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Review Of The Leela Ashtamudi, A Raviz Hotel
Mathilil, Kollam | 8 minutes walk to Thevalli palace
User Rating & Reviews
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Excellent
1414 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 4
- 5
- 5
- 3
- 5
- 4
- 5
- 4
- 4
Review Summary
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This property scores high on ambience, nestled beautifully by the serene Ashtamudi Lake, offering stunning views. Guests appreciate the warm and attentive staff, delicious and diverse food options, and comfortable, well-maintained rooms. The complimentary houseboat ride and spa services are additional highlights, making it a perfect spot for a relaxing getaway. The overall experience is enhanced by cultural activities and an inviting atmosphere.
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5.0
Great location with great views and food
shrihari n.couple
We had the most wonderful experience staying in Leela.. with the staff being considerate of our needs.... and with variety of choices for vegetarians especially the breakfast spread was exhaustive... We also had a great time boating and exploring the Ashtamudi lake
Room: Royal Premier
5.0
Excellent Stay
andrew t.family with 2 kids
one of the best experience I ever had.The hotel staff exceeded my expectations.The guy from the spa was best.He found out the issues in my body and gave a fantastic massage.Overall a pleasant stay.
Room: Heritage Suite
The Leela Ashtamudi, A Raviz Hotel
Dear Andrew, Namaste! Thank you for sharing your feedback. We sincerely regret to hear about your concern regarding privacy. Please accept our deepest apologies for the experience you had — this is not reflective of the standards we uphold at The Leela Ashtamudi. Guest safety and confidentiality are of utmost importance to us. We have taken your feedback very seriously and have initiated an internal review to ensure such an incident does not occur again. We’re glad to know that you appreciated the location, architecture, and food, and we truly hope you will give us another opportunity to restore your confidence in our hospitality. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
Would 100% Recommend Again!
jyoti k.solo
Nestled beside the shimmering backwaters, the property exudes peace and natural beauty. The rooms were tastefully designed, blending comfort with local character, and offered breathtaking views of the lake. The staff’s warmth and attention to detail made the experience feel personal and relaxed. I spent my most wonderful day - my birthday here. The sweet little gestures were very much appreciated. The cuisine was lip smacking and had a variety of options. Astamudi is more than a stay — it’s a serene retreat where time slows down and nature takes center stage. A quaint small property - wherein you would simply just sit and be in one with nature!
Room: Grand Heritage Lake View
The Leela Ashtamudi, A Raviz Hotel
Dear Jyoti, Namaste! Thank you for your wonderfully detailed and heartfelt feedback. We’re truly delighted to know that you celebrated your special day with us and that our team could make it memorable through their thoughtful gestures. It’s a pleasure to hear that you enjoyed the serene ambiance of Ashtamudi, the local charm of our rooms, and the culinary offerings curated by our chefs. Your kind words perfectly capture the essence of what we strive to provide — a tranquil escape where nature and comfort blend seamlessly. We look forward to welcoming you back soon for another peaceful retreat by the lake. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
3.0
Overall ok but with Privacy issue
som p.family
the hotel is good, the property is bang on the bank of a lake..architechture is pleasing. food is good. however security wise had a privacy incident. most likely an inside hotel staff ended up sharing information of the guest outside. otherwise would have rated the hotel as good. any hotel who cannot honour the privacy of their guests doesnt deserve any rating.
Room: Grand Heritage Lake View
The Leela Ashtamudi, A Raviz Hotel
Dear Som, Namaste! Thank you for sharing your feedback. We sincerely regret to hear about your concern regarding privacy. Please accept our deepest apologies for the experience you had — this is not reflective of the standards we uphold at The Leela Ashtamudi. Guest safety and confidentiality are of utmost importance to us. We have taken your feedback very seriously and have initiated an internal review to ensure such an incident does not occur again. We’re glad to know that you appreciated the location, architecture, and food, and we truly hope you will give us another opportunity to restore your confidence in our hospitality. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
A must stay if you are in Kolla
shikhar d.family with 2 kids
It was great experience a very friendly staff... Specially Bijil Raj... The trip was icing on cake for my kerela trip... Nice hotel nice staff... Overall a great vacation experience
Room: Grand Heritage Lake View
The Leela Ashtamudi, A Raviz Hotel
Dear Shikhar, Namaste! We’re delighted to know that you had a great experience with us and that our team, especially Bijil Raj, made your stay memorable. It’s wonderful to hear that your Kerala trip was enhanced by your time at our hotel. Thank you for your kind words — we look forward to welcoming you back soon for another wonderful vacation by the backwaters. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
4.0
Good Stay
anitha c.family with 2 kids
It’s actually excellent place to retreat but since we were there the pool was under renovation and my kids were eagerly waiting for swimming, maybe next time we visit it would be better experience. The staff is also extremely friendly and very helpful 😀
Room: Royal Premier Twin
The Leela Ashtamudi, A Raviz Hotel
Dear Anitha, Namaste! Thank you for sharing your kind words and for choosing to stay with us. We’re delighted to know you enjoyed the retreat experience and appreciated our friendly and helpful staff. We truly regret that the pool renovation coincided with your visit — it’s being upgraded for an even better experience during your next stay. We can’t wait to welcome you and your family back soon for a perfect getaway. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
FAMILY GETAWAY
priyadarshini v.family
Breath taking view with fantastic hospitality. Loved every bit of the stay and tasty food. Every buffet menu was curated with so much love for food by the team. Must try the boat ride in the evening to see the real beauty of Kollam. Clean and perfect getaway for a family outing. Do try their SPA without fail they are so professional and caring.
