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Review Of Ibis Bengaluru City Centre - An Accor Brand

Sampangi Rama Nagar, Bangalore | 1.6 km drive to UB City Mall

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    2748 Ratings

    excellent
    36%
    very good
    34%
    average
    17%
    poor
    7%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 3
    • 5
    • 1
    • 5
    • 3
    • 5
    • 4

    Rating Categories

    • Hospitality4.1
    • Facilities3.9
    • Food3.9
    • Room3.9
    • Cleanliness4.3
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Great Location
    • Friendly and helpful staff
    • Delicious breakfast with good variety
    • Clean and well-maintained rooms
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    zafil s.couple

    I had a fantastic two-night stay at the Ibis. The room was spotlessly clean, and the famous Sweet Bed lived up to its reputation—I slept like a log both nights! ​Check-in and check-out were quick and efficient, and the staff were consistently friendly and helpful. It's great value for money and perfectly located for getting around. Highly recommend for a short, hassle-free trip!

    Travel Month: Nov 2025

    Room: STANDARD QUEEN ROOM

    Ibis Bengaluru City Centre - An Accor Brand has replied on Mon Nov 10 17:44:43 IST 2025

    Dear Mr. Zafil Shaikh, Thank you for your wonderful review and for choosing Ibis for your stay! We are thrilled to hear that you enjoyed your time with us, from the comfort of our Sweet Bed to the cleanliness of the room and the friendliness of our team. Your kind words mean a lot to us, and we’re glad we could provide a hassle-free and enjoyable experience. We look forward to welcoming you back on your next visit! Warm regards, Irfan Khatry General Manager

    5.0

    Awesome Experience…

    gaurav b.business

    Check in process very smooth. Rooms are neat and clean. Food is good. Overall it’s a good experience…

    Travel Month: Oct 2025

    Room: STANDARD QUEEN ROOM

    Ibis Bengaluru City Centre - An Accor Brand has replied on Tue Nov 04 17:52:35 IST 2025

    Dear Gaurav, Thank you for your wonderful feedback! We’re delighted to know you had a smooth check-in, enjoyed the cleanliness of our rooms, and liked our food. Your kind words encourage our team to continue delivering excellent experiences. Looking forward to welcoming you again soon! Best regards, Irfan Khatry General Manager

    5.0

    My tay @ibis

    ayush k.business

    Rooms were well lit, properly cleaned and quite spacious. My room also had a scenic view from the window. From a safety point of view I'll rate the hotel 10/10, the elevators are activated only by using your room card key. CCTV cameras are there in the lobby and a locker is provided in the room cupboard.

    Travel Month: Oct 2025 (9-Night Stay)

    Room: STANDARD QUEEN ROOM

    • user photos
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    Ibis Bengaluru City Centre - An Accor Brand has replied on Mon Oct 27 18:12:20 IST 2025

    Dear Ayush, Thank you for your wonderful review and perfect rating! We’re delighted to know you had a comfortable and safe stay at ibis Bengaluru City Centre. It’s great to hear that you enjoyed the cleanliness, spacious rooms, scenic views, and our safety measures. Your kind words truly motivate our team to continue delivering excellent experiences. We look forward to welcoming you back soon! Best regards, Irfan Khatry General Manager

    5.0

    Excellent Stay

    saurav p.solo

    Ibis Bengaluru City Centre is a pocket-friendly hotel. The location is great. The receptionist was very polite and helpful. And most notably the breakfast was too good. The items like fresh fruits, Dhosha, and the freshly cooked masala omelette all are mouthwatering. In essence, I enjoyed my one night stay at the hotel very much.

