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Review Of Pine Hill Comfort Stay & Restaurant

Ritmawniew, Shillong | 12.2 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.6
    Very Good

    50 Ratings, 14 Reviews

    excellent
    28%
    very good
    34%
    average
    20%
    poor
    10%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 5
    • 3
    • 4
    • 3
    • 2
    • 5
    • 4

    Rating Categories

    • Location3.3
    • Cleanliness3.6
    • Value For Money3.3
    • Facilities2.7
    • Checkin Experience3.5
    • Wifi3.2
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    Review Summary

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    Pine Hill offers a great location and cozy environment that guests appreciate. The food quality received mixed reviews, with some praising it as good while others found it poor. However, many mentioned the rooms are quite small with limited amenities, and issues like maintenance and management responsiveness have been highlighted. Cleanliness is appreciated, but the lack of scenic views and room size may be a concern for some.

    Sort by:

    Positive first
    2.0

    Poor Stay

    niraj l.group

    Hotel Pine Hill has a great location, but rooms are too small, food quality is poor, and management doesn’t respond properly

    Travel Month: Oct 2025

    Room: Small Double Deluxe Room

    4.0

    Good Stay

    debraj n.couple

    good 👍

    Travel Month: Apr 2025

    Room: Small Double Deluxe Room

    2.0

    Poor Stay

    drasti p.couple

    The geyser was throwing bad water, the jet spray was leaking. Water is also not free

    Travel Month: Mar 2025

    Room: Large Double Deluxe Room

    4.0

    Good Stay

    karan k.

    The stay was good but the room was small

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Small Double Deluxe Room

    • user photos
    4.0

    Good Stay

    jyotiprakash.

    The rooms were neat and clean. Food was quite good as well. The size of the rooms may be an issue for some. But we only spent the night there so it wasn't a deal breaker.

    Travel Month: Dec 2024

    Room: Small Double Deluxe Room

    5.0

    Excellent Stay

    nilesh w.business

    Great location and good food with great taste a bit away from city centre, 12 kms to be precise, but hotel is newly constructed rooms are very compact

    Travel Month: Nov 2024

    Room: Small Double Deluxe Room

    3.0

    Average Stay

    murali m.

    Property is new and well maintained. Location is not scenic and rooms are clumsy. Won't be able to enjoy weather and natural beauty as the rooms don't have any openings, even the view out of window is not good. Staff is not cordial. Restaurant is not functional in the morning and items are over priced. Located at a place where finding good food is very difficult.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Small Double Deluxe Room

    4.0

    Good Stay

    pratinov.

    Hotel was in excellent location. Food was good. Room was hygiene. Hospitality and behaviour is appreciated

    Travel Month: Sep 2024

    Room: Small Double Deluxe Room

    5.0

    Excellent Stay

    sudhanshu k.loyalty-icon

    It has a cozy environment. Location is perfect. The staffs are wonderful.

    Travel Month: Jun 2024

    Room: Small Double Deluxe Room

    3.0

    Average Stay

    kapil d.couple

    We stayed at Pine Hill for 2 days and our experience was pretty average. The rooms in this hotel are so small that two people can barely walk or stand together side by side. No toiletries provided and room wasn't smelling good. We wouldn't like to stay here again in case we visit Shillong next time. Seems like they've just put a bed in the room and it's over for them. However, the food at the restaurant was good.

    Travel Month: May 2024

    Room: Small Double Deluxe Room

    4.0

    Good Stay

    sushanta j.

    Hotel management was pretty good, helpful and all staff are kind. If i visit again in shillong in future then i will always prefer to book the hotels through make my trip app. Thanks sushanta jamatia

    Travel Month: Mar 2024

    Room: Small Double Deluxe Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    sumit g.family

    My friend suggested the property, it is in upper shilong. The staff is very nice and cooperative. The food is good. We have a very comfortable stay.

    Travel Month: Jan 2024

    Room: Small Double Deluxe Room

    5.0

    Excellent Stay

    raktim r.

    Nice place, cleaned room. Restaurant available. Affordable

    Travel Month: Nov 2023

    Room: Small Double Deluxe Room

    1.0

    Pathetic experience

    vivek g.couple

    Booked room in the hotel but the booking was made in the homestay owned by the same owner which is a terrible room under the staircase with no windows. No cancellation was available and hence we had to adjust in the room which is not worth 500 rupees.

    Travel Month: Oct 2023

    Room: Small Double Deluxe Room

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