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Review Of The Arbour Inn

Mawdiangdiang, Shillong | 8.8 km from city centre

    User Rating & Reviews

    • everyone
    • group
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    • solo
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    4.7
    Excellent

    197 Ratings, 107 Reviews

    excellent
    79%
    very good
    18%
    average
    2%
    poor
    1%
    bad
    1%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 5
    • 5
    • 3
    • 4
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness4.8
    • Value For Money4.7
    • Food4.6
    • Security4.6
    • Facilities4.6
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    Review Summary

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    Guests truly appreciate the warm hospitality and friendly demeanor of the staff at this property. The rooms are well-maintained, clean, and spacious, offering a cozy stay with great amenities. The food receives high marks for taste, variety, and reasonable pricing. Set in a peaceful location surrounded by nature, it's ideal for those seeking tranquility away from city hustle.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    nirod b.group

    It was a great experience and the hotel staffs are very courteous. Rooms were clean and properly maintained. The property is very well maintained.

    Travel Month: Oct 2025

    Room: FAMILY ROOM

    5.0

    excellent hotel, lovely hotel stay,Good food ....Polite staffs.............

    sudham d.business

    comfortable, hygienic hotel with tasty food, polite staffs, great experience

    Travel Month: Sep 2025

    Room: Deluxe Room

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    The Arbour Inn

    Hello Sudham Das! Thank you for your wonderful review. It means a lot to Team Arbour. It makes every effort invested to ensure guest satisfaction, worthwhile. Needless to say it was a real pleasure hosting you. We do hope we get the opportunity to host you again in future. Once again a big, big thank you. God bless🙏

    5.0

    Excellent Stay

    nakiwanka p.

    Facilities is all good

    Travel Month: Aug 2025

    Room: Deluxe Room

    The Arbour Inn has replied on Sat Sep 06 09:58:33 IST 2025

    Hello Nakiwanka Passah! Thank you for your kind review. It means a lot to my team and me. We are so happy to know you were happy with your stay & overall experience at our boutique hotel. It was a pleasure hosting you. We would love to host you again in future. Take care.

    5.0

    Excellent Stay

    shubhamoy.business

    Nice & quiet location, just off the main road. Well apointed and very well maintained rooms. All staff very courteous and helpful. Had a very pleasabt stay. Will definitely stay there if I visit Shillong

    Travel Month: Aug 2025

    Room: Deluxe Room

    The Arbour Inn has replied on Sat Sep 06 10:01:21 IST 2025

    Hello Mr Roy! Thank you for your heartwarming review. We are truly touched by your generosity. It makes all our efforts to ensure guest satisfaction, worthwhile. Needless to say it was an absolute pleasure hosting you. We do look forward to the opportunity to host you again should you visit Shillong again. Thank you and God bless you.

    5.0

    Excellent Stay

    mithu s.family

    My stay in The Arbour Inn was great. Warm welcoming hosts, the cozy clean rooms and very polite and helpful staff made our stay comfortable. Food was amazing..

    Travel Month: Aug 2025

    Room: Super Deluxe Room

    The Arbour Inn

    Hello Mithu Sawoo! Thank you for your encouraging review. My team and I are truly touched and greatly appreciate that you took the time out to review us so kindly. We are so happy to know that you were happy with the overall experience at our boutique hotel, The Arbour Inn. Needless to say it was an absolute pleasure hosting you. We would love to host you again, should you ever visit Shillong again. Once again, a big, big thank you. We wish you the very best.

    5.0

    Cozy & Comfortable Stay, extremely helpful hosts and quality rooms

    abhijit s.couple

    Excellent experience! Room quality js top notch, made even better with a large balcony and a surreal view. . Shoutout to the amazing hosts, the owners made sure we felt comfortable and at home during the entire stay. Room service was top notch, and they took care of the details to ensure our stay is pleasant! Been in many quality resorts in Meghalaya, but this one stands out as one of the best overall from every aspect ❤️

    Travel Month: Aug 2025

    Room: Deluxe Room

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    The Arbour Inn

    Hello Mr Saikia! We are overwhelmed with your generous review. Thank you ever so much. It was indeed a pleasure hosting you. We are so happy to know you enjoyed your stay with us. We do forward to hosting you again should you ever visit Shillong again. Once again thank you. God bless🙏

    5.0

    Amazing Hospitality

    gaurav b.couple

    It was a weekend getaway sort of thing for both of us, away from the busy life Full on 5/5 for the experience, right from the time we checked in, till the time we checked out. Food: 5/5. Rooms: 5/5. Staff: 5/5. Nothing more we could have asked for the discounted price that we paid.