    Travel Month: Oct 2025

    Room: STANDARD QUEEN ROOM

    Ibis Bengaluru City Centre - An Accor Brand has replied on Wed Oct 22 18:14:22 IST 2025

    Dear Saurav Prakash Maity, Thank you for your wonderful feedback. We’re delighted to know you enjoyed your stay, appreciated the hospitality of our team, and loved the breakfast offerings. Your kind words truly motivate us to continue delivering great experiences. We look forward to welcoming you back soon! Best Regards, Irfan Khatry General Manager

    3.0

    Average Stay

    neha l.solo
    Travel Month: Oct 2025

    Room: STANDARD QUEEN ROOM

    Ibis Bengaluru City Centre - An Accor Brand has replied on Tue Oct 21 17:34:37 IST 2025

    Dear Neha Lavania, Thank you for taking the time to share your feedback. We value your rating and would appreciate hearing more about your experience so we can make the necessary improvements for your next visit. Best Regards, Irfan Khatry General Manager

    3.0

    They just don’t care Guests

    sachidananda s.solo

    This hotel has inherent Customer orientation issues. I was provided with a room whose TV wasn’t working during my entire stay of 2 days. Staffs don’t care guests satisfaction. Toilet flush one button wasn’t working. Rooms ready without providing Towel. Today morning requested a packaged breakfast with 2 eggs they only provided a fruit bowl and medium sandwich. No eggs in it. No juice or even coffee. No paper napkins or fork provided to have the fruits. Water any way they dont have . They are so environmentally conscious hesitant to provide packaged water. In restaurants you ask for some order during breakfast. The staffs deliver it after at least 2 requests. They just don’t care

    Travel Month: Oct 2025

    Room: STANDARD QUEEN ROOM

    Ibis Bengaluru City Centre - An Accor Brand has replied on Mon Oct 13 14:24:36 IST 2025

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay, particularly with the room amenities and breakfast arrangements. Your comments have been shared with the concerned teams for review and necessary improvement. We truly value your input and hope to have the opportunity to serve you better in the future. Best Regards, Irfan Khatry General Manager

    3.0

    Average Stay

    ayush m.couple

    The location is great, the rooms are actually small. We faced an issue where the ac was not cooling properly and the maintenance guy had to be called through the reception. Food was good.

    Travel Month: Oct 2025

    Room: STANDARD QUEEN ROOM

    Ibis Bengaluru City Centre - An Accor Brand has replied on Tue Oct 07 18:39:51 IST 2025

    Dear Ayush Mamgain, Thank you for sharing your feedback. We’re pleased to know you liked our location and food. We sincerely apologize for the inconvenience caused due to the air conditioning issue and appreciate your understanding while our team resolved it. Your feedback is valuable and helps us improve further. Looking forward to welcoming you again soon! Best Regards, Irfan Khatry General Manager

    4.0

    IBIS CITY CENTRE

    srinivas b.business

    The check-in was a painful process. They cound find my booking. Took them close to 1/2 hour to sort out. No water or beverages offered during the wait. The rooms were neat and very basis. No place to even store your luggage. But they had a safe and a mini fridge, which was convenient. Breakfast was also very limited. No too much of a spread. Overall, a very conveniently located property in the city center. I would recomment you to stay here.

    Travel Month: Sep 2025

    Room: Standard Room

    Ibis Bengaluru City Centre - An Accor Brand has replied on Tue Oct 07 18:57:22 IST 2025

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during check-in and appreciate your patience. We’re glad you found the room neat and convenient with the facilities provided, and that you enjoyed the location. Your feedback regarding breakfast and other aspects is valuable and will help us improve further. Looking forward to welcoming you again! Best Regards, Irfan Khatry General Manager

    5.0

    Excellent Stay

    sharan.family

    I had an absolutely wonderful experience at this hotel! From the moment I arrived, the staff made me feel incredibly welcome with their warmth and professionalism. The rooms are beautifully designed—spotlessly clean, spacious, and equipped with all modern amenities. The bed was supremely comfortable, ensuring a perfect night’s sleep.

    Travel Month: Oct 2025

    Room: STANDARD QUEEN ROOM

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    Ibis Bengaluru City Centre - An Accor Brand has replied on Wed Oct 08 14:38:20 IST 2025

    Dear Sharan Joyal, Thank you for your wonderful feedback. We are delighted to know that you had an exceptional experience with us and appreciated our staff, room design, cleanliness, and amenities. Your kind words truly motivate our team to continue delivering memorable stays for our guests. Looking forward to welcoming you again soon! Best Regards, Irfan Khatry General Manager

    4.0

    Affordable stay at a unique location

    pallav j.family

    The property is located at the heart of the City. You can visit Cubbon Park, Chinnaswamy Stadium and other happening locations in no time.

