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You are booking hotel for more than 30 days

Review Of Sherlock Homes0123401234

Thalayathimund, Ooty | 2.8 km drive to Government Rose Garden

    User Rating & Reviews

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    • group
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    4.3
    Excellent

    156 Ratings, 77 Reviews

    excellent
    54%
    very good
    29%
    average
    11%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 2
    • 5
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness4.5
    • Food4.4
    • Hospitality5.0
    • Value For Money3.9
    • Facilities3.9
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    Sherlock Holmes is a charming property nestled in the hills above Ooty, offering breathtaking views and a serene atmosphere. Guests rave about the exceptional service and warm, helpful staff, making every stay feel special. The beautifully maintained garden is perfect for relaxation, and the cozy colonial-style rooms come with delightful features like fireplaces and glass verandahs. The food consistently receives high praise, ensuring a tasty dining experience. Plus, it’s pet-friendly, making it a great spot for families with furry companions!

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    Positive first
    5.0

    great stay with amazing views

    arul l.family

    the place is on the top of a hill with a great view of the city. it has a beautiful garden and an attached restaurant. the staff are quite accommodating. the restaurant food was good, but on the pricier end. the breakfast buffet was really good. the views from the mountain view rooms weren't as great as expected, but everything else about the place compensated for it. we spent a lot of time in the garden from high tea to sunset. we recommend this place

    Travel Month: Aug 2025

    Room: Deluxe Mountain room

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    Sherlock Homes has replied on Sun Sep 07 16:28:08 IST 2025

    Dear Guest, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay, especially the serene garden, delicious meals, and our team’s hospitality. It's wonderful that you were able to relax and take in the sunset during high tea, one of our favorite moments of the day too! We appreciate your feedback about the mountain view rooms and will take it into consideration as we continue to enhance our guest experience. We're also glad the breakfast buffet and overall atmosphere made a positive impression. Thank you again for your kind recommendation. We hope to welcome you back for another memorable stay soon! Warm regards, Team Sherlock

    5.0

    Excellent Stay

    varun g.family

    We had a great stay at sherlock. Good service. clean and hygienic rooms. Food was good, though a bit overpriced. Staff is very courteous. We had a great stay at sherlock. Good service. clean and hygienic rooms. Food was good, though a bit overpriced. Staff is very courteous.

    Travel Month: Jul 2025

    Room: Deluxe Mountain room

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    Sherlock Homes has replied on Sun Jul 27 12:07:25 IST 2025

    Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that you had a wonderful stay at Sherlock and appreciated our clean rooms, courteous staff, and good service. Your kind words truly mean a lot to our team. We’ve also noted your feedback about the food pricing and will certainly take it into consideration to improve our offerings. We look forward to welcoming you back for another memorable stay! Warm regards, Team Sherlock

    4.0

    Good Heritage Hotel in Tiger Hill

    munmun d.group

    Sherlock is a good heritage property.. beautiful outdoors, excellent staff, just needs to update the room interior a bit and cleanliness. And if they can add more amenities like gym, upgrade the facilities in the room ..it would be great 👍

    Travel Month: Jun 2025

    Room: Standard

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    Sherlock Homes has replied on Mon Jun 30 20:11:03 IST 2025

    Dear Guest, Thank you for sharing your thoughts and for choosing to stay at Sherlock, Tiger Hill. We’re delighted you enjoyed the beauty of our heritage property and the service provided by our team. Your feedback regarding room interiors, cleanliness, and amenities is truly appreciated. We continuously strive to enhance our guest experience, and suggestions like yours help us identify areas for improvement. Rest assured, your comments have been shared with the relevant teams for further review and action. We hope to welcome you back soon with a more elevated experience. Warm regards, Team Sherlock

    5.0

    Excellent Stay

    sandeep k.

    The experience and location was very good Food also was very tasty The property was very well maintained The fire place inside the room also was very nice A must visit bungalow when planning to visit Ooty

    Travel Month: Jun 2025

    Room: Deluxe Mountain room

    Sherlock Homes has replied on Sat Jun 14 08:41:15 IST 2025

    Dear Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the location, food, and the cozy fireplace in your room. It means a lot to us that you found the property well maintained and had such a great experience. We look forward to welcoming you back on your next visit to Ooty! Warm Regards, Team Sherlock

    5.0

    Nice experience

    anupam t.couple

    Staff was very cordial specially the person at reception They were very helping .the hotel has seren cozy private atmosphere. Food was nice .location is good as any other location in ooty.

