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- Roinam Retreat - Hotel, Shillong
Roinam Retreat
About Property
Overlooking the gigantic mountains, this premium property offers well-appointed rooms, a sparkling swimming pool, a lush green garden and world-class amenities. More
Food and Dining
Location & Surroundings
Amenities
- Swimming Pool
- Bonfire
- Lounge
- Smoking Rooms
- Parking
- Room Service
- + More Amenities
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+91
Deluxe Safari Tent
Fits 2 Adults
Free Breakfast
Free Cancellation before 28 Nov 12:59 PM100% RefundNon RefundableNOW28 Nov12:59 PM01 Dec12:59 PMCheck-in
₹ 3,799Per Night:
₹ 3,258
Excellent(438 RATINGS)
Umbir
20.0 km from city centre
Change Dates and Guest(s)
Check-in: 1 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
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2 Room Types
- Free Cancellation
- Breakfast Included
Deluxe Safari Tent
300 sq.ft (28 sq.mt)
Lake View
1 Queen Bed or 2 Single Bed(s)
1 Bathroom
- Daily Housekeeping
- Room Service
- Air Purifier
- Bathroom
- Heater
- Mineral Water
Room With Free Cancellation | Breakfast only
- Free Breakfast
Free Cancellation till 28 Nov, 12:59 PM
No refund if cancelled after 28 Nov, 1:00 PM
Free Cancellation before 28 Nov 12:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
28 Nov12:59 PM
01 Dec12:59 PM
Check-in
₹ 3,799
₹ 3,258
+₹ 380 taxes & fees Per Night
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Cottages
- 351 sq.ft (33 sq.mt)
- Jungle View
- 1 Queen Bed
- 1 Bathroom
- Daily Housekeeping
- Room Service
- Bathroom
- Mineral Water - additional charge
- Closet
- Chair
Room With Free Cancellation | Breakfast only
- Free Breakfast
Free Cancellation till 28 Nov, 12:59 PM
No refund if cancelled after 28 Nov, 1:00 PM
Free Cancellation before 28 Nov 12:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
28 Nov12:59 PM
01 Dec12:59 PM
Check-in
₹ 6,499
₹ 5,574
+₹ 650 taxes & fees Per Night
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Roinam Retreat Location
Location rated 4.2 by guests
What guests said
Guests consistently praised the stunning location near Umiam Lake, highlighting its serene ambiance surrounded by lush greenery. Many found it to be a perfect escape from city life, making it ideal for relaxation and reconnecting with nature. The property was noted for its clean and well-maintained accommodations, offering beautiful views and a tranquil atmosphere, ensuring an uplifting experience amidst nature's beauty.
Property Rules at Roinam Retreat
Check-in: 1 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Govt. ID and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
Roinam Retreat Photos by Guests
- +261 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Excellent
438 Ratings, 254 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 5
- 4
- 5
- 5
- 4
- 5
- 5
- 5
Review Summary
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Roinam Retreat offers a serene escape with its picturesque location near Umiam Lake, surrounded by lush greenery. Guests appreciate the cozy tents and cottages, complemented by friendly staff and delicious, homely food. The property boasts a calming atmosphere and a clean, well-maintained environment, making it ideal for nature lovers and families seeking relaxation. Overall, it’s a charming getaway experience.
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Latest first
4.0
Good Stay
murchana r.group
It was blissful. Clean, beautiful, in the middle of nature. Service was good. But the food quality and prices can be improved.
Room: Deluxe Safari Tent
Roinam Retreat has replied on Sat Oct 25 15:09:23 IST 2025
Dear Ms. Murchana, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
5.0
good choice
rajesh r.family
hospitality is excellent. awesome food n services serenity environment. want to visit again.
Room: Cottages|Deluxe Safari Tent
Roinam Retreat has replied on Sat Oct 25 14:01:01 IST 2025
Dear Mr. Rajesh, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
5.0
Excellent Stay
mahua.group
Roinam Retreat is in a very picturesque setting. We stayed in a deluxe tent with the view of the lake from our verandah. The campus is filled with greenery. The staff were also very friendly and efficient. Overall, we loved every bit of our stay.
Room: Deluxe Safari Tent
Roinam Retreat
Thank you so much for your wonderful 5-star review! 🌿 We’re truly grateful you chose to stay at Roinam Retreat and even happier to know you enjoyed your time here. Your kind words encourage our team to keep creating memorable and peaceful experiences for every guest. We hope to welcome you back again soon – there’s always more nature to explore, and more moments to pine for… 🍃 With warm regards, Roinam Retreat “It’s to pine for…”
3.0
Average Stay
mazharul i.family
We arrived at 1.10 PM from Guwahati on 27/08/2025. All rooms are empty except our two rooms C-3&C-4. Generator service is poor. Lake is not seen clearly due to jungle. Service is so so.