    Travel Month: Sep 2025

    Room: New Beginnings - Queen Room

    Ibis Bengaluru City Centre - An Accor Brand has replied on Wed Oct 01 15:26:01 IST 2025

    Dear Pallav Joshi, Thank you for your feedback. We are glad you appreciated our central location and found it convenient to visit popular attractions such as Cubbon Park and Chinnaswamy Stadium. We look forward to welcoming you back to Ibis Bengaluru City Centre soon. Best Regards, Irfan KHATRY General Manager

    5.0

    Excellent Stay

    shalu k.family

    Nice hotel and environment. staff there is very supportive and cooperative. be it at reception or restaurant, everyone is very helpful. there were so many varieties of food which were super tasty

    Travel Month: Sep 2025

    Room: STANDARD QUEEN ROOM

    • user photos

    Ibis Bengaluru City Centre - An Accor Brand has replied on Mon Oct 06 15:40:22 IST 2025

    Dear Shalu Khandelwal, Thank you for your wonderful feedback. We are delighted to know that you enjoyed our hotel, environment, and the support of our staff. We’re glad you loved the variety and taste of our food as well. Your kind words motivate us to continue delivering the best experience to our guests. Looking forward to welcoming you again soon! Best Regards, Irfan Khatry General Manager

    4.0

    Good Stay

    iliyas k.solo

    The food is very good. The House keeping cam be a bit better. Despite two reminders the House keeping did not provide Shaving kit. The location is just perfect for any one visiting Bangalore

    Travel Month: Sep 2025

    Room: STANDARD QUEEN ROOM

    Ibis Bengaluru City Centre - An Accor Brand

    Dear Iliyas Khan, Dear Guest, Thank you for sharing your feedback. We are glad to know that you enjoyed the food and found our location convenient. We sincerely apologize for the inconvenience caused regarding the shaving kit and housekeeping service. Your comments have been noted, and we are taking steps to ensure better service in the future. We hope to have the opportunity to welcome you back for an improved experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

    5.0

    Stay for Bengaluru Marathon 2025

    vimal c.family

    I stayed for 3 days at this property. if you are coming for Bengaluru Marathon it's just opposite the venue Krantiveera Stadium. It's in very posh area of Bengaluru with lots of greenery. The food was nice. Rooms were clean. staff is very polite. Overall it's very good deal in such price in the City Centre of Bengaluru.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: STANDARD TWIN ROOM

    • user photos
    • user photos

    Ibis Bengaluru City Centre - An Accor Brand has replied on Thu Sep 25 18:28:01 IST 2025

    Dear Vimal Chaubey, Thank you for sharing your experience. We are delighted to know that you enjoyed your stay, found our location convenient for the Bengaluru Marathon, and appreciated the cleanliness of the rooms, polite staff, and quality of food. Your kind words motivate us to continue delivering excellent service. We look forward to welcoming you back on your next visit to Bengaluru. Best Regards, Irfan KHATRY General Manager

    5.0

    Excellent Stay

    md i.

    Experience with Make my trip was so good hotel was clean and h

    Travel Month: Sep 2025

    Room: Day Use Room for 6 Hours (10 AM to 7 PM) night stay not allowed

    Ibis Bengaluru City Centre - An Accor Brand has replied on Thu Sep 25 18:26:44 IST 2025

    Dear Guest, Thank you for your kind words. We are delighted to know that you had a good experience booking through MakeMyTrip and found our hotel clean and comfortable. Your appreciation means a lot to us, and we look forward to welcoming you again soon. Best Regards, Irfan KHATRY General Manager

    3.0

    Average Stay

    ss n.

