure and kind staff.

    Travel Month: Jan 2025

    Room: DELUXE ROOM

    The Lotaz Hotel has replied on Fri Feb 28 22:08:10 IST 2025

    Thank you, Jaswa Jebaraj, for your kind words! We’re thrilled to hear you enjoyed our excellent infrastructure and experienced our kind staff. We look forward to welcoming you back soon for another wonderful stay.

    5.0

    Excellent Stay

    ajay.couple

    Good clean room and well managed property and affordable. Located at the center of city easy to access

    Travel Month: Dec 2024

    Room: DELUXE ROOM WITH BALCONY

    The Lotaz Hotel has replied on Thu Jan 02 10:30:55 IST 2025

    Thank you for your wonderful review! We're thrilled to hear that you found our rooms clean and our property well managed. It's great to know that our affordable rates and central location made your stay convenient. We strive to provide a comfortable experience for all our guests, and your feedback truly motivates us. We look forward to welcoming you back to The Lotaz Hotel in the future!

    4.0

    Excellent

    midhun d.couple

    The stay was calm and pleasant staffs and hospitality was excellent. The only concern was regarding the lock of windows to the balcony feel-ed little bit unsafe during the stay

    Travel Month: Nov 2024

    Room: DELUXE ROOM WITH BALCONY

    The Lotaz Hotel has replied on Fri Dec 20 20:46:35 IST 2024

    Thank you for your kind words about our staff and hospitality, Midhun Das. We’re glad you had a calm and pleasant stay. We appreciate your feedback regarding the balcony window lock and will address this concern to ensure our guests feel safe at all times.

    4.0

    Decent budget hotel

    priyadharsni p.loyalty-iconsolo

    Hotel location and charges were decent. No lift but not a major issue. Proximity to the amrutha campus makes it a good budget stay.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: DELUXE ROOM WITH BALCONY

    The Lotaz Hotel has replied on Fri Dec 20 20:47:32 IST 2024

    Thank you for your feedback, Priyadharsni Panneerselvam. We're glad you found our location and charges decent, and appreciate your understanding regarding the lack of a lift. It's great to hear that our proximity to Amrutha Campus contributed to your budget stay. We hope to welcome you again!

    5.0

    Excellent Stay

    nandhu k.

    The stay was amazing and comfortable. It was very pleasant

    Travel Month: Nov 2024

    Room: DELUXE ROOM WITH BALCONY

    The Lotaz Hotel has replied on Fri Dec 20 20:50:04 IST 2024

    Thank you for your wonderful review, Nandhu Krishnan! We're thrilled to hear that your stay was amazing and comfortable. It’s always our goal to provide a pleasant experience, and we look forward to welcoming you back soon!

    5.0

    Excellent Stay

    ashritha r.couple

    Excellent hospitality. Neat and clean rooms budget friendly worth the stay spacious with good amenities

    Travel Month: Oct 2024

    Room: DELUXE ROOM

    The Lotaz Hotel has replied on Fri Dec 20 20:49:07 IST 2024

    Thank you, Ashritha Ravindran, for your excellent 5-star review! We're thrilled to hear you enjoyed our hospitality, clean and spacious rooms, and the amenities we offer. Your feedback on our budget-friendly options means a lot to us. We look forward to welcoming you back!

    5.0

    Excellent Stay

    muhammed.loyalty-icon

    Super. Adipoli. New build property. Very clean.

    Travel Month: Oct 2024

    Room: DELUXE ROOM

    • user photos

    The Lotaz Hotel has replied on Fri Oct 11 13:34:05 IST 2024

    Thank You MUHAMMED RIYAS! We appreciate your 5-star review and are thrilled to hear that you found our property super, adipoli, and very clean. Your positive feedback means a lot to us!

    5.0

    Good

    milna t.couple

    Clean room. Good service. Excellent atmosphere. It was a nice experience to stay in this hotel

    Travel Month: Sep 2024

    Room: DELUXE ROOM

    The Lotaz Hotel has replied on Fri Oct 04 00:41:12 IST 2024

    Thank you, for your amazing review! We're thrilled to hear that you had a wonderful stay and enjoyed our excellent room service. We look forward to welcoming you back for another fantastic experience!

    4.0

    Good Stay

    jefin j.

    The stay is very good. Not a big room, but it is okay. The overall ambience and the hotel setup is good. The hotel is in the city center, also situated in a quiet calm place. Access to the city is very easy. Overall the stay was happy except some noise from outside.

    Travel Month: Sep 2024

    Room: DELUXE ROOM

    • user photos

    The Lotaz Hotel has replied on Fri Oct 04 00:41:32 IST 2024

    Thank you, for your amazing review! We're thrilled to hear that you had a wonderful stay and enjoyed our excellent room service. We look forward to welcoming you back for another fantastic experience!

    5.0

    Awesome hotel

    balaji s.family

    I find on makemytrip it's awesome hotel very nee t and clean one of my favorite list nice ambience very comfortable to stay

    Travel Month: Sep 2024

    Room: SUITE ROOM WITH BATH TUB

    The Lotaz Hotel has replied on Sun Sep 22 10:56:02 IST 2024

    Thank you Balaji S for your wonderful 5-star rating! We are thrilled to hear that you found our hotel awesome, neat, clean, with a nice ambiance, and comfortable to stay in. Your kind words mean a lot to us!

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