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Thirumala, Alleppey
1258 Ratings, 755 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property in Alleppey boasts stunning backwater views and a serene ambiance, perfect for a relaxing getaway. Guests rave about the friendly and helpful staff, who excel in hospitality. Enjoy complimentary activities like sunset cruises, fishing, and cycling, alongside delicious food options. With spacious and well-maintained rooms, it offers plenty of entertainment for families, including cultural performances. While some suggest improvements to the food variety, the overall experience remains delightful.
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Best hotel in Allepy
It was an awesome experience!! The resort is on the backwater 😍 you will also get a complementary boat ride for 1 hour!
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Mon Oct 06 13:52:43 IST 2025
Dear Pritam, Thank you for sharing your wonderful experience! It's great to hear that you enjoyed your stay and the complimentary boat ride on the backwaters. We hope to welcome you back for another memorable visit! Sincerely, The Sterling Holidays Team
Excellent Stay
The place is amazing.. has great views and nice ambience. They can do better with the buggy car arrangements. Lot of dependency and wait for the buggy cars
Room: Lake View Suite with Balcony
Sterling Lake Palace Alleppey has replied on Tue Sep 30 14:03:04 IST 2025
Dear Rajendra, Thank you for sharing your experience! It's wonderful to hear that you enjoyed the views and ambiance during your stay. We appreciate your feedback regarding the buggy car arrangements and will certainly take it into consideration for improvement. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Excellent Stay
Thank you
Room: Lake View Suite with Balcony
Sterling Lake Palace Alleppey has replied on Sun Sep 28 12:28:55 IST 2025
Dear Upasana, Thank you so much for the 5-star rating! We're happy to hear that you had a great experience. Your feedback means a lot to us! Warm regards, The Sterling Holidays Team
good experience
Overall experience was good in terms of view food activities etc. Staff was courteous, prompt and nice. Only thing needs work is the GYM which seems abandoned with rusty plates, broken equipment, no towels or water and no one to attend to the customers.
Room: Lake View Suite with Balcony
Sterling Lake Palace Alleppey has replied on Thu Sep 25 16:09:17 IST 2025
Dear Sandeep, Thank you for sharing your feedback. It’s wonderful to hear that you enjoyed the views, food, and activities, as well as our staff's courteous service. We appreciate your input regarding the gym and will take this into consideration for improvement. Your insights are valuable to us, and we strive to enhance our guests' experiences. Sincerely, The Sterling Holidays Team
Good Stay
5
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Tue Sep 23 11:35:32 IST 2025
Dear Goutham, We really appreciate your 4-star rating! Your feedback means a lot to us. We're looking forward to hosting you again and making your next experience a 5-star one! Warm regards, The Sterling Holidays Team
Calm and peaceful. Must try.
Nice place to stay. Very calm and peaceful. Clean and hygienic rooms. Different room categories. Good food as well.
Room: Lake View Suite with Balcony
Sterling Lake Palace Alleppey has replied on Sun Sep 21 11:13:29 IST 2025
Dear Dayanidhi, Thank you for sharing your wonderful experience! It’s great to hear that you found the atmosphere calm and peaceful, and that you enjoyed the cleanliness of the rooms and the variety of food options. We appreciate your recommendation and hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Amazing Experience
*Amazing experience* For 2 nights, I along with family stayed at Sterling Alleppey. Hotel is surrounded by backwaters and rice fields, with a beautiful view from all rooms. Food was very good. Staff was supportive. Hotel staff arranged for House boat trip and Kayaking, which was on of a kind experience. Place is very nice if u r travelling with family We enjoyed the trip a lot 😊 Thanks Sterling for this experience!!
Room: Lake View Suite with Balcony|Lake View Premier Room with Balcony
Sterling Lake Palace Alleppey has replied on Mon Sep 15 10:19:06 IST 2025
Dear Mohit, Thank you for sharing your wonderful experience at Sterling Alleppey! It's delightful to hear that you and your family enjoyed the beautiful surroundings, tasty food, and supportive staff. We're glad the houseboat trip and kayaking added to your memorable stay. We appreciate your feedback and hope to welcome you back for more lovely moments in the future! Sincerely, The Sterling Holidays Team
Good Stay
5
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Thu Sep 11 14:47:58 IST 2025
Dear Kratika, We really appreciate your 4-star rating! Your feedback means a lot to us. We're looking forward to hosting you again and making your next experience a 5-star one! Warm regards, The Sterling Holidays Team
Good Stay
5
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Tue Sep 09 03:16:29 IST 2025
Dear Don, We really appreciate your 4-star rating! Your feedback means a lot to us. We're looking forward to hosting you again and making your next experience a 5-star one! Warm regards, The Sterling Holidays Team
This time.. Disappointed!!!
I had a wonderful stay at this resort in the past, but my recent visit was a different experience. The rooms did not seem to be well-maintained, and there were several insects in both the bed and the living area. I also noticed that the water in the washrooms had a strong, unpleasant smell, similar to that of recycled water. The food quality was also not as high as it was during my previous visit. For the price point, I would have expected a much better experience. Overall, it was an average stay, and I was a bit disappointed.
