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Review Of THE FLORA GRAND0123401234

Vasco Da Gama, Goa | 5.3 km drive to Goa Dabolim International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    1058 Ratings

    excellent
    39%
    very good
    34%
    average
    16%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 3
    • 5
    • 4
    • 3
    • 2
    • 2
    • 5
    • 3

    Rating Categories

    • Hospitality4.0
    • Facilities3.8
    • Food3.7
    • Room4.2
    • Cleanliness4.1
    • Value For Money3.8
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    Review Summary

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    Guests appreciate the fantastic service and polite staff at Flora Grand, especially praising the front office and restaurant teams. The property boasts clean, spacious rooms and is conveniently located near the airport. While the food receives mixed reviews, many enjoy the taste and the cozy ambiance. The friendly atmosphere makes it a good choice for families and business travelers looking for comfort.

    Sort by:

    Positive first
    3.0

    Average Stay

    javed i.family

    Check in time as per 2pm but offer in 2hrs before but not available before time check in .this is not meet this offer .

    Travel Month: Oct 2025

    Room: Premium room

    5.0

    Excellent Stay

    dhineshwaran g.family with 1 kid

    My experience with flora grand, Vasco is fantastic. I have booked a 5 night stay for my business trip. Service is so good and all the people who are working over there nice and polite. Front office people are responsive and helpful. Front office manager kedar is very nice and kind person solved my queries right away with his timely decision. In restaurant also they served well with smile. Especially vinod and aman along with one more person( i forgot the name who is working in the evening shift). The experienced people working in the morning shift in restaurant also very nice and arranging food in proper timing. Food taste is also nice. This is my real experience review. Go for it if you want a good stay near vasco.

    Travel Month: Oct 2025

    Room: Executive Room

    3.0

    Average Stay

    atraya n.

    I had only breakfast and it was average at best. I did not get wifi in my room.

    Travel Month: Aug 2025

    Room: Executive Room

    5.0

    Excellent Stay

    rashmi r.family with 2 kids

    Alfia receptionist is behaving like gentle and make check in within a span...hotel room is very spacious... mind-blowing stay

    Travel Month: Aug 2025

    Room: Luxury Premium Room With Bathtub

    • user photos
    • user photos
    5.0

    Excellent Stay

    dr. p.

    The food was good, the behaviour of hotel reception and staff is very very good. The room service is also very very good and satisfying.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Premium room

    4.0

    Good , recomm

    anup r.family with 1 kid

    Everything was great and hygienic including rooms, washroom, and dying area, Morning breakfast was awesome but tandoor was not operational at that time ..... overall stay was great 👍

    Travel Month: Jul 2025

    Room: Premium room

    4.0

    Good Stay

    yashica k.group

    Stay was pleasant and the hotel was very cooperative too.

    Travel Month: Jul 2025

    Room: Premium room

    1.0

    Terrible Stay

    game p.couple

    Very terrible rooms. The bed was uncomfortable and not suitable for proper sleep. Window locks were not working, which is a serious safety concern. I was given a room with a middle connecting door, which affected privacy. Late food service was not available. The only positive was that the staff was cooperative.

    Travel Month: May 2025

    Room: Premium room

    4.0

    Good Stay

    praveen w.

    The hotel property is good. May be due to non peak season, the service levels could have been better.

    Travel Month: May 2025

    Room: Executive Room

    THE FLORA GRAND has replied on Fri Jun 27 17:55:03 IST 2025

    Dear PRAVEEN WAYCHAL, We appreciate your feedback regarding your recent stay at our hotel. It's valuable to hear your perspective and we will utilize these insights as an opportunity for improvement. We strive to perform at our best regardless of the season and any shortfalls you've noticed is certainly not the standard we aim for. Your comments about the service levels will be communicated directly to our team for immediate rectification. We hope to turn your experience around during your future visits. We're already working to assure all-year-round service proficiency. Thanks again for alerting us to this and we look forward to serving you with better efficiency on your next visit. Thanks & Regards General Manager

    5.0

    My trip

    sujith b.family with 1 kid

    Overall experience is too good. nice treatment by staff. . Food also very tasty and Good. Room quality and maintenance also good.

