Hotel Orange

Hotel Orange has replied on Fri Oct 31 16:34:04 IST 2025

Dear Mr. Alpesh, We are profoundly sorry that your stay was severely compromised by these unacceptable issues. Please accept our sincerest apologies for the discomfort and frustration this caused. We are taking the following immediate and urgent steps: Housekeeping Failure: The issue of the unclean room and the bed smell is being addressed with our Head Housekeeper right now for immediate retraining and a full deep-clean inspection of the property. Service & Hot Water: We are immediately investigating why your call to reception was ineffective. Our engineering team is checking the water heating system to ensure a reliable, instant hot water supply for all future guests.

Hotel Orange has replied on Mon Oct 27 14:26:58 IST 2025

Dear Mr. Amardeep, We are thrilled to hear that you found Hotel Orange great for a night or day break and appreciated our convenient location near the Agra Fort Railway Station. Knowing that our staff is very friendly, fast, and obliging is a massive compliment and a huge source of encouragement for our team! We are also delighted you found the room large with a very comfortable bed, and noted the cleanliness of the bedsheets, mattress, bathroom, and toilet! We truly appreciate your note on the bathroom ventilation and the feedback regarding the food cost, even though you found the quality to be quite good. We will certainly use this input to enhance our guest experience. Thank you again for your wonderful review! We look forward to welcoming you back again very soon!

Hotel Orange has replied on Mon Oct 27 14:28:00 IST 2025

Dear Ms. Sangeeta, We are excited to hear that you found the food great and delicious, and that our facilities are also great! Our team works hard to excel in these areas, and your compliments are a huge encouragement! We also genuinely appreciate your constructive suggestion regarding the parking in the hotel. Thank you again for your valuable input! We hope to welcome you back again very soon!

Hotel Orange has replied on Fri Oct 24 16:18:39 IST 2025

Dear Mr. Christopher, That is truly fantastic feedback! Thank you so much for your wonderful review! We are absolutely thrilled to hear that you found our location good and appreciated having the parking space! It's also incredibly encouraging that you noted our staff were very polite and friendly, and that the rooms were spacious, well-maintained, with the cleaning up to the mark. Your detailed comments highlighting so many key areas are a huge source of motivation for our whole team. We are so grateful for your kind words and look forward to welcoming you back for another great stay very soon!

Hotel Orange has replied on Mon Oct 27 14:29:26 IST 2025

Dear Mr. Ajay, We're delighted you found the Property good, privacy good, location very good, and facilities good! Your positive remarks on the food quality are also wonderful to hear. We sincerely appreciate your honesty regarding the food being expensive and the early check-in charge. We're immediately reviewing these policies to ensure we offer the best possible value. Thank you again for your valuable review! We hope to welcome you back soon!

Hotel Orange has replied on Mon Oct 27 14:30:11 IST 2025

Dear Mr. Sushant, That is very helpful and valuable feedback! Thank you so much! We are delighted you found your stay clean and comfortable at a very good location, with a clean washroom and cordial, helpful staff! We sincerely apologize for the strange smell you encountered; we are immediately addressing that room issue to ensure it is resolved permanently. Thank you for your valuable input! We look forward to welcoming you back for an excellent stay!

Hotel Orange has replied on Mon Oct 27 14:30:59 IST 2025

Dear Mr. Suresh, That is a valuable feedback! Thank you so much for your review! We are pleased you found the rooms clean and the staff polite during your short, decent stay! We certainly noted your comment that our services need improvement and will be immediately reviewing our protocols to enhance the guest experience. Thank you again for your input! We hope to welcome you back soon!

Hotel Orange

Dear Mr. Sandeep, That is absolutely out of this world feedback! Thank you, thank you, thank you for your incredible review! We are ecstatic to hear that our staff is very polite, that you found the room service excellent, and most of all, that the breakfast was absolutely awesome! Those emojis are the best! 🤩 Knowing you "love to go again" is the ultimate compliment! We truly appreciate your amazing words and cannot wait to welcome you back for another fantastic visit!

Hotel Orange has replied on Mon Oct 27 14:32:23 IST 2025

Dear Sir, That is wonderful and honest feedback! Thank you so much for your review! We are absolutely delighted that you found our hotel at a good location and that the services were good, with our hotel staff being good as well! Providing friendly and efficient service is always our top priority. We value this kind of input as it helps us prioritize our ongoing refurbishment plans! Thank you again for your balanced comments. We hope to welcome you back again soon for an even better stay!

Hotel Orange has replied on Fri Oct 24 16:19:10 IST 2025

Dear Mr. Asoke, We are absolutely delighted to hear that you found the location convenient for all directions, with good auto communication! It is also fantastic to know you experienced a well response from the desk and had a comfortable stay. Ensuring our guests feel both comfortable and well-assisted is always our goal, and your kind words are a great encouragement to our team. We truly appreciate your comments and hope to have the pleasure of welcoming you back again soon!

Hotel Orange has replied on Fri Oct 24 16:19:55 IST 2025

Thanks for your review.

Hotel Orange has replied on Fri Oct 24 16:21:27 IST 2025

Thanks

Hotel Orange has replied on Mon Oct 27 14:33:08 IST 2025

Thanks for your review

Hotel Orange has replied on Fri Oct 24 16:21:06 IST 2025

Dear Mr. Mohanty, We are so pleased to hear that your overall experience was good and that our staff's behavior was good and cooperative! It's truly our goal to make every stay a great one. We do sincerely apologize for the issue with the damaged stone in the room. Please know we take maintenance seriously, and we will immediately look into this specific room to ensure it's repaired promptly. We truly appreciate you highlighting the positive aspects and look forward to welcoming you back for an even better stay next time!

Hotel Orange has replied on Fri Oct 24 16:24:58 IST 2025

Dear Pratik, We are truly happy to hear that you found the property good and the location perfect for your needs! However, we sincerely apologize that the cleanliness was not up to the mark. This is certainly not the standard we strive for, and we are immediately addressing your comments with our housekeeping team to ensure our procedures are thoroughly reviewed and corrected. We appreciate you bringing this to our attention and look forward to the opportunity to provide you with a spotless and perfect stay next time!

Hotel Orange

Dear Mr. Abhishek, That is excellent and specific feedback! Thank you so much for your review! We are thrilled you found the À la carte food really good and that you had an overall pleasurable stay in our spacious rooms! We sincerely noted your honest feedback about the buffet breakfast—we are immediately overhauling that service to ensure it matches the quality of our À la carte menu. We also apologize for the hot water issue and are addressing that right away. Thank you again for this crucial input! We hope to welcome you back soon for a much-improved breakfast experience!