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Villa featuring a restaurant, living room, bonfire & a lawn

Review Of The Bouganvilla

Fern Hill, Ooty | 2.2 km drive to Ooty Lake

    User Rating & Reviews

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    4.2
    Very Good

    240 Ratings, 122 Reviews

    excellent
    50%
    very good
    30%
    average
    13%
    poor
    5%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 5
    • 5
    • 5
    • 2
    • 4
    • 3

    Rating Categories

    • Location4.4
    • Cleanliness4.3
    • Value For Money4.0
    • Food4.1
    • Facilities4.0
    • Checkin Experience4.6
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    Review Summary

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    The property is a charming colonial-style villa, loved for its peaceful atmosphere and clean, spacious rooms. Guests appreciate the warm hospitality from the attentive staff, especially the manager and chef. The food is frequently praised for its homely taste and quality. While the breakfast spread could be improved, the delicious dinners often exceed expectations.

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    Positive first
    5.0

    Ooty’s Hidden Gem – The Bouganvilla

    deepika s.group

    The Bouganvilla, Ooty 🌸 Our stay at The Bouganvilla in Ooty was absolutely wonderful! The property itself is beautiful and peaceful, but what truly made our experience special was the people. The manager was incredibly helpful and attentive, and the old guy who is the caretaker along with the entire staff were so warm and friendly they made us feel like home. Every little detail was taken care of with such kindness. It felt less like a hotel stay and more like being welcomed into someone’s home. Highly recommend this place for anyone visiting Ooty! 💖

    Travel Month: Nov 2025

    Room: Heritage Classic

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    4.0

    Good Stay

    sushanth k.family

    good rooms good ambience good

    Travel Month: Nov 2025

    Room: British Heritage suite

    5.0

    Excellent Stay

    aravind v.

    The stay was really peaceful,it was neat and the caretakers were good.made us feel really comfortable for the entire stay.

    Travel Month: Oct 2025

    Room: Heritage Classic

    5.0

    Excellent Stay

    vandana m.group

    It was very friendly and wonderful stay.It was our first time to ooty.we really enjoyed our stay.Food was so good & tasty.Caretaker was friendly and the person we met here was very friendly....Mr raviindran ...really made our stay memorable & comfortable.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Heritage Family Suite

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    5.0

    Bouganvilla..3 cheers ! Fabulous stay !

    harish m.family

    We stayed for 4 days and had a very pleasant & memorable stay !. The breakfast served was sumptuous and tasty. We even tried the chef cooked dinner and was very homely food. Mr.Snethil & Mr.Jagadish are doing a great job out there, making sure all the needs of the guests are fulfilled. Care taker Mr.Ravi & the chef 👨‍🍳 are very friendly and always made sure we left the dinning hall with full stomach!

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Courtyard Heritage with Private Lawn

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    4.0

    Good Stay

    sanil k.family with 1 kid

    location is tedious food is ok service is nice

    Travel Month: Sep 2025

    Room: British Heritage suite

    5.0

    Excellent Stay

    kakarlapudi u.family with 1 kid

    I very much liked the place , view , food and everything .

    Travel Month: Sep 2025 (3-Night Stay)

    Room: King Suite

    5.0

    Excellent Stay

    shubham j.family with 1 kid

    Overall experience was good. The hotel at Coorg changes the room without prior notification and told that did not convey them the phone number of customer. Rest was Ok.

    Travel Month: Oct 2025

    Room: Heritage Classic

    5.0

    Excellent Stay

    abhishek.couple

    Beautiful resort, staff and manager are very cooperative.

    Travel Month: Aug 2025

    Room: Heritage Classic

    1.0

    Terrible Stay

    sriram s.group

    Cost is very high for the room provided to us and in advertising showing different image and in reality its completely different. Food is not that great for complimentary - worthless.

    Travel Month: Aug 2025

    Room: Courtyard Heritage with Private Lawn

    The Bouganvilla

    Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, and we sincerely appreciate you bringing these points to our attention. At Bouganvilla, we always strive to provide genuine hospitality and a comfortable stay for every guest. We’re sorry to hear that you felt the room and food did not meet the value you anticipated. Your comments about the difference between the advertised images and your experience are important, and we will be reviewing this closely to ensure better clarity and consistency moving forward. Your feedback is incredibly valuable to us as we continue working to enhance the overall guest experience. We do hope you'll consider visiting us again in the future, and give us another chance to serve you better

    3.0

    Average Stay

    avinash k.family

    There was a stench in bathroom, reception informed me that there is an agriculture land and its manicure smell

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Heritage Classic

    5.0

    Excellent Stay

    hussain p.family with 1 kid

    very good service.... excellent vie

    Travel Month: Aug 2025

    Room: Courtyard Heritage with Private Lawn

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    4.0

    Good Stay

    mohit s.family with 1 kid

    place is good, breakfast could be better place is good, breakfast could be better.

    Travel Month: Jul 2025

    Room: King Suite|British Heritage suite

    4.0

    Good Stay

    bhavana b.family with 1 kid

    It was good and food is also good but lack of heater in room caused more cold .

    Travel Month: Jul 2025

    Room: British Heritage suite

    5.0

    excellent

    kumaraguru k.family with 1 kid

    through make my trip I booked. stay is excellent and very good staffs

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Heritage Classic

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    5.0

    Excellent Stay

    nikhil g.couple

    Amazing experience. Good service.

    Travel Month: Jun 2025

    Room: Heritage Classic

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    5.0

    Great place to stay

    couple

    We had a wonderful stay at the villa! The place was clean, spacious, and very well maintained. The ambiance was peaceful and perfect for a relaxing getaway. What truly stood out was the food — it was absolutely delicious! Every meal was a treat, and the variety and quality exceeded our expectations. Highly recommend this villa for anyone looking for a great stay with amazing food.

    Travel Month: Jun 2025

    Room: Heritage Classic

    3.0

    Average Stay

    tushar s.family

    Location is good, rooms are nice. The breakfast was a short coming though.

    Travel Month: Jun 2025

    Room: Courtyard Heritage with Private Lawn

    5.0

    Excellent Stay

    shailendra s.couple

    it was a pleasant stay. Amenities are very good. The is very cordial and helpful. The food is excellant.

    Travel Month: Jun 2025

    Room: Heritage Classic

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    4.0

    Good Location

    suhas r.couple

    The place had ample facilities and also cozy place to unwind from the bustling city.

    Travel Month: Jun 2025

    Room: British Heritage suite

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