The property has some good aspects, like spacious rooms and a prime location on the main road. Guests appreciated the helpful staff, and the cleanliness of some rooms was noted positively. However, it's overshadowed by numerous issues including lack of hot water, dirty bathrooms, missing towels, and poor service. Many found the food unsatisfactory, and there were complaints about non-functional amenities. Overall, while some had decent experiences, many faced significant inconveniences during their stay.