I will begin with the positive aspects, as they are unfortunately few and far between. The rooms were clean and spacious, equipped with 24-hour hot water, a hair dryer, swimming pool, makeup mirrors, water bottles, and cleaning services available upon request. Regrettably, the service left much to be desired. From the watchman to the management, there was a distinct lack of empathy and professionalism; the staff came across as lethargic and indifferent. The breakfast was subpar, offering a very limited selection—only idli and vada—and served rather late. Given the price, I hardly expected such a basic offering. Additionally, the advertised jacuzzi was non-functional and should no longer be promoted. The indoor gaming room was consistently dingy, full of dust, and unpleasantly musty. Another issue was the toiletries—although the room was booked for two people, only one set was provided, and additional supplies were only given upon request, with a delayed response. The television, which operated solely via internet connection, was unreliable and required frequent troubleshooting. I resorted to logging into my own Netflix and Prime accounts to make use of it. The balcony was also poorly maintained, with cigarette remnants littering the area and a lack of proper cleaning. The reception staff’s inability to communicate in Kannada was another inconvenience, as they only spoke Hindi. The bedsheets appeared stained and gave the impression of being used, and there were no proper mats in either the rooms or the bathrooms, which is a basic expectation in most hotels. Additionally, the spa services were not clearly communicated as being paid, unlike other amenities. Parking facilities were inadequate, and the watchman, often distracted by his phone, failed to offer proper guidance. The swimming pool was also not very clean. We were asked not to enter without a cap and had to purchase it however, when another family entered without cap or even a proper swim suit they were not questioned. In conclusion, my experience at this property was average at best. Given the various shortcomings, I would rate it a 2 out of 5.