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Guest reviews highlight stunning backwater views, delicious North Indian cuisine, and smooth check-in process. Some guests enjoyed shikara boat rides, spacious rooms, and friendly staff. However, there were mentions of room maintenance issues, slow service, and limited breakfast options. Overall, the property's location, amenities, and hospitality received positive feedback, with some areas needing improvement in terms of cleanliness and room facilities.
3.0Average Stay
firose b.family with 5 kids
Our overall stay at Ramada was fine, but I would like to share some feedback regarding the reception. The executives at the front desk were not welcoming, and we felt that they could have been more approachable. As guests, we expect reception staff to greet with a smile and create a warm first impression. A friendly and positive attitude at the front desk goes a long way in enhancing the overall guest experience.
Travel Month: Sep 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Sun Sep 14 09:16:23 IST 2025
Dear valued guest,
Thank you for sharing your feedback about our reception team. We apologize if our front desk staff didn't meet your expectations. We'll take your comments seriously and work on improving our team's hospitality and guest interaction skills.
We appreciate your insights and will strive to create a warmer welcome for our guests.
Regards,
Chinchu M
Reservations Manager
3.0Good but not great for what you pay
rajeev e.family with 1 kid
Location is great. The hotel has seen its better days, little run down floors, rooms and toilets for the price segment. Overall kept clean though. Restaurant is good but can be better . Did not try the lounge bar and top restaurant, they seemed impressive .
Travel Month: Aug 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Sun Sep 07 12:26:23 IST 2025
Dear valued guest,
NAMASKARAM!!
Thank you for taking the time to share your feedback! We're glad you appreciated the location. We'll definitely consider your suggestions for renovation and improvement.
We're happy to hear the restaurant was good and will look into enhancing it further. Your comments about the lounge bar and top restaurant are appreciated!
Regards,
Chinchu M
Reservations Manager
1.0pathetic experience at Ramada , Allepp
regha p.family with 1 kid
pathetic experience. not worth for a single penny. smelly rooms, very bad experience. Never stayed in such a pathetic property.
Travel Month: Aug 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Sun Sep 07 12:25:43 IST 2025
Dear valued guest,
NAMASKARAM!!
We're sorry to hear that your experience didn't meet your expectations. We'll take your feedback seriously and work on improving our facilities and services.
If you'd like to discuss further or provide more details, please contact us directly.
Regards,
Chinchu M
Reservations Manager
They serve cold food, at the Buffet the options are limited and the chef does not seem to care which is really disappointing from such a brand. They serve cold food, at the Buffet the options are limited and the chef does not seem to care which is really disappointing from such a brand.
Travel Month: Aug 2025Room: Suite, Lake View, 1 King Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Tue Aug 19 12:57:37 IST 2025
Dear valued guest,
Thank you for sharing your feedback. We're sorry to hear that the buffet experience didn't meet your expectations, particularly regarding food temperature and options. We take pride in our culinary offerings and apologize for the disappointment. We'll investigate this matter further and work on enhancing our buffet services to better serve our guests.
Regards,
Chinchu M
Reservations Manager
5.0Excellent Stay
tanveer s.family with 1 kid
Stayed at Ramada by Wyndham Alleppey and loved every moment! The backwater views from my room were breathtaking, especially at sunset. Staff went above and beyond with friendly, thoughtful service. Ananthakriashna, Devkinandan and Parvathy were very welcoming and generous. The food was delicious, with both local Kerala flavors and international options. A perfect blend of comfort, luxury, and stunning location in Alleppey
Travel Month: Aug 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Mon Aug 18 11:09:59 IST 2025
Dear Mr.Tanveer
NAMASKARAM!!
We're thrilled to hear you had a wonderful stay at Ramada by Wyndham Alleppey! We're grateful for your kind words about our staff, particularly Ananthakrishna, Devkinandan, and Parvathy, for their exceptional service. Our team works hard to ensure our guests enjoy the beautiful backwater views and delicious local flavors. We appreciate your feedback and look forward to welcoming you back!
Regards,
Chinchu M
Reservations Manager
Ask your hospitality management to connect on call by tomorrow
Travel Month: Jul 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Fri Aug 01 13:04:59 IST 2025
Dear Mr.Sabu
NAMASKARAM!!
Thank you for your feedback. Our hospitality management team will reach out to you via call by EOD to discuss your experience and address any concerns
Regards,
Chinchu M
Reservations Manager
5.0Ramada my inn.
biju g.couple
Staff are courteous and supportive. Rooms are tidy and well kept.
Enjoyed boating.
Wishing all the best.
Travel Month: Jul 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Sun Jul 27 11:09:10 IST 2025
Dear valued guest,
NAMASKARAM!!
Thank you for your kind words about our staff, rooms, and boating experience! We're thrilled to hear that you had a pleasant stay with us. We appreciate your wishes and look forward to welcoming you back!
Regards,
Chinchu M
Reservations Manager
5.0Ramada great for quick stopover
sutapa m.business
It was just a night stay but it was very refreshing! The staff .. all women who catered to my need were highly professional!
