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Infantry Road, Bangalore | 10 minutes walk to Commercial Street
1008 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location, making it easily accessible to shopping areas and attractions like MG Road and Brigade Road. Guests appreciate the good breakfast, with a decent variety, and commend the courteous staff for their helpfulness. However, several reviews point out issues like strange odors in the rooms and inconsistent room service, suggesting areas for improvement.
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Terrible Stay
Smelling rooms and bathrooms
Room: Executive Room
The Monarch Luxur has replied on Fri Oct 03 08:09:37 IST 2025
Dear Mr. Ashfaque Barkatali Kazi we sincerely apologize for the inconvenience caused during your stay. Cleanliness and hygiene are our top priorities, and your feedback has been shared with our housekeeping team to ensure such concerns are addressed immediately. We truly regret this experience and hope to have the opportunity to serve you better in the future. Thanks & Regards Faiyaz Qaisari General Manager
Excellent Stay
the stay was pretty comfortable and the buffet breakfast was really good. The location is also well connected
Room: Executive Room
The Monarch Luxur has replied on Fri Oct 03 08:11:59 IST 2025
Dear Mr. Harsh Vardhan Pande Thank you for your kind feedback. We’re delighted to know you had a comfortable stay and enjoyed our buffet breakfast. Glad that you found our location convenient as well. We look forward to welcoming you again soon! Thanks & Regards Faiyaz Qaisari General Manager
Terrible Stay
Room Has Strange Smell , Room service is not good , staff not coperative, a short guy in his mid 40s or 50s ( at breakfast section in ground floor - he receives guest based on how they are dressed , how much rich they look) ... If u fail to look rich , he serves u like labours.. although I paid for my 4 night stay... They gave me a iron box, which was completely ruined one , burnt my shirt.
Room: Executive Room
The Monarch Luxur has replied on Fri Oct 03 08:15:31 IST 2025
Dear Mr.Nageshwar Swamy we deeply regret the unpleasant experience you had during your stay with us. Please accept our sincere apologies for the issues you faced with the room, service, and behavior of our staff. This is certainly not the standard we maintain, and your feedback has been taken very seriously. We have already addressed these concerns with the respective teams to ensure such incidents do not occur again. We truly value your patronage and hope you will give us another opportunity to provide you with a much improved experience. Thanks & Regards Faiyaz Qaisari General Manager
Good Experience
it was good experience. It's an accessible location for all areas. Good breakfast and the ambience was great
Room: Club Royal Room
The Monarch Luxur
Dear Mr. Randolf Jose Thattamparambil Thank you for sharing your feedback! We’re delighted to hear that you had a wonderful experience. We're especially pleased that our location was convenient, and that you enjoyed our breakfast and ambiance. Your kind words are truly appreciated, and we've shared them with the entire team. We would be thrilled to welcome you back for another stay soon. Thanks & Regards Faiyaz Qaisari
Excellent Stay
Neat and clean. Good Breakfast menu. Good staff. A very good botique hotel right in the city center.
Room: Executive Room
The Monarch Luxur has replied on Sat Aug 30 08:38:29 IST 2025
Dear Mr Arun Nair Thank you for your kind words! We’re delighted to know you enjoyed our clean rooms, breakfast spread, and hospitality. It’s wonderful to hear that you found our hotel a good boutique stay in the heart of the city. We look forward to welcoming you again soon! Thanks & Regards Faiyaz Qaisari General Manager
Average hotel at affordable price
Average hotel at affordable rate. Attempted 3 rooms when checkin and finalised the 3rd one. Good service to provide an alternate.
Room: Executive Room
The Monarch Luxur has replied on Thu Aug 28 09:20:34 IST 2025
Dear Mr. Venkatesan Radhakrishnan Thank you for sharing your feedback. We regret the initial inconvenience during check-in, but we are glad our team could assist in providing a suitable room and that you were satisfied with our service. We look forward to welcoming you again and ensuring a seamless stay experience. Thanks & Regards Faiyaz Qaisari General Manager
Excellent Stay
Very nice service , great location and overall definite value for money .
Room: Executive Room
The Monarch Luxur has replied on Wed Aug 27 09:06:40 IST 2025
Dear Mr. Murtuza Ali Asgar Attari Thank you for your kind words! We’re delighted to know you enjoyed our service, location, and found value in your stay. Your appreciation means a lot to us, and we look forward to welcoming you back again soon. Thanks And Regards Faiyaz Qaisari General Manager
Very bad and Pathetic property
Entrance is pathetic Lift is dirty, room & bathroom stinking, bad towel’s, room key was not working , breakfast was not good, you mention it as THREE STAR PROPERTY
Room: Club Royal Room
The Monarch Luxur has replied on Sat Aug 09 12:31:25 IST 2025
Dear Mr Ashim Kumar Barindra Dey Thank you for taking the time to share your detailed feedback. We sincerely regret the inconveniences you faced during your stay. This is certainly not the standard we aim to maintain, and we apologise for the shortcomings in cleanliness, amenities, and service. Your comments have been shared with our team for immediate corrective action. We truly value your input and hope you will give us another opportunity to provide you with a much-improved experience. Faiyaz Qaisari General Manager
Good st
the location of the hotel is in the city, The food is good, especially the breakfast. The staff is humble and cooperative. overall a good stay for business travel.
