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Review Of The Habitat Shillong

Laitumkhrah, Shillong

    User Rating & Reviews

    • everyone
    • group
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    4.0
    Very Good

    142 Ratings, 93 Reviews

    excellent
    40%
    very good
    31%
    average
    20%
    poor
    6%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness4.4
    • Room4.2
    • Value For Money3.9
    • Food3.5
    • Security3.7

    Sort by:

    Positive first
    4.0

    Good Stay

    sameer t.

    The hotel location is a bit on a congested road, but is accessible to shops and restaurants nearby. The room we selected was a deluxe room but we were given a super deluxe room which we were not comfortable so we upgraded to Superior room which was as per our expectations. There are no a la carte food options available, only veg and non-veg thali options are available in lunch and dinner. Since we were only guests in the hotel so there were not many options available in breakfast, the same spread in continental was available, though there were different spreads in Indian dishes every day. Food was good in taste and overall service was also good.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    The Habitat Shillong

    Thank you Sameer for taking the time to share your detailed feedback. We’re glad you appreciated our convenient location, the quality of food, and the overall service from our team. We understand your concern regarding the room allocation and are happy that the Superior Room met your expectations. Your comments about the limited food options are well noted — since occupancy was low during your stay, we had a simplified menu, but we’ll certainly look into offering more variety in the future. We truly appreciate your understanding and your kind words about the taste and service. It was a pleasure having you with us, and we hope to welcome you again for an even better experience next time.

    5.0

    Very Quaint, Very Classy - A Proper Boutique Hotel.

    ahmad n.group

    This hotel is very subtle - a classy boutique hotel - wooden furniture, wooden flooring - super artistic. The restaurant and Library sections are tastefully decorated - with a perfect confluence of cultural vibes along with a cosy atmosphere. The staff is very polite and helpful. The only thing you have to be mindful off is the narrow approach road (which isn’t too surprising by Shillong standards) - and the strange requirement to keep the keys with the reception every-time you leave the hotel. Besides that, our stay was wonderful - and save for a few minor hiccups like the water running out on the last day due to an absent minded staff member - it was mostly without any incident. The staff is super helpful and polite, and the small footprint of the hotel is misleading - since the actually quality of the architecture and the overall vibe of the place is very zen. I’d strongly recommend this.

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Deluxe Twin

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    The Habitat Shillong

    Thank you so much for taking the time to share such a wonderful and detailed review! We’re delighted to know you enjoyed the boutique charm of our hotel—the wooden interiors, artistic decor, and cozy ambience are indeed things we take pride in. We’re also glad that our team’s hospitality made your stay comfortable. We truly appreciate your understanding regarding the approach road and key policy—these are in place to ensure smooth operations, but your feedback is well noted. Apologies again for the brief water issue on your last day; we’ve addressed it with our team to prevent it in the future. It’s heartening to know that you found the overall experience “zen” and worth recommending. We’d be thrilled to welcome you back whenever your travels bring you to Shillong again!

    5.0

    Excellent Stay

    omkar d.couple

    Good location..great service..nice cozy rooms...old structure...must book for shillong

    Travel Month: Oct 2025

    Room: Deluxe Room

    The Habitat Shillong has replied on Sat Oct 25 08:53:11 IST 2025

    Thank you so much for your lovely feedback! We’re glad you enjoyed our location, service, and cozy rooms. The property does have an old-world charm, and we’re happy you appreciated it. We’d love to welcome you back on your next trip to Shillong!

    3.0

    Average Stay

    dhrubajyoti h.group

    I recently stayed at Habitat Shillong Hotel and would like to share my feedback regarding the experience. While the room was decent and the stay overall was satisfactory, I felt that the pricing of night did not equate well with the facilities provided. In particular, there was no provision of complimentary breakfast, which I would have expected at this price point. Additionally, the absence of air-conditioning and limited in-room amenities made the value received feel less than what was charged. Considering these factors, the overall offering seemed fairly basic in comparison to the tariff. I trust you will take this feedback into consideration when evaluating your pricing and service inclusions.

    Travel Month: Aug 2025

    Room: Super Deluxe Room

    The Habitat Shillong has replied on Sat Oct 25 08:37:28 IST 2025

    Thank you for taking the time to share such detailed feedback about your stay at Habitat Shillong Hotel. We’re glad to hear that you found the room and overall stay satisfactory. We do understand your concerns regarding the value for money, and we truly regret that the absence of complimentary breakfast, air-conditioning, and limited in-room amenities made the experience feel below expectations. Your points are well noted, and we’ll certainly take them into account while reviewing our pricing and inclusions to serve our guests better. We appreciate your candid feedback and hope you’ll consider staying with us again so we can offer you an improved experience.

