Polo Crossroads Bed & Breakfast | A Boutique Stay

I had an absolutely delightful experience staying at Hotel Polo Crossroads B&B. From the moment I arrived, I was met with genuine warmth and hospitality that made me feel right at home. The staff here are some of the kindest and most attentive individuals I’ve encountered—always smiling, always ready to help. The rooms were cozy and comfortable, providing the perfect retreat after long days of official travel. The bathrooms were impressively clean, a detail that speaks volumes about the care they put into maintaining the property. What stood out the most was the personalized service. The team consistently went above and beyond to ensure I had a seamless stay. They even made sure I never missed my breakfast—going so far as to pack it for me when I had to leave early for work commitments. Such thoughtfulness is rare and deeply appreciated. A special mention to Marshall, the ever-reliable night watchman and all-round staff—his kindness and attentiveness didn’t go unnoticed. I also fondly remember two lovely female staff members—one possibly named Iban (apologies if I’ve got the name wrong!)—whose cheerfulness and dedication truly elevated the experience. The other ensured I never started my day without breakfast, and for that, I’m genuinely grateful. Adding to the charm was the lovely music always playing at the reception—it created a calming, homely atmosphere that made every return to the Polo Crossroads Bed & Breakfast | A Boutique Stay feel like a warm welcome. All in all, Hotel Polo Crossroads is more than just a place to stay—it’s a place where you’re looked after with care. I would rebook here without hesitation and wholeheartedly recommend it to anyone visiting Shillong.

It was a memorable Stay.But i have few suggestions like they need to change the Bath Towels and mainly quantity n quality of Breakfast.There is no restaurant in the Polo Crossroads Bed & Breakfast | A Boutique Stay ,fixed menu B/f is served in the room with Tea which is very less quantity like only 2 poori with curry is served and next day they served 2 slices of bread with jam & 1 banana.

Rooms are nice, clean and well maintained. location is good though a bit far from police bazaar. staff is very polite and hard working. However, the staff is very less (just 2). breakfast options are not there except puri bhaji and bread butter. overall good for night stay.

Very clean Polo Crossroads Bed & Breakfast | A Boutique Stay (100/100) and staff are polite and helpful. Location is idle without any noise pollution. Only problem is that there is no mini fridge and oven in the room for the particular room i booked.

Property is very good in all senses except the location. Facilities are outstanding but no internal food arrangements. But I have much to share about my previous stay at Nongstoin which was horrible only due to MMT & nothing else.

Excellent stay. Neat and clean property. Very good room for a bed and breakfast property with very reasonable tarrif. Recommended for both business and leisure travellers.

Great staff. Pleasant Stay. Especially Marshall and Effie are the sweetest.

Good hospitality..great Polo Crossroads Bed & Breakfast | A Boutique Stay staff..clean rooms

rooms are good, value for money. easily accessed from the main market. rooms are good, value for money. easily accessed from the main market.

Nice experience, staff’s are very friendly. Neat and clean

It’s was Good. Very quite and staffs were good and helpful

It was a comfortable stay.Staffs were very helpful and cordial. Food was good.

The stay was amazing. the property is near to the local market. The staff was very supportive.

The stay was really good. Rooms are clean and hygienic.

Clean and cute little place just minutes away from Police Bazar. Breakfast provided was good..The staff were super friendly and helpful..