Travel Month: Jul 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Mon Jul 28 17:52:30 IST 2025
Dear Guest,
NAMASKARAM!!
Thank you for staying with us! We're delighted you found your stay refreshing, and we appreciate your kind words about our staff. Their professionalism and dedication are truly valued. We look forward to welcoming you back!
Regards,
Chinchu M
Reservations Manager
4.0Stay at Ramada
vincy b.family with 1 kid
Overall the stay was good. Food was ok. Staffs were very kind and generous. I would love to mention Santy who did her job well. Arranging cruise ride and whatever help we asked for she did a great job. All other staffs were also very helpful except for some clerical issues. Stay was good. And we thank each and everyone there.
Travel Month: Jun 2025 (5-Night Stay)Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Mon Jun 16 13:56:57 IST 2025
Dear Team,
NAMASKARAM!!
Thank you for sharing your detailed feedback! We're thrilled you enjoyed your stay and appreciated the kindness of our staff, particularly Santy's exceptional assistance with your cruise ride. Sorry to hear about the clerical issues; we'll work on improving. Thanks for recognizing our team's efforts. We look forward to welcoming you back!
Regards,
Chinchu M
Reservations Manager
1.0Terrible Stay
premchand p.
The furniture is pretty old and not maintained at all , the bed covers are not that clean and was not comfortable as per the standards of Ramada group and the pricing being offered , the interior of rooms is too old and is not maintained. Towels were not clean and had stains on it .
Water bottles not provided , it was very poor hygiene .
Travel Month: May 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Sat May 31 14:18:08 IST 2025
Dear Guest,
NAMASKARAM!!!
Thank you for sharing your feedback. We apologize for not meeting your expectations, particularly regarding room maintenance, cleanliness, and amenities. We take these concerns seriously and will investigate. Your input will help us improve our services and better meet our standards.
We'd like to make things right. Can you please provide more details or contact us directly so we can address your concerns
Regards,
Chinchu M
Manager-Reservations
4.0Nice stay at Ramada by Wyndham
priyanka d.family with 1 kid
Rooms are comfortable with minibar and other required accessories. The room decor could have been better. The location of the property is nice with the hotel backdrop as the backwaters. The view from the room was awesome. Hotel staff are very friendly and helpful. The food is neither great nor bad. But its a safe choice to stick with the local cuisine even though they have multi cuisine resturants. The hotel also offers a complimentary evening boat ride. The hotel wifi definitely requires improvement.
Travel Month: May 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Wed May 28 09:27:26 IST 2025
Dear Priyanka,
NAMASKARAM!!
Thank you for taking the time to share your valuable feedback about your recent stay with us! We're delighted to hear that you found our rooms comfortable, with the minibar and amenities meeting your needs. Our staff's friendliness and helpfulness are something we take pride in, so it's great to know they made a positive impression.
We appreciate your suggestions on room decor and will definitely consider them for future enhancements. The stunning backwater view from your room is indeed one of our property's highlights, and we're glad you enjoyed it.
Regarding food, we'll take your feedback into account to improve our offerings. The complimentary evening boat ride is a lovely touch, and we're happy you appreciated it. Our WiFi is also on our radar for improvement.
Your insights are invaluable in helping us refine our services. We look forward to welcoming you back soon!
Regards,
Chinchu M
Reservations Manager
5.0excellent stay
ninjari a.family with 2 kids
Wonderful experience nice breakfast staff is very cooperative we really enjoyed a lot of there and best stay
Travel Month: May 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Thu May 22 16:39:57 IST 2025
Dear Mr. Dave,
Namaskaram!!!
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us. Your appreciation for our staff's cooperation and the breakfast means a lot to us. We look forward to welcoming you back!!!
Regards,
Chinchu M
Manager-Reservations
5.0Excellent
abhilash v.group
Excellent experience in staying at this hotel. The staff was also courteous and the premises are maintained hygienic.
Travel Month: May 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Mon May 19 12:19:08 IST 2025
Dear Abhilash,
Namaskaram!!!
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent stay with us, enjoyed our courteous staff, and appreciated the hygiene standards. We look forward to welcoming you back soon!
Regards,
Chinchu M
Manager-Reservations
3.0Average Stay
vinod u.family
Ambeiance is good food quality is good..
Rooms are not maintained upto the Standard of star hotel... AC not working properly tv not able to watch due to non recharge... AC water is dripping in the room.
Travel Month: Apr 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Thu May 01 09:37:11 IST 2025
Dear Senthil Ganesan,
Namaskaram!!!
Thank you for sharing your concerns about your recent stay. We apologize for the issues you experienced with:
1. Room maintenance
2. AC not working properly
3. TV not functioning due to recharge issues
4. AC water leakage in the room
We take these matters seriously and will investigate. Your feedback helps us improve. Please DM us with your booking details for further assistance.