    Travel Month: Jun 2025

    Room: Deluxe Garden Room

    Sherlock Homes has replied on Sat Jun 14 08:40:15 IST 2025

    Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed the peaceful atmosphere, our location, and the food. A special thank you for appreciating our staff, especially the team at reception. Your feedback truly motivates us to continue delivering warm and attentive service. We hope to welcome you back to Ooty soon! Warm Regards, Team Sherlock

    5.0

    Excellent Stay

    satyendra g.

    Sherlock homes has the most beautiful location, the sunrises and sunsets from here look nothing short of magical. they have 12 cottages surrounded by lush greenery. The lawn is beautifully cured, with a variety of flowers and cacti planted. Each cottage's name is inspired by the sherlock holmes stories. The hotel arranges a nature walk 3 times a week, every alternate day led by Mr J Varghese. I highly recommend it, one hour into the forest, it's super refreshing. Breakfast is complimentary, other meals a la carte, all very tasty. Veg and nonveg options available. Overall I highly recommend this place to someone looking for w heritage like stay, it's a great deal.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Garden Room

    Sherlock Homes

    Dear Guest, Thank you for your wonderful review and for highlighting so many aspects of your stay with us. We’re delighted you enjoyed the magical sunrises and sunsets, the charm of our themed cottages, and the lush, well-maintained gardens. It’s lovely to hear that the nature walk with Mr. J. Varghese added to your experience—we agree, it's a refreshing way to connect with the beauty of the Nilgiris. We’re also glad you enjoyed our food and found the heritage-style ambiance to your liking. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay at Sherlock. Warm regards, Team Sherlock

    5.0

    Excellent Stay

    ayesha f.

    The property is well maintained. The ambience and the garden of this hotel takes you out of the hustle and bustle of city life. Food was excellent. Breakfast was amazing. They took care of our demands with regards to the food as we had kids. The hotel also provides cabs for sightseeing with an additional cost. Overall me and my family had an excellent stay.

    Travel Month: Apr 2025

    Room: Deluxe Garden Room

    Sherlock Homes

    Dear Guest, Thank you so much for your wonderful review! We’re delighted to hear that you and your family had an excellent stay with us. It’s great to know you enjoyed the ambience, the garden, and especially the food — we’re always happy to accommodate our little guests' preferences. We’re also glad you found our sightseeing cab service helpful. We truly appreciate your kind words and hope to welcome you back to Sherlock for another relaxing getaway soon! Warm regards, Team Sherlock

    5.0

    Excellent Stay

    vineet s.

    Sherlock Holmes is a beautiful property quietly tucked away on the hills overlooking the ooty town below. Hardly 10 min drive to the Charing cross. Service and food are exceptional. Each one of the support staff are very friendly and helpful to your needs. Their Garden area is really beautiful with lovely trees & flowers to relax. Their colonial styled Rooms with fireplace and glass verandah's are really comfy. Their bathrooms have been upgraded recently so it looks new.

    Travel Month: Apr 2025

    Room: Deluxe Garden Room|Standard

    Sherlock Homes has replied on Sun Apr 27 08:31:30 IST 2025

    Dear Guest, Thank you for your wonderful and detailed review! We are delighted to hear that you enjoyed the peaceful setting of Sherlock and appreciated the convenience of being close to the town. It’s heartening to know that you loved our garden, colonial-style rooms with fireplaces, and the newly upgraded bathrooms. We are also thrilled that our team's service and the food added to your memorable experience. Your kind words are truly encouraging and will be shared with the entire team. We look forward to welcoming you back to Sherlock for another relaxing and refreshing stay! Warm regards, Team Sherlock

    5.0

    Excellent Stay

    mangesh m.family

    My stay in this resort was a truly refreshing experience. The atmosphere was peaceful, the staff were warm and welcoming. Food is too good but a little costly.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Garden Room|Standard

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    Sherlock Homes has replied on Sun Apr 27 08:25:59 IST 2025

    Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you had a refreshing and peaceful stay with us at Sherlock. It’s wonderful to know that you appreciated the warm hospitality of our staff and enjoyed the food at our restaurant. We have noted your feedback regarding the pricing and will certainly keep it in mind as we continuously strive to enhance our guest experience. We look forward to welcoming you back for another relaxing getaway soon! Warm regards, Team Sherlock

    2.0

    Check room before check-in

    family

    The room they gave us was not part of the main property. It was creaky and the phone wouldn’t even work.