Room: Cottages
Roinam Retreat has replied on Sat Oct 25 15:06:30 IST 2025
Dear Sir, Thank you for staying with us! We’ve taken note of your comments and will use them to improve. We hope to provide an even better experience on your next visit. Warm regards, Roinam Retreat Team
3.0
Average Stay
pratik g.couple
The experience was okayish and average. We opted for the deluxe tent. The only issue we faced was the frequent electricity cuts. There is a room for improvement in the food menu option, which we felt is limited.
Room: Deluxe Safari Tent
Roinam Retreat has replied on Sat Oct 25 15:06:18 IST 2025
Dear Sir, Thank you for staying with us! We’ve taken note of your comments and will use them to improve. We hope to provide an even better experience on your next visit. Warm regards, Roinam Retreat Team
5.0
Stay was amazin
gaurav c.couple
The stay was amazing. The tents were clean and hygienic and location is extremely peaceful and scenic. The food quality is very good.
Room: Deluxe Safari Tent
Roinam Retreat has replied on Sat Oct 25 14:01:35 IST 2025
Dear Mr. Gaurav, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
5.0
Excellent Stay
shubhankar a.
property is good behavior of staff is even better good parking space and neat and cozy rooms 5/5 for me suggestion:- need activities or else kids get bored tv in tents is a must , please look into the possibility
Room: Deluxe Safari Tent
Roinam Retreat has replied on Sat Oct 25 14:01:51 IST 2025
Dear Mr. Shubhankar, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
1.0
worst hotel considering safety
amitabh c.group
Roinam Retreat – Strong Location, but a Serious Safety Concern Date of stay: Night of July 5 → July 6, 2025 Booked: Two rooms (one tent) for six women 🚩 Our Experience (Worst Stay) On the night of July 5, my wife and five of her friends stayed at Roinam Retreat. They had booked two rooms, including a safari-style tent. After dinner, three of them moved into the tent, only to find: • No external lighting anywhere around the tent area • No lighting inside the tent • Their calls to the hotel’s phone numbers went unanswered • When they rang the staff’s mobile and knocked on their room door, the phone audible ringing could be heard from outside — yet no one responded This was not only distressing but potentially dangerous, particularly for a group of women staying together. They felt completely isolated and unsafe. I strongly advise others to steer clear of Roinam Retreat if safety and staff responsiveness matter to you. 🛑 Final Word (Especially for Women Travelers) If you’re considering Roinam Retreat: • Be cautious if booking the safari tent option — especially in groups or for solo female travellers. • Confirm ahead of time about night-time lighting and availability of inside tent telephones. • If you’ve already booked, request a nearby cottage instead of a tent. Despite its scenic setting and relaxation potential, the lack of response and lighting—especially from the staff—makes this property risky. For safety reasons alone, consider other nearby lodging options around Umiam Lake.
Room: Cottages
Roinam Retreat
Dear Madam, you booked 1 Tent & 1 cottage with an extra bed in the Tent but later requested for another extra bed in the cottage which we did provide.Our staff did retire around 12pm after providing dinner and informing you. Around 1:30am some of you left the cottage for the tent, unfortunately that time the MCB of your tent tripped and our staff was not able to hear your call since he was already fast asleep and for this we do apologize. However, the surrounding area was lit the whole night. The next morning you requested we not charge you for the extra bed & we agreed. The MCB problem was immediately fixed the next day & on investigating further, we found out that the geyser was switched on continuously till 1am in the morning while all of you were still in the cottage & due to overheat, the MCB tripped. Also kindly note that our property is extremely safe for all kind of travellers & we have a track record to prove the same since our launch. In conclusion, we again do apologise for the inconvenience caused & thank you for your valuable feedback. Needless to say we always aim to serve our customers to the best of our ability & we will continue striving to do so. Thank you 🙏
4.0
Good Stay
asreen s.group
The location, food and the cottages were good, but there was no air conditioner and it got hotter during the day.
Room: Cottages
Roinam Retreat has replied on Sat Oct 25 14:02:17 IST 2025
Dear Mr. Asreen, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
3.0
Average Stay
ajay s.family with 1 kid
Location was good but no security and staff person was roaming drunk having risk of safety. Food quality is poor.
Room: Deluxe Safari Tent
Roinam Retreat
Dear Sir, Apologies for the inconvenience caused. We would like to thank you for your kind feedback. Regarding the food, we would really like to hear from you on what can we do to improve the same to your liking and taste. If you want some personal interventions that would suit your taste buds, you are most welcome to request our head chef for the same, and he would happily do so. Secondly, regarding the complaint of our drunk staff, the latter had an off day on Sunday and only had a light beverage that too after 10pm without making any noise or nuisance. Nevertheless, we have still reprimanded him and told him that even if it was his off day, if he is to indulge in such acts to do so in a more private place. Thank you once again for your kind and valuable feedback 🙏 Roinam retreat
4.0
mixed experience
l b.family
Food is not upto the mark, amenities and services are great, mattress is not that good
Room: Cottages
Roinam Retreat has replied on Sat Oct 25 15:05:57 IST 2025
Dear Sir, Thank you for staying with us! We’ve taken note of your comments and will use them to improve. We hope to provide an even better experience on your next visit. Warm regards, Roinam Retreat Team
5.0
Excellent Stay
toshila l.couple
Roinam Retreat is a place in touch with nature but with modern amenities. I found it's quaint little cottages perched atop little sloppy mounts really charming. waking up to the sounds of chirping birds was heavenly. The food is tasty...fresh and taste like homemade . Breakfast buffet is good and would be really nice if more varieties are added and alternated everymorning since for those staying more than two nights it becomes repetitive. The staff is courteous and helpful...especially Vishnu who is very resourceful and ever ready to help out . This retreat is located off the main road so it's convenient to have your own vehicle .If not also, the retreat management arranges it if needed. All in all , I would recommend it if you are looking for a quiet and peaceful stay with homely ,fresh and tasty food.