    1.0

    Terrible Stay

    rajdeep g.business

    not cooperative, adamant behaviour, asked for help in terms of invoice they didn't help it out only tells that you need to contact MM not cooperative, adamant behaviour, asked for help in terms of invoice they didn't help it out only tells that you need to contact MMT

    Travel Month: Jul 2025

    Room: Deluxe Room

    The Habitat Shillong has replied on Sat Oct 25 08:37:02 IST 2025

    We’re sorry to hear about your experience regarding the invoice request. Since the booking was made through MMT, invoices are generated directly by them, which is why we directed you there. That said, we understand this felt inconvenient, and we’ll work on guiding our guests more clearly in such cases to avoid frustration. We truly value your feedback and hope to serve you better in the future.

    3.0

    Not recommended for business travel

    business

    Room was okay, very old fashioned & small. No proper room service. No proper buffet in register.

    Travel Month: Jun 2025

    Room: Deluxe Room|Super Deluxe Room

    The Habitat Shillong has replied on Sat Oct 25 08:35:42 IST 2025

    Hi Rohit, Thank you for sharing your feedback. We’re sorry to hear that the room size, service, and buffet didn’t meet your expectations. Your comments are important, and we’ll be working with our team to improve in these areas. We hope you’ll give us another chance to provide you with a more comfortable and satisfying stay next time.

    4.0

    Good Stay

    manesh s.

    Very friendly staff. Room was clean with all the amenities kept in place. Only issue was no lift , but thats fine.

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Excellent place

    naveen i.solo

    Lovely property right next to some of best eateries in Shillong. Highly recommended! Staff were super helpful.

    Travel Month: Apr 2025

    Room: Deluxe Room

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    4.0

    Good Stay

    vineet r.family

    The arrangements were pretty good, but there are some areas for improvement like in room dining has to be allowed, if a client checks in late at night the food was not made and we had to go outside for getting food.

    Travel Month: Apr 2025

    Room: Deluxe Room

    3.0

    Average Stay

    kunal s.family

    Property needs renovation urgently. Walls are crack ,taps are leaking, TV not working, The price that I paid it's not justifiable for the place. Poor food menu as always. Don't know about the taste. Needs immediate attention on Renovation. It was a beautiful place before..with the old and vintage look. That charm is lost. this is not my 1st stay I have stayed here atleast 4-5time but this time it was disappointing because condition of the property. kudos to the Housekeeping team and other staff who are holding the property.

    Travel Month: Apr 2025

    Room: Super Deluxe Twin|Deluxe Twin

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    4.0

    Good Stay

    jayadrath j.solo

    hotel staffs , property quality, and cleanliness 5 star ⭐️ but no space for parking

    Travel Month: Feb 2025

    Room: Super Deluxe Room

    5.0

    Highly recommend

    antony r.loyalty-iconfamily

    Excellent ambience, extremely welcoming front desk, cleanliness par excellence. Highly recommend

    Travel Month: Dec 2024

    Room: Deluxe Twin

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    2.0

    Poor Stay

    yashas s.loyalty-icon

    Room was small, tv was not working and room heater was not working!

    Travel Month: Dec 2024

    Room: Deluxe Twin

    4.0

    Good Stay

    bitupon b.

    Hotel was cosy and hospitality was good

    Travel Month: Nov 2024

    Room: Deluxe Twin

    3.0

    Average Stay

    suraj k.loyalty-iconcouple

    The hotel is located at a decent location and has good cleanliness. room size was bit less for two people

    Travel Month: Nov 2024

    Room: Deluxe Room

    4.0

    Definitely recommend if want a cozy & comfortable stay

    bithi g.family

    The vibe of the hotel is cozy & good. Well maintained property for comfortable stay. & the stuffs were helpful & humble.

    Travel Month: Oct 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    karishma k.loyalty-icon

    The stay seemed good but didnt like the hospitality of the staff secondly the time for checkout was an issue for them to not even hold for 10 min more seemede too weird and i shall not recommend anyone

    Travel Month: Oct 2024

    Room: Deluxe Room

    5.0

    Habitat - peaceful abode

    abhishek s.couple

    Well maintained property with cordial staff and ambient hospitality. Property located right in the centre of the city

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Room

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    5.0

    Excellent Stay

    pallabi b.loyalty-iconfamily

    We traveled as family to shillong and our stay at the habitat shillong was wonderful, the staff at the hotel were extremely friendly, courteous and helpful. Especially mr. Alfred and miss. Stephanie were kind enough to help us to arrange vehicles for travel and related activities. The hotel is very beautiful and cottage core. Rooms are beautifully decorated, the bathrooms are clean. The cherry on the top is the floors are marvelously decorated, you could click a lot of pictures. We didn’t explore the food options. We had an extremely enjoyable experience at the habitat shillong, we will definitely come visit again.

    Travel Month: Oct 2024

    Room: Deluxe Twin

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    4.0

    Good Stay

    shweta a.business

    Comfortable stay. Food can be improved further. Beautifully done property from inside. Reaching the hotel is difficult due to its location inside small lanes, but google helps.

    Travel Month: Sep 2024

    Room: Deluxe Room

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