    Travel Month: Mar 2025

    Room: Deluxe Mountain room

    Sherlock Homes has replied on Sun Apr 27 08:27:45 IST 2025

    Dear Guest, Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We understand your concerns regarding the room and apologize for the inconvenience caused. At Sherlock, we strive to offer a comfortable and memorable stay for all our guests, and we are sorry to hear we fell short during your visit. Your feedback has been shared with the concerned teams to ensure necessary improvements are made. We truly value your input and hope you will give us another opportunity to serve you better in the future. Warm regards, Team Sherlock

    4.0

    great place to stay

    gaurav b.couple

    Property in hills gives a great experience. Staff was polite and customer centric. Food was good. Only thing that was required to be updated is linen in rooms which seemed a bit old

    Travel Month: Mar 2025

    Room: Deluxe Garden Room

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    5.0

    excellent stay

    abhijit g.loyalty-iconfamily

    I had an outstanding stay at this hotel! The location was perfect, offering easy access to nearby attractions while still being peaceful and scenic. The cleanliness was impeccable, with every corner spotless and well-maintained. The hospitality truly stood out—staff members were warm, attentive, and made me feel completely at home. The highlight, however, was the food! Every meal was a delight, with a wide variety of dishes prepared to perfection. Definitely a stay worth every penny! Highly recommended for a memorable experience.

    Travel Month: Jan 2025

    Room: Deluxe Mountain room

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    Sherlock Homes has replied on Sun Feb 09 08:52:46 IST 2025

    Dear Guest, Thank you for your outstanding review! We are delighted to hear that you had a perfect stay at Sherlock and enjoyed the peaceful location, impeccable cleanliness, and warm hospitality. Our team strives to create a home-like experience for our guests, and your kind words mean a lot to us. It’s wonderful to know that our food was a highlight of your stay! We take great pride in offering a delightful dining experience, and your appreciation motivates us to keep doing our best. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay! Best regards, Team Sherlock.

    5.0

    Excellent Stay

    basab m.couple

    Hotel sherlock in ooty is an amazing hotel. I chose the mountain view room which is extraordinary. The glasshouse outside the room & the balcony is the beauty of the room. The room and the attached bathroom are clean and the staff are very helpful. Food is so so, not up to our expectations. The garden is meticulously maintained and is very rich with different flowers. As a whole we enjoyed our 2 night stay with a thought of coming back again in near future.

    Travel Month: Nov 2024

    Room: Deluxe Mountain room

    Sherlock Homes has replied on Mon Dec 02 08:45:45 IST 2024

    Dear Guest, Thank you for sharing your wonderful experience at Hotel Sherlock! We’re so glad to hear that you enjoyed the mountain view room, the beautiful glasshouse, and the balcony – they truly add to the charm of the room. It’s also great to know that the room and bathroom were clean and that our staff was helpful. We appreciate your feedback about the food and will certainly work on improving it to meet your expectations. We're also thrilled you enjoyed the meticulously maintained garden. We look forward to welcoming you back in the near future for another memorable stay! Sincerely, Team Sherlock

    5.0

    Pet friendly resort

    deepak k.loyalty-iconfamily

    The resort is pleasant and comfortable with a beautiful garden. Its also pet friendly and our dog, absolutely loved the place. The food was very good and the service exceptional

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Garden Room

    4.0

    Excellent vintage stay option / but rooms need heaters

    anaswara v.couple

    It was a cozy stay on the hills. A vintage property. The staffs are hospitable and helpful. I was provided with pain relief sprays and heat bags when requested for it. Really appreciate the staff’s help. The food was good and tasty. Coming to the rooms, the rooms in the main building is a bit small but has the best view of their amazingly well maintained garden. The mountain view villa is a newly constructed building with privacy away from the main property. These villas with a mountain view do not have a room heater considering the chilling weather in ooty. Their main cottage building has firewood place in the rooms with an additional charge. The negative part is the road to the property, it kind of gave us an off-road experience reaching to the property. I definitely suggest the property to provide the rooms with a heater considering the charges which is same as a 4 star hotel/resort.

