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Review Of Sri Abirami Inn0123401234

Central Pondicherry, Pondicherry | 4.2 km drive to Puducherry Airport (PNY)

    User Rating & Reviews

    • everyone
    • family
    • business
    • solo
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    3.2
    Good

    191 Ratings

    excellent
    28%
    very good
    28%
    average
    14%
    poor
    8%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

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    • 1
    • 1
    • 4
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    • 5
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    • 1

    Rating Categories

    • Location3.3
    • Cleanliness3.8
    • Room4.1
    • Food2.7
    • Hospitality4.0
    • Value For Money3.5
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    Reviews Summary

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    Guests have mixed experiences at this property in Pondicherry. While some appreciated the affordable pricing and cleanliness of the rooms, many faced issues like demanding extra charges upon check-in, unclean facilities, and rude staff. Complaints about poor maintenance and lack of basic amenities were common. Though conveniently located near popular sites, the overall sentiment leans towards disappointment due to service quality. A few guests also mentioned a safe environment and decent room maintenance despite issues.

    1.0

    Terrible Stay

    nirmal b.

    Room ok but room manager for getting extra charges. I booked two for four persons hotel side give one room only. For my review this hotel stay in sri abirami inn, pondicherry

    Travel Month: Sep 2024

    Room: Saver Double

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    1.0

    Bad experience with my recent trip

    ajmal k.group

    I booked a room in Puducherry at the Sir Abhirami Inn (also known as Grand Ocean Inn) My check-in date was August 15, and check-out was on August 17. I paid the full amount . Unfortunately, I arrived late at the hotel around 9 PM. When I presented all the booking details and proof at the reception, the staff refused to check me in, demanding an additional ₹1000 for a "holiday charge." I informed them that I had already paid the full amount and that no extra charges were mentioned both the receptionist and the manager insisted on the additional payment. Finally, allowing me to check in without any extra payment. However, this delayed my check-in until 12:30 AM. The room and washroom are also not well cleaned.

    Travel Month: Aug 2024

    Room: Classic

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    5.0

    Excellent Staying Premium Range Rooms With Good facilities

    kalinga b.family

    Excellent Staying 1st Class Range Staying in affordable Cost… It Was Near To All The Famous Locations..

    Travel Month: Jul 2024

    Room: Deluxe

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    1.0

    Terrible Stay

    nayan r.family

    It was a terrible experience overall because when we reached the hotel, the road is completely off. When i went to the reception that i have booking then they checked and told me that they are not getting enough commission so i have to pay 400 more which i disagreed. Then they told there is no classic room and the room they are giving will charge additional 500. No soap, water bottle nothing was provided as if we are staying for free. I highly recommend removing this hotel from the listing.

    Travel Month: Jun 2024

    Room: Classic

    1.0

    Terrible Stay

    shiva m.family

    I booked three rooms in abirami .I booked before one day.at the night around 11 O clock with my family and kid's go to check in there hotel said there is no room are booked there are not send any mail to hotal.i get a shocked' I have paid full amount there gived me confirm msg and mail I showed to they hotal there not accepted...I call to the customer care they said wait 45min.my parents' and my kids or getting so tired due to travel.they easily said wait 45min it time is getting 12 clock I get so disappointed very wost services

    Travel Month: Jun 2024

    Room: Classic

    1.0

    Terrible Stay

    shalini l.family

    We went 12 pm, room not given till 1pm additional payment was asked to pay. We additionally paid 200. So bad experience

    Travel Month: Jun 2024

    Room: Deluxe

    1.0

    Terrible Stay

    sivaprasad b.solo

    They asked rs 400 extra. They didn't give invoice hence i couldn't get refund from mmt. If u are going to pondy please avoid this one. They are money grabbers.

    Travel Month: Jun 2024

    Room: Saver Double

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    3.0

    Would recommend but be prepared to pay extra while checkin

    lohith.couple

    Budget friendly stay in Pondicherry, its around fourth time for me in this property. Earlier the owner used to be different but now changed. If you are booking please carry original proofs not the ones duplicate with lamination. And definitely they’ll ask for extra money for checkin.

    Travel Month: Apr 2024

    Room: Deluxe

    2.0

    Very worst service

    jamesjayaraj n.loyalty-iconfamily

    If you olan to book this hotel keep extra money with you because they will ask extra cost for rooms and whatever you book room they give that rooms. Very worst service.