    3

    Travel Month: Sep 2025

    Room: Day Use Room for 6 Hours (10 AM to 7 PM) night stay not allowed

    Ibis Bengaluru City Centre - An Accor Brand has replied on Mon Sep 22 05:39:05 IST 2025

    Dear SS Nishanth, Thank you for your rating. We appreciate your feedback and will continue striving to enhance our services for an improved experience on your next visit. Best Regards, Irfan KHATRY General Manager

    5.0

    Excellent Stay

    nandini t.business

    The food was good and the amenities were available. The stay was comfortable for both short and long term. The only suggestion I have is to include a swimming pool — that would make the hotel experience even better overall.

    Travel Month: Sep 2025

    Room: STANDARD QUEEN ROOM

    Ibis Bengaluru City Centre - An Accor Brand

    Dear Nandini Tamrakar, Thank you for sharing your feedback regarding your stay with us We are delighted to know that you enjoyed the food, amenities, and found your stay comfortable. We appreciate your suggestion regarding a swimming pool and will share it with the management team for consideration. Your input helps us continuously improve the guest experience. We look forward to welcoming you again. Best regards, Irfan Khatry General Manager

    5.0

    Excellent Stay

    monika h.family

    the breakfast and dinner was very good , also the stay was superb , we are staying in this hotel for the 3rd tim the breakfast and dinner was very good , also the stay was superb , we are staying in this hotel for the 3rd time

    Travel Month: Sep 2025 (3-Night Stay)

    Room: STANDARD QUEEN ROOM

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    Ibis Bengaluru City Centre - An Accor Brand has replied on Tue Sep 16 12:10:04 IST 2025

    Dear Monika , Thank you for your wonderful feedback and for choosing to stay with us for the third time. We are delighted to know that you enjoyed both breakfast and dinner, and that your overall stay was superb. Your continued patronage means a lot to us, and we look forward to welcoming you back again soon. Best regards, Irfan Khatry General Manager

    3.0

    Didn't get the room booked/ overall decent room and other serveu

    parth.business

    We didn't get the room for which we had booked. They had given our room to some other guest and the only upgrade which was offered was a 25% discount at their restaurant (same restaurant had 50% off on Zomato) so basically no exclusive benefits. Rooms were compact and clean. Rest other services and breakfast was also nice.

    Travel Month: Sep 2025

    Room: STANDARD TWIN ROOM

    Ibis Bengaluru City Centre - An Accor Brand has replied on Tue Sep 16 12:09:24 IST 2025

    Dear Parth Patel, Thank you for sharing your feedback with us. While we are glad to know that you appreciated the cleanliness of the rooms, our services, and the breakfast experience, we sincerely regret the inconvenience caused with regard to your room allocation and the restaurant discount. Please accept our apologies for the lapse, as this is not the level of experience we strive to provide. Your comments have been noted and shared with the respective teams to ensure better transparency and guest satisfaction moving forward. We value your patronage and hope you will allow us the opportunity to serve you better on your next visit. Best regards, Irfan Khatry General Manager

    2.0

    Poor Stay

    deepak.

    The rooms as way small and not kids friendly and the staff are not responding quickly for any issues raised say for hot water in morning it took 2 hours. So I won’t recommend this for family and office goers too

    Travel Month: Sep 2025

    Room: STANDARD QUEEN ROOM

    Ibis Bengaluru City Centre - An Accor Brand has replied on Tue Sep 16 12:08:28 IST 2025

    Dear Deepak Dhayalan, Thank you for taking the time to share your experience. We sincerely regret to hear about the inconvenience you faced with room size, responsiveness, and hot water service. Please accept our apologies for falling short of your expectations. Your feedback is extremely valuable and will be shared with the concerned teams to improve our service efficiency and guest comfort. We truly hope you will give us another opportunity to provide you with a better experience in the future. Best regards, Irfan Khatry General Manager

    5.0

    Excellent Stay

    dhanush n.

    No

    Travel Month: Sep 2025

    Room: Day Use Room for 6 Hours (10 AM to 7 PM) night stay not allowed

    Ibis Bengaluru City Centre - An Accor Brand has replied on Wed Sep 10 17:49:56 IST 2025

    Dear Dhanush Narayan, Thank you for the 5/5 rating. We truly appreciate your support and look forward to welcoming you back for another great experience. Best regards, Irfan Khatry General Manager

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