Review Of The Greenstar Inn Premium

I arrived at the hotel at 10:00 AM and requested an early check-in at the reception. However, I was informed that no rooms were available, despite the fact that I had already confirmed in advance that I would be allowed early check-in. Eventually, I was given a room only after 11:30 AM. Upon entering the room, I discovered that the air conditioner was not working. I raised this issue multiple times (7–8 complaints), but no effective assistance was provided. The matter continued until 5:00 PM, causing me significant inconvenience. I then requested to be shifted to another room since I had already paid and was not receiving the expected service. Initially, my request was declined on the grounds of unavailability, but after repeated requests, I was finally allotted a different room.

I had a disappointing experience at the hotel. Here are some issues I faced: 1. Room service was poor. 2. Bathrooms weren't clean, and there was water leakage. 3. Rooms were congested with insufficient space. 4. Toilet paper wasn't provided, and the floor was dusty. 5. Overpriced for the value offered. 6. Dinner was included in the booking, but I was served a simple thali worth ₹200 despite paying ₹800 extra. However, the restaurant staff were understanding and served a good dinner without extra charges. It seems there's a huge markup on dinner, with the hotel charging ₹700 extra per person while paying the restaurant only ₹150. Overall, a very bad experience."

This was my 2nd time stay in this hotel. 1st time was too good. But this time only complaint was about bedsheets and pillow cover . I checked in late night but found hairs on the bedsheets and pillow. I was too tired so didn't tell the room service so I myslef cleaned the bedsheets and went to sleep. As before staffs were well coming .

best stay . cleanness top-notch staff friendly couple friendly best room service restaurant service

On my next trip ?

Great place. Great place.

Good response and support. Location is peaceful yet near the SUM Ultimate hospital. Good response and support. Location is peaceful yet near the SUM Ultimate hospital.

very good staff very good food. accessible location. above average ameneties.

Food was too good, restaurant was amazing but stay was very poor room was completely different from the images shown in booking portal underrated room not suitable to stay

It was very good and staff were very courteous. Food was also okay. Rooms needed a bit revamp. Basic amenities were good. If tea/coffee vending m/c are provided in the room it would be good

The staffs are not at all friendly especially the restaurant. they are very rude talking very rude. overall all facilities are ok type very far from rail station.

Nice experience . Madam sushree Manager of the hotel is very cooperative and handle the gust in very well. Really a very nice experience

Nice hotel.

best in class... luxury segment... neat and clean .... friendly staff ...instant response room service

Lift not working average service. Only tea available. No coffee. Share link to submit feedback

It’s such a pathetic stay and ill maintained property which is not worth even rs. 500. No amenities provided, even the breakfast was not worth the money added to the stay. Can’t understand as why makemytrip recommended such properties.

Green starinn 400 MTR from SOA UNIVERSITY CAMPUS 2. FOOD RECIPES ARE GOOD. CLEAN ROOM AND BATHROOM. STAFFS WERE WELL MANAGED LIKE PROFESSIONALS. FRIENDLY BEHAVIOUR. OVERALL A NICE AND PEACEFULL STAY

neat and clean ... rooms .. all amenities good...... good behaviour staff....speed response.........

Room is nice. Neat and clean. But amenities mentioned in profile was not there. Refrigerator was not there.

nice stay ............... good experience......... nice rooms.............. .......... good good good