Regards,
Chinchu M
Manager-Reservations
4.0My stay at Ramada
senthil g.family
My stay at Ramada by Wyndham has been truly exceptional. From the moment I arrived, the warm welcome from the staff made me feel instantly at home. The room service was prompt, courteous, and consistently exceeded my expectations. Additionally, the variety and quality of the food available were impressive, catering to a wide range of tastes with delicious options. Overall, my experience was outstanding, and I highly recommend Ramada by Wyndham to anyone looking for a comfortable, enjoyable, and memorable stay.
Travel Month: Apr 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Thu May 01 09:36:23 IST 2025
Dear Senthil Ganesan,
Namaskaram!!!
We're thrilled to hear that your stay with us at Ramada by Wyndham was exceptional! We're proud of our team's warm hospitality and commitment to excellent service. Thank you for recognizing our efforts in room service and culinary offerings. We're delighted you enjoyed your stay and appreciate your recommendation. We look forward to welcoming you back!
Regards,
Chinchu M
Manager-Reservations
5.0perfect location
jomon j.couple
Excellent location and clean hotel. Will definitely visit again very close to the lake. Highly recommended for nature lovers.
Travel Month: Apr 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Tue Apr 29 14:51:20 IST 2025
Dear Mr.Jomon,
Namaskaram!!!
Thank you for your wonderful review! We're thrilled you enjoyed our hotel's location and cleanliness. We look forward to welcoming you back soon!
Regards,
Chinchu M
Manager-Reservations
5.0Excellent Stay
gnanavel v.
Travel Month: Apr 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Sun Apr 27 14:17:05 IST 2025
Dear Mr. Velu,
Namaskaram from Ramada by Wyndham Alleppey!!!
Thanks for staying with us! We're glad you enjoyed your time in Alleppey, and we can't wait to welcome you back.
Regards,
Chinchu M
Manager-Reservations
4.0Pleasant Sta
ravi s.family with 1 kid
I recently stayed here, and it was an unforgettable experience! From the moment we arrived, the staff was incredibly welcoming and attentive, ensuring our stay was nothing short of perfect.
The rooms were spacious, spotless, and beautifully designed, offering stunning views of the surroundings. The resort's amenities were top-notch, from the pristine pool and spa services.
Dining was another highlight, with a variety of delicious cuisines and impeccable service. The breakfast buffet had a fantastic selection, and the dinner options were equally impressive.
We enjoyed complementary boat ride, making our stay even more special.
Overall, I recommend for anyone looking for a luxurious and relaxing getaway. I can’t wait to return!
Travel Month: Apr 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Wed Apr 16 12:19:54 IST 2025
Dear Mr.Ravi,
Namaskaram!!!
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our staff, rooms, amenities, and dining exceeded your expectations.
The complimentary boat ride was a lovely touch - we're glad you enjoyed it! Your kind words and recommendation mean a lot to us.
We look forward to welcoming you back soon for another relaxing getaway!
Best regards,
Chinchu M
Manager-Reservations
5.0Excellent Stay
dileep k.family with 1 kid
Friendly staff, Nice location and well maintained property. Food was amazing and lots of varieties also
Travel Month: Mar 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey has replied on Tue Apr 08 14:04:17 IST 2025
Dear Mr.Dileep,
Namaskaram!!!!
We're glad to hear that you enjoyed your stay with us! Our staff's friendly service, convenient location, and well-maintained property are some of the things we take pride in.
We're also thrilled that you loved our food and appreciated the variety of options available. Our culinary team works hard to provide delicious meals for our guests.
Thank you for sharing your positive feedback with us. We look forward to welcoming you back soon!
Regards,
Chinchu M
Manager-Reservations
1.0Terrible Stay
shrenik k.family with 1 kid
We booked Ramada by Wyndham Alleppey considering a comfortable stay as it claimed itself as a 5 star hotel. Unfortunately, the rooms given were terrible old rooms with no AC flow/cooling, smelly and dusty furniture, dim lights, very less space for luggage and no Fans. We ended up requesting the table fan for comfortable sleep of my Kid. Do not consider this as a 5 star hotel rooms.
Travel Month: Mar 2025Room: Superior Room, 1 Double Bed, Non-Smoking
Ramada by Wyndham Alleppey
Dear Mr.Kothari,
Namaskaram!!!
We're sorry to hear that your recent stay at Ramada by Wyndham Alleppey didn't meet your expectations, especially considering our 5-star rating. We apologize for the issues you faced with the room, including the AC not functioning properly, old and dusty furniture, dim lighting, limited space for luggage, and lack of fans.
We take your feedback seriously and are disappointed that we failed to provide the comfortable stay you deserved. We'll investigate the matter and take necessary steps to improve our room amenities and maintenance.
Regarding the specific issues you mentioned, we'll ensure that our rooms are thoroughly cleaned and maintained, and that our AC units are functioning properly. We'll also look into providing more space for luggage and installing fans in the rooms.
We appreciate you bringing this to our attention and hope you'll give us another chance to provide a better experience for you in the future.
Regards,
Chinchu M
Manager-Reservations