    Travel Month: Mar 2024

    Room: Deluxe

    1.0

    money minded not at all customer friendly

    pradeep t.business

    Worst experience worst hotel people worst .

    Travel Month: Feb 2024

    Room: Saver Double

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    1.0

    Terrible Stay

    ranjeet k.business

    Room was very dirty and lot's of womens hair in the room and there were a lot of bugs in my bed there were very mosquito. Terribile room

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Terrible Stay

    ramakrishna r.family

    We had a terrible experience at this hotel. We booked 2 rooms ( each 2 adult + 1 child ) on 12.01.2024 It was confirmed. But on reaching the hotel, the manager behaved very rudely and demanded Rs.1000/- extra. I have shown receipt in my phone and he is not accepting. We went with families around 11pm. We didn’t have chance. We paid Rs.1000/- and then only we were allowed. Also, to my surprise, the manager was behaving strangely and demanding original aadhar cards from all including children. Room and the amenities were just average. Never go to this hotel named Super OYO Sri Abirami Inn in Pondicherry.

    Travel Month: Jan 2024

    Room: Deluxe

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    3.0

    Average Stay

    nithin k.

    Initially refused to give room what promised. Also asked for extra money

    Travel Month: Dec 2023

    Room: Saver Double

    4.0

    Good Stay

    ranjith k.couple

    A good and peaceful place super location and comfortable stay in room good for memories it was stylish room and clean

    Travel Month: Nov 2023

    Room: Deluxe

    1.0

    Un expected experience. Really Sad! Hotel staff asked me extra amount

    mahesh p.family

    I already called and informed Oyo person that I will be late and don't cancel my booking. But when I reached the hotel, they said no such booking and no room is available. They demanded me 500 extra. In that situation I have no option,as I am with my family and late night.Finally gave 500 rupees extra and got room It is the worst experience!

    Travel Month: Nov 2023

    Room: Deluxe

    1.0

    Disgusting hotel with dirty sheets and extremely rude and disrespectful managers.

    shashank k.family

    We had an absolutely terrible experience at this hotel. First off as we entered this dingy place, we were told by the receptionist if we could be accommodated in a different hotel for 2/3 rooms we had booked as they apparently ran out of rooms. Although we had booked the rooms well and received both payment confirmation. Upon disagreeing to move to another branch of their hotel, we were given a room in the floor below which was the same hotel run by different management. Quickly after entering the room we saw the bed had torn and dirty sheets, filled with hair and stains. At this disgusting sight we spoke to our relatives on the other floor and they said their room was also in the same state. I spoke to the receptionist cum manager about this and he requested me to "adjust" as the property did not have any more sheets or clean towels which would only be available after laundry the following day when we would be leaving. After multiple requests and a heated argument we were given 2 bedsheets that could be spread over the filthy pillows for the 2 rooms above. Now for the 3rd room when we spoke to the manager of the property below he was extremely rude and arrogant, with a threatening tone to have us thrown out of the room at 12 am. In the night as we received a room transfer from the same hotel above and these guys claimed they weren't responsible for the room. Their management is absolutely appalling, rude and have no regard for customer service. * if the owner ever bothers to read this kindly take note of the specific manager in the first floor tall, dark he was the one that threatened to throw us out in the night.

    Travel Month: Nov 2023

    Room: Classic

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    5.0

    Good

    muthu m.loyalty-icon

    The place is easily accessible. The rooms are clean. Bed is comfortable. The workers are good. Air conditioner is good. Bathrooms are clean.

    Travel Month: Aug 2023

    Room: Saver Single

    4.0

    Good

    venkatesan n.business

    Room neatness good quality, room service ok, budget stay at central pondy, near beach walkable, and than bazaar purchase place walkable

    Travel Month: Aug 2023

    Room: Classic

    4.0

    Decent stay

    praveen s.loyalty-iconfamily

    The rooms were good and well maintained. Ac and geyser were working properly. Hotel strict with check out timings at 11 am.

    Travel Month: May 2023

    Room: Deluxe

    4.0

    Great ambiance

    lohith m.couple

    Checkin was very smooth, room is very hygienic, overall stay is satisfied

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Saver Double

    Sri Abirami Inn has replied on Wed May 31 16:17:39 IST 2023

    Hi, Lohith! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joy

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