Room: Royal Villa With Plunge Pool
The Leela Ashtamudi, A Raviz Hotel
Dear Priyadarshini, Namaste! Thank you for your wonderful feedback. We’re delighted to know you enjoyed the breathtaking views, our warm hospitality, and the thoughtfully curated buffet menus. It’s great to hear that you loved the evening boat ride and found our spa services professional and caring. Your kind words truly motivate our team to continue delivering memorable experiences. We look forward to welcoming you and your family back soon for another perfect getaway. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
4.0
Good Stay
meena m.family with 1 kid
Resort was beautiful and neatly maintained, but was overcrowded. Did not get a 5 star exp, not worth the money paid. Reception was very careless, they even forgot the welcome drink and many other amenities mentioned in booking. Location is beautiful though. swimming pool was under renovation.
Room: Grand Heritage Lake View
The Leela Ashtamudi, A Raviz Hotel
Dear Meena, Namaste! Thank you for sharing your feedback. We’re glad you appreciated the beautiful location and the well-maintained surroundings of our resort. However, we sincerely regret that your experience did not meet your expectations and that certain amenities, including the welcome drink, were missed. Please accept our apologies for the inconvenience and the crowd during your stay. Your comments are well noted, and we will work closely with our team to ensure such lapses do not recur. We hope to have the opportunity to serve you better during your next visit. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
Beautiful location, excellent service
abhishek k.family with 1 kid
Beautiful location, clean and tidy rooms, friendly staff, excellent service. complementary boat ride in backwaters is memorable.
Room: Grand Heritage Twin
The Leela Ashtamudi, A Raviz Hotel
Dear Abhishek, Namaste! Thank you for your wonderful feedback. We’re delighted to know you enjoyed our beautiful location, clean and tidy rooms, and the warm hospitality of our staff. It’s great to hear that the complimentary backwater boat ride added to your memorable experience. Your kind words truly encourage our team to continue delivering exceptional service. We look forward to welcoming you again for another relaxing stay by the Ashtamudi Lake. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
4.0
Go for great views!
abhishek s.couple
property is great, view from Balcony of lake view is awesome. Boat ride and cultural performance was an add-on. Food could have been a better.
Room: Royal Premier Lake View King
The Leela Ashtamudi, A Raviz Hotel
Dear Abhishek, Namaste! Thank you for sharing your valuable feedback. We’re delighted to know you enjoyed our beautiful property, the stunning lake view from your balcony, and the boat ride along with the cultural performance. It’s wonderful to hear that these experiences added to your stay. We’ve also taken note of your suggestion regarding the food and will share it with our culinary team for improvement. We look forward to welcoming you back for another memorable experience by the Ashtamudi Lake. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
4.0
Good Stay
rahul k.family with 1 kid
Room was good. As per photos of room in MMT, Bathtub was displayed. however,bath tub is missing. also swimming pool under renovation. food os good quality
Room: Grand Heritage Lake View
The Leela Ashtamudi, A Raviz Hotel
Dear Rahul, Namaste! Thank you for taking the time to share your feedback. We’re pleased to know that you found the room comfortable and enjoyed the quality of our food. However, we sincerely regret the inconvenience caused due to the unavailability of the bathtub and the ongoing swimming pool renovation. Your comments are valuable, and we’ll ensure better clarity in our listings to avoid such confusion in the future. We truly appreciate your understanding and hope to welcome you again soon for an improved experience. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
Excellent Stay
roy.
