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Shyambaati, Shantiniketan | 1.7 km drive to Viswa Bharati University
188 Ratings, 79 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Good Stay
The property was well maintained in terms of cleanliness, amenities and environment. Would surely recommend incase you going with family as the place brings you such homely space with board games you finally arrived to Shantiniketan. Yes, with Graffiti walls of Kobi Guru, small 'Uthon' or courtyard setup and Bangali cuisine, we definitely had a pleasing time there.
Room: Executive Four Bed AC with Free Wifi
The Kolam has replied on Wed Nov 12 14:36:51 IST 2025
Dear Rumela Biswas, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At The Kolam, we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead!
Terrible Stay
1. The suite room is not up to the mark to be marked as suite room 2. rooms are not cleaned 3. toiletries not provided, it's given on asking, that too without toothpaste and brush 4. no provision in the bathroom for keeping toiletries and no provision for keeping the clothes only, it's broken one 5. the cups and kettle are typically dirty 6. no center table is there as shown in the picture 7. geyser facility is available, but on specific times, morning and evening. However, this trick is not mentioned in the amenities as we used to get geyser facility 24X7 in any hotel moreover if it would have been mentioned, I wouldn't have brought my 4 year old daughter with me to this hotel. In this kind of weather, as the beginning of winter, if she gets ill for using cold water at night, who will take the responsibility.
Room: Suite Room with Free Wifi
Good Stay
Conveniently located from all major sightseeing spots, food is good, facilities are good, staff are polite, ambience overall good
Room: Executive AC Double with Free Wifi
The Kolam has replied on Wed Nov 12 14:37:32 IST 2025
Dear Saswata Halder, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At The Kolam, we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead!
Excellent Stay
Nice place to stay..very near from university,sonajhuri.food was good.staff was very good..
Room: Executive Four Bed AC with Free Wifi
The Kolam has replied on Wed Nov 12 14:38:15 IST 2025
Dear Subhasish Gupta, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At The Kolam, we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead!
Excellent Stay
I had a pleasant stay at the property. The location was convenient and easy to reach. The rooms were clean and well maintained. The food quality was good, and the staff were polite and helpful during my stay. Overall, a great experience and good value for money!
Room: Executive AC Double with Free Wifi
The Kolam has replied on Wed Nov 12 14:38:56 IST 2025
Dear Somenath Gosh, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At The Kolam, we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead!
Terrible Stay
Unprofessional behaviour of the manager who was seating in the reception. No 1) Not fill any customer data in the hotel register in time of check in, complete this in time of check out today, this is an extremely safety concern for the guest 2) No cartain was there in the room number 301 3) No light was there in the bathroom in the room number 301, after several requests they don't care this. Today morning before check out they repair this. 4) Basic room services were not there like towels, drinking water, handwash, shampoo etc. 5) Water flow in the shower was not sufficient and commod was not properly cleaner. 6) Unproductive mindset of most of the staffs, they have don't care attitude towards customers. 7) Blanket was very uncleaned, that's why I was asking for the bed-sheet but they ignored my request. My personal advice is that in the service sector staffs role are very important to retain the customer again, but in our personal experience, we will never stay in future in your property because of all above reasons.
Room: Executive AC Triple with Free Wifi
Average Stay
The room was not properly ventilated. on the first day tv was not working. Food prices were higher than the expectations.
Room: Executive AC Double with Free Wifi
memorable staying experience in shantiniketan, shayambati
property location is excellent a few meter from viswabharati. food quality is good, chicken pokoda not properly fried. Amenities good, toilet tower bolt broken. service good.
Room: Executive AC Double with Free Wifi
The Kolam has replied on Wed Nov 12 14:39:46 IST 2025
Dear Sourav Kayal, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At The Kolam, we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead!
Horrible experience at kolam.....
Not able to stay for 3 hours.immediate chcked out jst after check in....the rooms and bathrooms has not been cleaned from a long period of time.the pillow cover and bed sheet was full of dust and uncleaned.
Room: Executive AC Double with Free Wifi
Good Stay
Location of the property is excellent. We had booked suit which was pretty good.. only they need to upgrade their washrooms which were not so good. Food price was reasonable and taste was average. The hospitality of the staff was very good. Overall a good experience. We would book again if we have to visit the place.
Room: Suite Room with Free Wifi
The Kolam has replied on Wed Nov 12 14:40:31 IST 2025
Dear Rita Saha, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At The Kolam, we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead!
Average Stay
Not very clean toilets, no lift facility, very less force of water
Room: Executive Four Bed AC with Free Wifi
Terrible Stay
the service are horrible, no grizar or hot water facility.. the pillows are torn cotton are coming out. room is ok.. but serice and facilities are not good at all.
Room: Suite Room with Free Wifi
Average Stay
Location was really good. The rooms were good big and clean. But there were many elements missing like a mirror. There were no liquid soaps in the bathroom containers. Amenities were not as per standard. And thr behaviour of the staff isn’t good enough abd needs improvement
Room: Executive Four Bed AC with Free Wifi
Good Stay
We booked the Suite room ...Overall the ambience was nice , staff behaviour was good and polite , room size was perfect ... but I think they could fix few things like providing essential toiletries like soaps , shampoo and handwash ... but they did gave us soaps and shampoo when we asked but they should have been kept there beforehand only other than that they can provide some nicer pillows and bedsheets they felt way too used and old. And one more thing which they should work on is providing a whole king size bed instead of combining two double beds because of that the partition which was been created by the two separate mattress felt very uncomfortable while sleeping.They can add one more tubelight in the room and make some charging points near the bedside tables. It was good but as it is known as the "Suite room" I think this few things must be changed.
Room: Suite Room with Free Wifi
Poor Stay
Food is very Bad quality, Bathroom was dirty and also bad smelling, one window certain missing, TV was not working, Service was totally pathetic. And specially one metal screw was found in egg curry while doing lunch and all hotel staff was accepted that was their negligence of work as they served us
Room: Executive AC Double with Free Wifi
Excellent Stay
The location was nice.What I really liked was the cleanliness.The room was nice and cozy.Staff was co-operative.Foodcould have been better, also it would have been better if they had cold drinks and snacks available.Though that was ok.However the ambience was very pleasant.
Room: Executive Four Bed AC with Free Wifi
The Kolam has replied on Wed Nov 12 14:42:42 IST 2025
Dear Somdutta Singha Roy, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At The Kolam, we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead!
Great Place to Be
Nice stay, calm and soothing with professional service. Clean environment. Well behaved staff. Food here is clean and tasty.
Room: Executive AC Double with Free Wifi
The Kolam has replied on Wed Nov 12 14:43:13 IST 2025
Dear Amit Singh, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At The Kolam, we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead!
worst hotel of Shantiniketan Kolam Hote
worst service,No intercom,Cook is not there so Most of food not available, Behaviour is poor specially of the owner,
Room: Executive AC Double with Free Wifi
Excellent Stay
experience was damn good , infrastructure is also very well maintained and photogenic tbh. Indoor and outdoor sports equipments are available to enjoy your spare time in evening . Food was also good , and staffs were really humble and cooperative. Recommended fs
Room: Executive AC Double with Free Wifi
The Kolam has replied on Wed Nov 12 14:43:52 IST 2025
Dear Ujjal Saha, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At The Kolam, we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead!
worst experience
I get property location here only. As per photo proparty was good looking but food wasn't available there , even snacks were too bad quality. AC wasn't working properly. tea kettle given at room only was too bad condition. Bedsheet was too unhigenic . lift wasn't available there
Room: Executive AC Double with Free Wifi
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