Below issues are there which spoiled our ooty trip otherwise which was memorable one. 1. Hot water availability - ooty climate needs proper hot water availability, but here we need to wait for 30 mins to get luke warm water and that too limited window(7 am to 10 am. 2. Washrooms - apart from hot water, small small insects were roaming in washroom, flush was not working properly. 3. Bedsheets, bed - stinking smell, sticky and bed was not comfortable either. Apart from these issues, to reach this hotel itself is a nightmare. We need to be very cautious about our vehicle bottom hitting the road irrespective of ground clearance vehicle has. All these you are getting at a very high price. I suggest not to book this hotel.