Hotel location good, near Metro. V decided to walk to the hotel but were asked to wait till 11 am. Early check-in shd b entertained by then on nominal charges if any. Overall good stay but felt an obvious cutting corners or economising since no soap, single towel, single dental kit, which did not affect us as we carry our own soap n dental kit. Housekeeping service good. But the efficient boys shd speak Hindi or English too to make communication easier.
Southend by TGI has replied on Fri Oct 17 16:21:17 IST 2025
Dear Alphonso,
Thank you for sharing your experience. It’s wonderful to hear that you enjoyed the excellent location and had a good stay overall. We appreciate your feedback regarding early check-in, amenities, and communication with our staff. Your insights are valuable and will be taken into consideration to enhance the experience for future guests. We hope to welcome you back soon!