My last booking from MakeMyTrip was so de-satisfying and torturing.
What has happened so far:
- I booked hotel in night around 1AM. and reach hotel for stay.
- But No one was available at hotel.
- I tried connecting to customer-care executive and it had got connected to Oyo.
- He asked me to look for other stay as he was not able to get me connected to anyone in the hotel.
- He told me that My refund will be initiated by MMT and they sent email to you Guys.
- I have connected with an MMT executive even 2 days back. And the response was that they will check on this and comeback.
- It's been more 3-4 days and why refund is not credited to my account ?
- 1st of all, Your service is pathetic and for my own money, I am chasing you.
- Can't expect a service worst than this.
- If I don't get proper response ny tomorrow