Room: Executive Room
The Monarch Luxur has replied on Sat Aug 09 12:36:19 IST 2025
Dear Mr Harshvardhan Pande Thank you for your kind words and positive feedback. We’re delighted to know you enjoyed our location, food, and especially the breakfast. It’s wonderful to hear that our team’s hospitality made your stay pleasant. We look forward to welcoming you back for your future business trips. Faiyaz Qaisari General Manger
Terrible Stay
very poor service. room is not clean. window curtains are not fully covered. not as shown .
Room: Executive Room
The Monarch Luxur has replied on Mon Jun 16 09:01:58 IST 2025
We sincerely regret to hear that your recent experience did not meet expectations. Please accept our heartfelt apologies for the inconvenience caused. Cleanliness and comfort are top priorities for us, and we’re disappointed to know that we fell short during your stay. Your feedback regarding the room and curtains has been noted and shared with our housekeeping and maintenance teams for immediate attention. We would appreciate the opportunity to serve you better in the future and hope to welcome you back for an improved experience. Warm regards, Faiyaz Qaisari General Manager
Good Stay
Property was good, staff also courteous. Neat and clean. Food quality also satisfactory. Location also ok.
Room: Executive Room
The Monarch Luxur has replied on Thu May 29 10:44:32 IST 2025
Thank you for taking the time to share your feedback. We're glad to know you found our property well-maintained and our staff courteous. It's great to hear that you were satisfied with the food quality and found the location convenient. We truly appreciate your kind words and look forward to welcoming you back for an even better experience in the future. Warm regards, Faiyaz Qaisari General Manager
Average Stay
Location of this property is good . The staff is the negative . The reception was left unattended at 8am morning for almost 15mins . Also the room service was not as per expectation. I was looking for a early morning tea and for 30mins no one received the call !! Finally I had to go down to give my order . The staff lacked hospitality .
Room: Executive Room
The Monarch Luxur has replied on Sun May 25 14:03:20 IST 2025
Thank you for taking the time to share your feedback. We are pleased to hear that you found our property's location convenient. Little Hotelier However, we are truly sorry to learn about the inconveniences you experienced during your stay, particularly regarding the unattended reception and the delays in room service. This is not the standard of service we strive to provide. We understand how frustrating it must have been to wait for assistance, especially when seeking something as simple as an early morning tea. Please be assured that we take your comments seriously. We are addressing these issues with our team to ensure that such lapses do not occur in the future. Our goal is to provide prompt and attentive service to all our guests at all times. We value your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Faiyaz Qaisari General Manager
Within City but Smoky
Service at the restaurant was good.we did stay in non smoking room, however the hotel lobby and the facade is always filled with cigarette smokes, bathroom were bit smelly.
Room: Club Royal Room
The Monarch Luxur has replied on Sun May 25 14:05:08 IST 2025
Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you enjoyed the service at our restaurant. However, we sincerely apologize for the discomfort caused by the presence of cigarette smoke in the lobby and facade areas, as well as the unpleasant odor in the bathroom. We understand how these issues can impact your overall experience. Please be assured that we take your concerns seriously. We are currently reviewing our ventilation systems and housekeeping protocols to address and rectify these issues promptly. Our goal is to provide a comfortable and pleasant environment for all our guests. We appreciate your valuable feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Faiyaz Qaisari General Manager
Don’t book this hotel
AC does not work in the rooms. Dirty hotel.Food tase is not up to mark. Water Bottle 70 rs per lite Bisleri.
Room: Executive Room
The Monarch Luxur
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We're sorry to hear about the issues with the air conditioning in your room. Our maintenance team has been informed and is working diligently to ensure all units are functioning optimally. Regarding the cleanliness concerns, we take hygiene very seriously and are addressing this matter with our housekeeping staff to prevent future occurrences. We also regret that our food did not meet your expectations. Your feedback has been shared with our culinary team to help improve the quality and taste of our offerings. Concerning the pricing of the Bisleri water bottles, we understand your concern. While the Maximum Retail Price (MRP) for a 1-liter Bisleri bottle is typically around ₹18 to ₹20 , prices can vary in hotel settings due to additional service and convenience factors. However, we will review our pricing to ensure it remains fair and transparent. reddit.com +1 reddit.com +1 We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide a better experience in the future.
Terrible Stay
Categorically requested for king / queen bed. Despite this twice complained but only twin bed room given.