    Travel Month: Aug 2025

    Room: Deluxe Room

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    The Arbour Inn

    Hello Mr Basunatary! Thank you for your generous review. My team & I are overwhelmed. Reviews such as yours truly make every effort invested, worthwhile. Needless to say it was an absolute pleasure hosting such pleasant guests. We do look to you giving us the opportunity to host you again in future. God bless you.🙏

    4.0

    Pleasant stay with good food

    anand a.family with 1 kid

    I stayed there with my family on a personal trip. It was a nice stay. Hotel's rooms are very clean and at calm place. Dinner served every night used to be very tasty and with variety of options I stayed there with my family on a personal trip. It was a nice stay. Hotel's rooms are very clean and at calm place. Dinner served every night used to be very tasty and with variety of options.

    Travel Month: Jul 2025 (5-Night Stay)

    Room: FAMILY ROOM

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    The Arbour Inn has replied on Fri Aug 08 16:14:14 IST 2025

    Hello Mr Anand! Thank you for your review. We appreciate that you were comfortable and enjoyed the service and food and hospitality provided. We wish you the very best.

    4.0

    Good Stay

    gunjan s.

    The room was good and clean. I booked a room with balcony, but was accommodated with room without balcony in ground floor. Food served was good. Road to the hotel should be improved by the property owner.

    Travel Month: Jul 2025

    Room: Super Deluxe Room

    The Arbour Inn has replied on Fri Aug 08 16:19:01 IST 2025

    Hello Mr Sarma! Thank you for your review.. We are happy to know you were happy with our hospitality. Actually nobody can book a specific room only a specific category. We have rooms of all categories on both floors, some with balconies some without balconies irrespective of the floor. Obviously the rooms with balconies were sold out by the time you booked. All in all it was a pleasure hosting you. We wish you the very best.

    5.0

    Shillong Stay

    rajat s.couple

    All the staaf is helpful and rooms are well maintained over all experience is very excellent

    Travel Month: Jul 2025

    Room: Deluxe Room

    The Arbour Inn has replied on Fri Aug 08 16:20:47 IST 2025

    Hello Mr Sharma! Thank you for your wonderful review. It means a lot to my team and me. We are happy you enjoyed your stay with us. Needless to say it was a real pleasure hosting you. We wish you the very best. Take care.

    5.0

    Excellent Stay

    atul l.

    The rooms were well maintained, the staff was super professional and sweet!The room service was also good, can be improved but no complaints. The hotel was situated in a place where you had to walk uphill on an under-construction road but it's still okay given the entire area was very peaceful. Looking forward to staying again!

    Travel Month: Jul 2025

    Room: Deluxe Room

    The Arbour Inn has replied on Wed Jul 23 14:42:43 IST 2025

    Hello Atul Lakhotia! Thank you for your generous review. It means the world to us. Such reviews make every effort invested to ensure guest satisfaction , pay off. It incentivizes the entire team to continue giving their best, leaving no stone unturned, to ensure a happy and fulfilling stay at our boutique, albeit budget, hotel. We do look forward to you giving us the opportunity to host you again. Take care. God bless!

    5.0

    Excellent Stay

    anirudh g.couple

    Great experience.very good hospitality. Good food. Clean rooms. Everything was perfect

    Travel Month: Jun 2025

    Room: Deluxe Room

    The Arbour Inn

    Hello Mr Goswami! Thank you for giving us such a wonderful review. We are touched to the core. Such reviews really serve as an impetus for Team Arbour to continue giving its best. Needless to say it was an absolute pleasure hosting you too. Once again thank you & God bless you 🙏

    4.0

    Good Stay

    somesh t.family with 2 kids

    Property located in a quite place, rooms are spacious and clean, host and staff are courteous. Food is good though breakfast has limited options.

    Travel Month: May 2025

    Room: Deluxe Room

    The Arbour Inn has replied on Thu May 29 09:04:06 IST 2025

    Hello Mr Tripathi! Thank you for your review. We are happy to know you were happy, by & large with our budget hotel. Yes our prefixed breakfast is not lavish as it is highly subsidized. Being a small boutique budget hotel, we have limitations. Nonetheless we will look into it. It was a pleasure hosting you. We do hope you give us the opportunity to host you again in future. Take care and all the very best.

    4.0

    I would recommend this place to anyone who visit shillong..

    wonderful l.couple

    The hotel is situated away from the choas...cleanliness👍🏼...complimentary breakfast was great...!!

