i had taken an accommodation for 3 days upon entering the room it was way small for the price you pay you can get bigger rooms in half the price additionally the TV was not working the flush was broken and they had mentioned if u require dental kit/slippers it will be chargeable?!!
additionally I had added food in my package for for 3 days on an average for 2k in that they don't give you options you will have to eat what they provide, one type of roti, one sabzi, rice, dal all of their choice there is no options which was terrible if that was the case the customers are supposed to be informed regarding the same the meal they offer in the package is absolutely not worth 2.5k.
Will not recommend
THE FLORA GRAND
Dear Alka Singh,
We're distressed to hear about your less than satisfactory experience with us. Our main priority is to provide a comfortable and enjoyable stay for our guests, hence, we regret the size of the room didn't meet your expectations. We are working on upgrading our accommodation options to provide more variety, including rooms of different sizes. It's unfortunate to discover that some amenities were inoperative during your stay, we assure to have immediate corrective measures put in place to avoid such situations in future. The extra charges for the dental kit and slippers have been noted; we will consider reviewing this policy based on your feedback. Regarding the meal options, we generally aim to cater to a multitude of tastes by carefully picking dishes that appeal to the majority of our guests. Nevertheless, we completely understand if it didn't cater to your specific needs. We genuinely appreciate your suggestion to provide explicit information about the no-options policy in our meal packages. This feedback is truly valuable as it allows us to make improvements and ensure a better experience for our guests.
Thanks & Regards
General Manager