Room: Executive Room
The Monarch Luxur has replied on Sun May 25 14:09:34 IST 2025
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced regarding your bed preference during your stay. We understand how important it is for our guests to have their specific room preferences met, especially when these preferences are communicated in advance. It's disappointing to learn that, despite your repeated requests, we were unable to provide a room with a king or queen bed as desired. While we strive to accommodate all guest requests, there are instances where room types are subject to availability, and we may fall short of expectations. However, this does not excuse the oversight in addressing your concerns promptly and effectively. Your feedback has been shared with our front desk and reservations teams to ensure better communication and to prevent similar situations in the future. We are reviewing our room assignment procedures to enhance our guests' experience and satisfaction. Reddit We value your patronage and hope to have the opportunity to welcome you back, providing you with the quality service and accommodations you expect and deserve. Faiyaz Qaisari General Manager
very nice hotel
Very nice property well located. Courteous staff, quick service. Recommended for a short stay in Bangalore.
Room: Executive Room
The Monarch Luxur has replied on Sun May 25 14:10:57 IST 2025
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you appreciated our property's location and found our staff courteous with prompt service. Your recommendation for a short stay in Bangalore means a lot to us. We strive to provide our guests with a comfortable and enjoyable experience, and it's rewarding to know we met your expectations. We look forward to welcoming you back on your next visit to the city. Faiyaz Qaisari General Manager
An average hotel that is worn out.
The hotel was not as good as a 4 star property as advertised by MMT. The hotel is worn out. Rooms, key cards etc looks like there are in use since ages. The complimentary breakfast has very limited variety. Therefore if you are looking for a good 4 star hotel, you can skip this.
Room: Executive Room
The Monarch Luxur has replied on Sun May 25 14:12:36 IST 2025
Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience and disappointment you experienced. We understand that the condition of the hotel and its amenities did not meet your expectations for a 4-star property. Your observations about the worn-out rooms, outdated key cards, and limited breakfast variety are concerning. We take such feedback seriously and will address these issues with our team to ensure improvements are made. Regarding the star rating, it's important to note that hotel star classifications can vary based on different criteria, including amenities and services offered. However, we strive to provide a quality experience that aligns with our advertised standards. Your comments indicate that we fell short in this instance, and for that, we are truly sorry. We value your feedback as it helps us identify areas where we need to improve. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Faiyaz Qaisari General Manager
Good Property
The stay was very comfortable The front desk staff was very courteous & Co operative. This was my stay at this property 3rd time. The food also was good. Centrally located. Amenities were as good as it should be.
Room: Executive Room
The Monarch Luxur has replied on Sun May 25 14:14:31 IST 2025
Thank you for choosing to stay with us once again and for sharing your positive experience. We're delighted to hear that you found our property comfortable and well-located, and that our front desk staff provided courteous and cooperative service. It's always a pleasure to welcome returning guests, and we're thrilled that this was your third stay with us. Your kind words about our food and amenities are greatly appreciated. We look forward to hosting you again on your next visit to Bangalore. Faiyaz Qaisari General Manager
stay in case of emergency a
The stay was okay overall, but there were several areas that need improvement. The food quality was quite poor – not much variety and the taste was below expectations. There weren’t many options available either, which was disappointing. The AC in the room didn’t cool properly, and the TV had very few working channels. Basic toiletries were either missing or of low quality, which made the stay less comfortable than it should have been. Staff was polite and the location was decent, but the hotel definitely needs to work on its amenities and services to provide a better guest experience.
Room: Executive Room
The Monarch Luxur has replied on Sun May 25 14:16:14 IST 2025
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the shortcomings you experienced during your stay. We're sorry to hear that the food quality and variety did not meet your expectations. Your comments have been shared with our culinary team to address these concerns and enhance our offerings. We also apologize for the issues with the air conditioning, television channels, and the quality of toiletries in your room. Our maintenance and housekeeping teams have been informed to rectify these problems and ensure a more comfortable experience for our guests. On a positive note, we're glad to hear that you found our staff polite and appreciated our central location. Your feedback is invaluable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Faiyaz Qaisari General Manager
average hotel
Hotel is average compared to the tariff, breakfast is good, food in Hotel is very costly, even laundry charges are so high
Room: Executive Room
The Monarch Luxur has replied on Sun May 25 14:17:55 IST 2025
Thank you for sharing your feedback. We're pleased to hear that you enjoyed our complimentary breakfast. We understand your concerns regarding the value of our accommodations, as well as the pricing of our food and laundry services. Our aim is to provide quality services that justify our rates, and we regret if we fell short in this instance. Your comments have been shared with our management team, and we are reviewing our pricing structures to ensure they offer fair value to our guests. We appreciate your insights and hope to have the opportunity to provide you with an improved experience in the future. Faiyaz Qaisari General Manager
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