Guests have expressed concerns over cleanliness, with mentions of dirty bed sheets and unkempt bathrooms. Service has also been a major issue, with reports of unresponsive staff and poor communication. While some appreciated the polite staff and accessible location, many faced challenges such as a lack of food options, inadequate maintenance, and hygiene problems. A few positive notes highlighted the good behavior of staff and decent room quality, but overall feedback indicates significant room for improvement.