    Travel Month: May 2025

    Room: Executive Room

    THE FLORA GRAND has replied on Fri Jun 27 17:54:35 IST 2025

    Dear Sujith Bangera, We're delighted to hear that you had an excellent stay with us and found our service & facilities up to the mark. It is great to know you appreciated our staff's efforts to provide good treatment. Also, your positive feedback about the food and room quality is highly appreciated. We're glad our maintenance standards met your expectations. We assure you that we will continue our efforts to make our services and facilities even better. We sincerely look forward to your next visit. Thanks & Regards General Manager

    2.0

    Poor Stay

    alka s.business

    i had taken an accommodation for 3 days upon entering the room it was way small for the price you pay you can get bigger rooms in half the price additionally the TV was not working the flush was broken and they had mentioned if u require dental kit/slippers it will be chargeable?!! additionally I had added food in my package for for 3 days on an average for 2k in that they don't give you options you will have to eat what they provide, one type of roti, one sabzi, rice, dal all of their choice there is no options which was terrible if that was the case the customers are supposed to be informed regarding the same the meal they offer in the package is absolutely not worth 2.5k. Will not recommend

    Travel Month: May 2025 (3-Night Stay)

    Room: Executive Room

    • user photos
    • user photos

    THE FLORA GRAND

    Dear Alka Singh, We're distressed to hear about your less than satisfactory experience with us. Our main priority is to provide a comfortable and enjoyable stay for our guests, hence, we regret the size of the room didn't meet your expectations. We are working on upgrading our accommodation options to provide more variety, including rooms of different sizes. It's unfortunate to discover that some amenities were inoperative during your stay, we assure to have immediate corrective measures put in place to avoid such situations in future. The extra charges for the dental kit and slippers have been noted; we will consider reviewing this policy based on your feedback. Regarding the meal options, we generally aim to cater to a multitude of tastes by carefully picking dishes that appeal to the majority of our guests. Nevertheless, we completely understand if it didn't cater to your specific needs. We genuinely appreciate your suggestion to provide explicit information about the no-options policy in our meal packages. This feedback is truly valuable as it allows us to make improvements and ensure a better experience for our guests. Thanks & Regards General Manager

    4.0

    Good Stay

    narayanan s.

    Good hospitality, food & staffs Rooms are well hygiened Only draw back is that they have only limited parking space for four wheelers

    Travel Month: Mar 2025

    Room: Executive Room

    4.0

    Good place for family stay

    sudheesh k.family

    The hotel is located at the centre of vasco city.The accommodation is comfortable. It's very good for family stay.The food at the restaurant is very well prepared & tasty.Staff are helpful.

    Travel Month: Mar 2025

    Room: Premium room

    5.0

    Excellent Stay

    business

    Nice property and rooms was good and excellent customer service . Landmark also good and breakfast was very nice neat and clean interior

    Travel Month: Feb 2025

    Room: Executive Room

    4.0

    Good Stay

    philip j.business

    Hotel rooms good , staff is helpful. I came to known for the property through make my trips . surprise approx Rs 500 taken for pick up from airport as I book through make my trip and rates approx Rs 450 extra paid for stay . which if I book directly will be saving of 950 . make my trips with belive that the cost will be beneficial which need to be improved. overall the property for officials is good, pls work on rates.

    Travel Month: Jan 2025

    Room: Executive Room

    3.0

    Average Stay

    anup d.loyalty-icon

    Room was fine. Kitchen was understaffed and food quality was also below average.

    Travel Month: Jan 2025

    Room: Premium room

    5.0

    Excellent Stay

    davis c.

    Stay was wonderful and the hotel was very neat and clean. Nice and friendly staff.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Premium room

    3.0

    Average Stay

    manoj m.

    They have provided late check in to me. Check was at 2 pm i have reach to hotel at 6pm even coming late their room clean was not done

    Travel Month: Dec 2024

    Room: Luxury Premium Room

    2.0

    Poor Stay

    chandrashekhar s.

    Didn't had a good experience as the hotel room was big and spacious but hotel didn't provide with toiletries. Towels. Hand napkins weren't clean. Between 3 guests only 2 water bottles of 500ml were provided which isn't sufficient. Quality of tea was very bad. The staff wasn't welcoming enough. The hotel needs to groom the staff better or pay them a good salary for a better customer experience. Plus as promised in itinerary no welcome drink provided by the hotel as well. Ac wasn't working in the gym as well. Swimming pool non operational for our dates. Not a good choice at 7k per night.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Premium room

    4.0

    Good Stay

    aniruddh.

    Food is good staff is very supportive room amenities are ok room cleanliness is 3/5 overall a good experience for short stay

    Travel Month: Nov 2024

    Room: Premium room

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