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Review Of HN Guest House

Laban, Shillong

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    40 Ratings, 12 Reviews

    excellent
    43%
    very good
    23%
    average
    20%
    poor
    8%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 2
    • 5
    • 5
    • 3
    • 3
    • 4
    • 2
    • 4

    Rating Categories

    • Location2.8
    • Cleanliness4.0
    • Value For Money2.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a great location, clean rooms, and a decent environment, perfect for a comfortable stay. The owner is very helpful, even accommodating pets, and several guests praise the polite and understanding staff. You can enjoy affordable vegetarian food and appreciate the peaceful surroundings away from the city noise. However, a few guests mentioned issues with room sizes and slow service. Overall, it's a nice spot to relax and unwind.

    Sort by:

    Positive first
    3.0

    Average Stay

    donald m.

    The room lacked telephone and requires daily cleaning services for people staying more than a day.

    Travel Month: Sep 2025

    Room: C5 - Standard Double Bed - 3rd Floor

    2.0

    Poor Stay

    pratati p.

    Staffs and service boy are very rude. They are not cooperative. I booked a room for 3 persons. They provided us a 2 persons room instead of 3 persons room.

    Travel Month: Dec 2024

    Room: C5 - Standard Double Bed - 3rd Floor

    4.0

    Great stay

    priyanka b.couple

    Nice location, clean room , descent environment, clean building, owner was very helpful. Special thanks to owner to let us stay with our pet dog.

    Travel Month: Dec 2024

    Room: B3 - Deluxe Double Bed - 2nd Floor

    4.0

    Good Stay

    syed a.

    Everything was fine, the staff in particular was very polite and understanding. The hotel was excellent in all aspects except that there was no water in the shower and washbasin that caused problems and even the bedsheets were not properly cleaned.

    Travel Month: Mar 2024

    Room: C3 - Deluxe Double Bed - 3rd Floor

    3.0

    Average Stay

    larry m.

    Stay is very comfortable, service is very bad, deluxe room services is very very poor.

    Travel Month: Mar 2024

    Room: A1 - Deluxe Double Bed - 1st Floor

    3.0

    Average Stay

    kaushal u.

    The size of the bed was pretty small as compared to the average double bed. The hot water supply was also erratic. Rest all was fine.

    Travel Month: Dec 2023 (4-Night Stay)

    Room: C7 - Standard Double Bed - 3rd Floor

    5.0

    Excellent Stay

    mayur j.loyalty-icon

    Clean rooms. Polite staff, very accommodating. Good, cheap vegetarian food. Good location, just outside the noise of police bazaar.

    Travel Month: Dec 2023 (6-Night Stay)

    Room: C1 - Deluxe Double Bed - 3rd Floor

    5.0

    Excellent Stay

    mayur j.loyalty-icon

    Clean rooms. Polite staff, very accommodating. Good, cheap vegetarian food. Good location, just outside the noise of police bazaar.

    Travel Month: Jan 2024

    Room: C1 - Deluxe Double Bed - 3rd Floor

    1.0

    Very bad experience, not good to stay with family

    padma m.family

    It was a very bad experience, service was terrible. Some rooms are too small even single person will face trouble to move.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: C4 - Deluxe Double Bed - 3rd Floor

    1.0

    One of the terrible experiences of hotel booking through mm t

    padma m.family

    The rooms are very small, there are only 3 staff members so service is very slow and bad. The reception is useless and never available to answer the call

    Travel Month: Dec 2023

    Room: C6 - Standard Double Bed - 3rd Floor

    4.0

    Good stay hotel with amenities but location 3. 5km from main market

    soumen m.loyalty-iconfamily

    Hotel was good and provided amenities was also good. But main market was around 3. 5km from this hotel and any taxi will charge 200rs. To go to market also there was insufficient staff to provide breakfast in morning though my breakfast was included in hotel charges but could not get it by 8:30am as i had to leave for dawki.

    Travel Month: Oct 2023

    Room: A2 - Deluxe Double Bed - 1st Floor

    • user photos
    • user photos
    • user photos
    4.0

    Hospitality service

    amit k.loyalty-iconbusiness

    It's really good experience staying at the guest house. Mr anil sharma ( care taker) is a very nice person and takes care of the guest very well. I reached shillong very 3 in the morning and sharma was awake till that time to make my stay smooth.

    Travel Month: Aug 2023 (4-Night Stay)

    Room: C6 - Standard Double Bed - 3rd Floor

    HN Guest House has replied on Mon Aug 21 12:20:17 IST 2023

    Thank You So Much Sir. Do Visit Again.

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