Everything was perfect , food was very good with fusion of local , eastern and continental , enjoyed evening Hi-Tea and snacks. , nice location . Swimming pool was under maintenance. Complimentary Boat ride was great , may improve with music / recorded audio guide etc
Room: Grand Heritage Twin
The Leela Ashtamudi, A Raviz Hotel
Dear Roy, Namaste! We’re delighted to know that you had a perfect stay and enjoyed our fusion cuisine, evening hi-tea, and the serene lakefront location. It’s wonderful to hear you also liked the complimentary boat ride experience. We sincerely apologize for the swimming pool being under maintenance during your visit and appreciate your thoughtful suggestion regarding adding music or an audio guide to enhance the boating experience — we’ll certainly consider it. Thank you once again for your kind words and valuable feedback. We look forward to welcoming you back soon for another memorable stay. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
2.0
Poor Stay
mahesh u.family with 1 kid
One of the food they serviced faced some problems in stomach for me and my wife, so same day midnight we checked out
Room: Grand Heritage Lake View
The Leela Ashtamudi, A Raviz Hotel
Dear Mahesh, Namaste! We sincerely regret to hear about the discomfort you and your wife experienced during your stay. Please accept our heartfelt apologies for the inconvenience caused. This is certainly not the standard of experience we strive to provide. We have already shared your feedback with our culinary and quality teams for immediate review to ensure such incidents do not recur. We truly value your feedback and hope you will allow us another opportunity to restore your confidence in us during a future visit. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
Best memory
shruti k.family with 1 kid
One of my best experiences . Thank you for a wonderful stay, service, boat rides, food, lunch and dinner.
Room: Grand Heritage Lake View Twin
The Leela Ashtamudi, A Raviz Hotel
Dear Shruti, Namaste! We are truly delighted to know that you had one of your best experiences with us. It’s wonderful to hear you enjoyed the stay, service, boat rides, and our delicious food offerings. Your kind words mean a lot to our team and serve as great encouragement. We look forward to welcoming you back soon for another memorable experience by the serene Ashtamudi Lake. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
Excellent Stay
sindhu s.family
stayed with my mom and siblings. excellent 👌👍. best location, great food, ambience, helpful staff. I was impressed with Reva one of the staff who gave us special attention as we had our elderly mother with us.
Room: Grand Heritage Lake View Twin
The Leela Ashtamudi, A Raviz Hotel
Dear Sindhu, Namaste! We are delighted to know that you and your family had an excellent stay with us. It’s heartwarming to hear that you enjoyed the location, food, ambience, and hospitality of our team. We’re especially pleased that Reva made your stay more comfortable by taking special care of your mother — your appreciation will surely be shared with her. We look forward to welcoming you and your family back soon for another memorable experience by the lake. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
Excellent Stay
susri s.family with 2 kids
The location was perfect for a calm and relaxing vacation. Food was delicious, specially the kerala cuisine.
Room: Grand Heritage
The Leela Ashtamudi, A Raviz Hotel
Dear Susri, Namaste! We’re delighted to know that you had a calm and relaxing vacation with us. It’s wonderful to hear that you enjoyed our serene location and the authentic Kerala cuisine prepared by our chefs. We truly appreciate your kind words and look forward to welcoming you back soon for another memorable stay by the lake. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
Excellent Stay
prashant u.family with 1 kid
The review is not working on the app
Room: Grand Heritage Twin
The Leela Ashtamudi, A Raviz Hotel has replied on Wed Oct 15 10:08:46 IST 2025
Dear Mr. Prashant, Namaste! We sincerely regret to hear that you are unable to submit your review through the app. We have duly noted the issue and informed the MakeMyTrip team for their necessary action. Thank you for bringing this to our attention. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi, A Raviz Hotel
5.0
Excellent Stay
gopa k.
5
Room: Grand Heritage Lake View
The Leela Ashtamudi, A Raviz Hotel
Dear Mr.Kumar, Namaste! We truly appreciate your choosing to stay with us. Thank you for rating us a Five star. Your feedback means a lot and motivates our team to continue delivering the best service. We look forward to welcoming you back for another memorable experience. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
Excellent Stay
shivani m.family
It is the best property in Kollam. People outside kerala are less aware of this place. But if you are coming to trivandrum one should definitely come to kollam & stay at leela’s raviz hotel.Surrounded by backwater, wonderful location.
Room: Royal Premier Lake View King
The Leela Ashtamudi, A Raviz Hotel
Dear Ms.Shivani, Namaste! We are truly delighted to read your kind words about The Leela Ashtamudi, A Raviz Hotel. Thank you for highlighting our beautiful backwater location and recommending us to travelers visiting Kerala. Your appreciation means a lot to us, and we look forward to welcoming you back for another memorable stay. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
5.0
Excellent Stay
sunil m.family
Leela ashtamudi is wonderful property surrounded by back waters. Hotel provides house boat ride in the backwaters, which is a good experience. Fantastic location, smiling staff & good variety food available.
Room: Royal Premier Lake View King
The Leela Ashtamudi, A Raviz Hotel
Dear Mr.Maheshwari, Namaste! We are delighted to know that you enjoyed your stay at The Leela Ashtamudi. It’s wonderful to hear you appreciated our serene backwater location, the houseboat ride, our smiling staff, and the variety of food offered. Thank you for your kind words, and we look forward to welcoming you back soon for another memorable experience. Warm regards, Vikas Chandok Front Office Supervisor The Leela Ashtamudi – A Raviz Hotel