    Travel Month: Apr 2025

    Room: Deluxe Room

    The Arbour Inn has replied on Thu May 29 08:56:11 IST 2025

    Hello ! Thank you for your review! Team Arbour is so happy to know you were happy with your stay with us. Thank you for recommending us on a public platform. It means a lot to us. It was a pleasure hosting you. Once again thank you. Take care.

    5.0

    Amazing stay

    devi s.loyalty-iconsolo

    The moment I walked into the arbour inn I felt serenity and tranquility as If I am at home.I should greatly appreciate their prompt and timely communication channel via whatsapp where all the details about reaching the property and food arrangements are communicated . The property is extremely well maintained. Being a solo traveler I was very happy to see female managers in the property thoughout day and night. The compleme tary snacks provided in the room was really thoughtful.

    Travel Month: Mar 2025

    Room: Deluxe Room

    The Arbour Inn has replied on Fri Mar 14 19:14:59 IST 2025

    Hello Devi Soumyaja! Thank you for your wonderful review. My staff and I are truly touched by the time taken out to review us so generously. We are delighted to know you were happy with our boutique hotel and our hospitality and service provided to you. Needless to say it was an absolute pleasure hosting you too. We wish you the very best. God bless🙏

    5.0

    Excellent Stay

    akash d.family

    It was a wonderful experience! my family loved it! we have decided to visit again. Lovely staffs. Lovely stay!

    Travel Month: Mar 2025

    Room: Super Deluxe Room

    The Arbour Inn has replied on Tue Mar 11 18:30:55 IST 2025

    Hello Akash Dey! Thank you for your generous review. My team & I are truly touched by your kind review. Needless to say it was a real pleasure hosting all of you. We look forward to hosting you again in the future. Once again a big thank you to you. God bless🙏

    5.0

    Shillong staycation: highly-recommended

    jyotishma b.family

    A seamless and enjoyable stay. The staff were attentive and friendly, and the food was delicious. A top recommendation for those seeking a comfortable and memorable experience in shillong.

    Travel Month: Jan 2025

    Room: Deluxe Room

    The Arbour Inn has replied on Sun Jan 26 19:15:05 IST 2025

    Hello Jyotishma Bhagawati! Thank you for your kind review. It means a lot to Team Arbour when guests express their satisfaction on a public platform. We truly appreciate your acknowledgement. It encourages us to continue giving our best to ensure customer satisfaction. Needless to say it was an absolute pleasure hosting all 4 of you. We do hope you give us the opportunity to host you again in future. Once again thank you & all the very best. Take care.

    5.0

    Excellent Stay

    tarun m.couple

    Wonderful experience, i loved the hospitality and the lady who owns the place prepared and planned wonderful food for everyone, would love to visit again! All the recipes were 100% delicious and authentic!

    Travel Month: Dec 2024

    Room: Deluxe Room

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    The Arbour Inn has replied on Thu Jan 09 16:18:31 IST 2025

    Hello Tarun Malviya! Thank you for your wonderful review. My team & I are truly touched by it. It was such a pleasure hosting both of you. We certainly look forward to hosting you both again in future. We wish you the very best. Take care.

    5.0

    Great stay!

    simran.loyalty-iconcouple

    Very nice property. The management is extremely humble. The rooms were clean, and the food was good. Reasonable price.

    Travel Month: Dec 2024

    Room: Super Deluxe Room

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    The Arbour Inn has replied on Mon Dec 30 14:01:14 IST 2024

    Hello Simran Tolani! Thank you for your review. It truly serves as an impetus for us to continue giving our best to ensure guest satisfaction. It was a real pleasure hosting both of you. We wish you the very best.

    5.0

    Excellent Stay

    devapratim b.loyalty-iconbusiness

    Property location is little bit remote. If someone is traveling without a own or hired vehicle than they have to walk little bit. Food and staffs are very good. Amenities are also nice.

    Travel Month: Dec 2024

    Room: Deluxe Room

    The Arbour Inn has replied on Fri Dec 13 17:41:19 IST 2024

    Hello Mr Baruah! Thank you for your 5* review. We are glad you enjoyed your stay at our boutique hotel. Guest satisfaction is our ultimate aim. To know you were happy with our hospitality, food and amenities provided to you. We arrange vehicles for guests who do not come in their own or hired vehicles. We have some very good contacts with local cabs who our guests have been very happy with. Yes we are a little away from the town out of choice so we can offer a serene and peaceful stay, away from the traffic and crowds. It was a pleasure hosting you. We do hope you visit us again. We wish you the very best. Take care.

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