Room: Cottages
Roinam Retreat has replied on Sat Oct 25 14:03:28 IST 2025
Dear Ms Toshila, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
3.0
Average Stay
kankana b.family with 1 kid
Food was good,location was good and serene facilities can be better as the breakfast was serve and it was not cover properly and no one is present to take care.
Room: Cottages
Roinam Retreat has replied on Sat Oct 25 15:06:45 IST 2025
Dear Sir, Thank you for staying with us! We’ve taken note of your comments and will use them to improve. We hope to provide an even better experience on your next visit. Warm regards, Roinam Retreat Team
4.0
good
ruchi g.family with 1 kid
The stay was good but overall I feel it was not worth the money I paid. However we u understand that it was location price that u paid and the same thing happened across Meghalaya. If you stay for at least 5-6 hours then it is worth the money but if you reach late just to sleep it’s not. So plan trip accordingly.
Room: Cottages
Roinam Retreat has replied on Sat Oct 25 14:03:54 IST 2025
Dear Ms. Ruchi, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
4.0
Hotel is nearby Airport & one can stay if wants to avoid traffic snarls.
guneswar r.family with 1 kid
Location is a bit outskirts of Shillong city,but located by the side of Umium lake surrounded by natural greeneries. Good staff & service. Food is ok.
Room: Deluxe Safari Tent
Roinam Retreat has replied on Sat Oct 25 14:04:31 IST 2025
Dear Mr. Guneswar, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
5.0
Nice
arijit g.family with 1 kid
Roinam retreat is a splendid experience. The property ambience is surreal. The deluxe tents were clean and cosy. The food was homely and delicious. The behaviour of the staff was excellent. Indeed a true value for money..
Room: Deluxe Safari Tent
Roinam Retreat has replied on Sat Oct 25 14:04:48 IST 2025
Dear Mr. Arijit, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
5.0
Excellent Stay
chayanika c.
Location was beautiful. Rooms were clean. They provided homely food. Services were quick. The reception guy provided us with medicine when required for my child. Overall pleasant stay.
Room: Cottages
Roinam Retreat has replied on Sat Oct 25 14:05:08 IST 2025
Dear Mr. Chayanika, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
5.0
Must Visit Roinam
alisha t.solo
Absolutely amazing, staff is very helpful and friendly, enjoyed every second of my stay here. Must visit.
Room: Deluxe Safari Tent
Roinam Retreat has replied on Sat Oct 25 14:05:30 IST 2025
Dear Ms. Alisha, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
2.0
Not worthy enough
group
First of all the food was horrible, after some instructions from our side it was a bit better. The mattress was in bad condition, no telephone in the room..i mean amenities is almost nil. But the service provided by the staff were satisfactory. Overall experience..🤔🤔 not worthy enough in compare to the room fare. Expected better service after paying high room fare.
Room: Cottages
Roinam Retreat
Dear Mam, first and foremost we would like to apologise for the experience you faced. There was a genuine misunderstanding when you had ordered for the chicken soup. As per our menu, we offer chicken clear soup whereas you had wanted it with corn flour, which we rectified later once you had highlighted the same. Furthermore, since we currently don’t have intercom services in the room, our service mobile numbers are printed in the room menu itself, which you can call on anytime. We have had no problems with this system in the past. Nevertheless, we do plan to install intercom services soon in the rooms. Lastly, with regards to the mattress, we do apologize for the same. The moment you had brought this issue to our notice at the lobby, we immediately inspected the same on that very same day itself and replaced it with a new spring mattress the very next day itself. In conclusion, we again do apologise for the misunderstanding & inconvenience caused, and we thank you for your valuable feedback. Needless to say, our motto has always been to serve our customers to the best of our ability, and we will continue to strive to do so. Thank you / Khublei 🙏
5.0
Refreshing experience
siddhartha c.family
peaceful.. calming.. nice stay.. pleasant experience.. behavior of the stuffs are also nice.. want to visit again.
Room: Cottages
Roinam Retreat has replied on Sat Oct 25 15:03:03 IST 2025
Dear Mr. Siddhartha, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed . We look forward to hosting you again soon! Warm regards, Roinam Retreat Team
