Location is good. check in could have been better, basic information like single bed or double bed should be informed, however not done. subsequent change not allowed too.
Room service though timing was OK, what was informed didn't get delivered, had to remind them to bring the balance. I ordered DalKichidi, recd pickle but not curd which was part of it.
morning breakfast spread is Good, good taste, but availability of cups, water, tissue paper not done.
two supervisor on the floor but only to make others work...zero support from them.
last one, room had electric kettle but not working...nice room though
The Pride Hotel Bangalore has replied on Mon Sep 22 10:06:58 IST 2025
Dear Shyam,
Thank you for sharing your feedback about your stay. We're glad to hear you enjoyed the location and the breakfast spread. We sincerely apologize for the issues you encountered with check-in, room service, and the electric kettle. Your observations about the service are important to us, and we will certainly address them with our team to enhance the guest experience. We appreciate your input and hope to provide a better experience in the future.
Warm Regards,
Yudhajit Bhurchandi
Rooms Division Manager
Pride Hotel Bengaluru