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Wed Sep 03 13:35:03 IST 2025
Dear Praveen, Thank you for sharing your feedback. It’s concerning to hear about the issues you encountered during your recent stay. We strive to maintain high standards, and it's clear we fell short this time. Your comments about room maintenance, cleanliness, and food quality will be addressed with our team to ensure we improve moving forward. We appreciate your past support and hope for the opportunity to restore your faith in our resort. Sincerely, The Sterling Holidays Team
Good Stay
Great location... very neat rooms and good service. Staff was friendly and responsive. The only slight disappointment was the dinner. I was expecting authentic kerala cuisine but it really wasn’t the case. Though they served a few tastes from the region, it wasn’t great. Breakfast was decent with some really great dishes.
Room: Water Front Heritage Cottage with Balcony|Lake View Premier Room with Balcony
Sterling Lake Palace Alleppey has replied on Wed Sep 03 10:25:00 IST 2025
Dear Nithin, Thank you for sharing your experience. It's wonderful to hear that you enjoyed the great location, neat rooms, and friendly service. Your feedback about the dinner and the expectation for authentic Kerala cuisine is appreciated, and we'll certainly take that into consideration for future improvements. We're glad that breakfast met your expectations with some great dishes. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Excellent Stay
It was a wonderful experience and the resort is really beautiful and swimming pool at the resort was really nice the food was also amazing
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Sat Aug 30 15:05:10 IST 2025
Dear Santosh, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the beautiful resort, the swimming pool, and the amazing food. Your kind words motivate us to keep providing exceptional experiences. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Wonderful, serene and a complete holiday resort
Stay was good, rooms were clean and the staff was very helpful and nice to us. I loved the Hi-tea time everyday. Breakfast needs a little attention, we expected a little better from sterling, however, the chef was very kind and each and every hotel staff was very helpful and courteous!
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Thu Aug 28 11:57:13 IST 2025
Dear Sayantan, Thank you for taking the time to share your experience. It's wonderful to hear that you found the resort serene and enjoyed the cleanliness of the rooms as well as the kindness of our staff. We appreciate your feedback regarding breakfast and will certainly take it into consideration. We're glad you enjoyed the Hi-tea and your overall stay. Your kind words mean a lot to us! Sincerely, The Sterling Holidays Team
Excellent Stay
Excellent stay with great food, convenient location, and very good facilities. Highly recommended.
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Mon Aug 25 13:32:56 IST 2025
Dear Jayalekshmi, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay, the food, and our facilities. Your recommendation means a lot to us! We hope to welcome you back soon. Sincerely, The Sterling Holidays Team
Excellent Stay
We had a comfortable stay here and the staff were very friendly and guided us throughout. The reception and room service were very responsive. We particularly enjoyed the breakfast but thought dinner buffet could have been better. The place has a lovely view
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Sun Aug 24 13:36:51 IST 2025
Dear Hemavathi, Thank you for sharing your wonderful experience! It’s great to hear that you found your stay comfortable and enjoyed the friendly service. We're glad you liked the breakfast and appreciate your feedback regarding the dinner buffet. Your comments will help us improve. We hope to welcome you back soon to enjoy the lovely views again! Sincerely, The Sterling Holidays Team
Excellent Stay
the stay was good, the staff was very friendly.. overall experience was great
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Thu Aug 21 13:35:02 IST 2025
Dear Namrata, Thank you for sharing your wonderful experience! It's heartening to hear that you enjoyed your stay and found the staff to be friendly. We look forward to welcoming you back for another great visit! Sincerely, The Sterling Holidays Team
Good Stay
5
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Fri Aug 22 16:36:34 IST 2025
Dear Pranav, We really appreciate your 4-star rating! Your feedback means a lot to us. We're looking forward to hosting you again and making your next experience a 5-star one! Warm regards, The Sterling Holidays Team
Excellent Stay
5
Room: Water Front Heritage Cottage with Balcony
Sterling Lake Palace Alleppey has replied on Fri Aug 22 15:07:07 IST 2025
Dear Shubhrajeet, Thank you so much for the 5-star rating! We're happy to hear that you had a great experience. Your feedback means a lot to us! Warm regards, The Sterling Holidays Team
Good Stay
5
Room: Lake View Suite with Balcony
Sterling Lake Palace Alleppey has replied on Wed Aug 20 15:03:07 IST 2025
Dear Zaheer, We really appreciate your 4-star rating! Your feedback means a lot to us. We're looking forward to hosting you again and making your next experience a 5-star one! Warm regards, The Sterling Holidays Team
breathtaking views of backwater
Peaceful stay with amazing view of backwaters. Helpful staff with great food served during breakfast and dinner buffet. Do include breakfast +lunch/dinner for your stay. Overall good experience!!
Room: Lake View Suite with Balcony
Sterling Lake Palace Alleppey has replied on Fri Aug 15 12:01:12 IST 2025
Dear Rompy, Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed the breathtaking views of the backwaters and had a peaceful stay. It's great to know that our staff and the meals contributed to your positive experience. We appreciate your recommendation and hope to welcome you back again soon! Sincerely, The Sterling Holidays Team
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