    Travel Month: Sep 2024

    Room: Deluxe Mountain room

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    Sherlock Homes has replied on Mon Sep 16 08:16:48 IST 2024

    Dear Guest, Thank you for sharing your detailed review with us! We’re glad to hear you had a cozy stay and enjoyed the vintage charm of our property. It’s wonderful to know our staff could assist you with pain relief sprays and heat bags when needed – your appreciation means a lot to us. We're happy you found the food tasty and enjoyed the scenic views from both the main building and the mountain view villa. We also appreciate your feedback regarding room heaters and the road to the property. Your suggestions are valuable, and we will certainly look into providing more heating options to ensure our guests' comfort during the cooler months. We hope to welcome you back for another relaxing stay soon! Sincerely, Team Sherlock

    4.0

    Good experience

    umar m.couple

    Good experience. I was on my honeymoon. Recommended for people who use wheelchair. The place is accessible for wheelchair users.

    Travel Month: Jul 2024

    Room: Deluxe Garden Room

    Sherlock Homes has replied on Fri Aug 02 21:55:10 IST 2024

    Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a good experience with us, especially during your honeymoon. We're glad you found our facilities accessible and accommodating for wheelchair users. Your recommendation means a lot to us, and we're delighted that our efforts to provide an inclusive environment were appreciated. We hope to welcome you back in the future! Sincerely, Team Sherlock

    5.0

    Excellent Stay

    gunjan s.loyalty-iconfamily

    Very good hotel with amazing view from the room, neat and clean spacious room, good food, very well maintained property.

    Travel Month: Jul 2024

    Room: Deluxe Mountain room

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    Sherlock Homes has replied on Fri Jul 12 20:55:13 IST 2024

    Dear Guest, Thank you for your kind review! We're delighted to hear that you enjoyed the amazing views, spacious and clean rooms, and our well-maintained property. It's wonderful to know that you had a positive experience with our food as well. We look forward to welcoming you back for another enjoyable stay! Sincerely, Team Sherlock

    5.0

    Baht khubsurat

    anisha s.family

    Staff was so good. Ram (one of the helper) was always there to help us out. Scenice view, yes property is bit upwards but worth it. resort charged with additional dog charges at pet-friendly hotel issue we encountered during our recent hotel booking. We specifically applied the filter for pet-friendly hotels and chose a hotel that was listed as pet-friendly. We proceeded to make the full payment for our stay. However, upon arrival at the hotel, we were informed that there are additional charges for our dog, which were not mentioned during the booking process. This came as a surprise and caused inconvenience to us as we were not prepared for these extra charges. We kindly request that you review our booking details and address this discrepancy. It is important for customers to have a clear understanding of all potential charges when making a booking, especially when specific filters, such as pet-friendly options, are applied. I

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Garden Room

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    Sherlock Homes has replied on Fri Jun 21 10:22:31 IST 2024

    Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciated the scenic views and the attentive service provided by Ram. We strive to offer a pleasant experience for all our guests. We apologize for the inconvenience you encountered regarding the additional charges for your dog. We understand how frustrating it can be to face unexpected costs, especially when specific filters, such as pet-friendly options, are applied during the booking process. We will review your booking details to ensure that all charges are clearly communicated in the future. Your feedback is valuable to us, and we will take the necessary steps to improve our booking system and ensure transparency for all potential charges. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a seamless experience next time. Sincerely Team Sherlock

    3.0

    Too much price for so little to offer

    subarna r.family

    Unfortunately, my experience at this property was far from satisfactory, and i feel compelled to share my thoughts for the benefit of future guests. The primary issue is the pricing; it is exorbitantly high for what is offered. Despite the appealing images, the reality is a stark contrast - the property is surprisingly small, which is a significant letdown. While i have to commend the staff for their pleasant demeanor, their hospitality cannot mask the lack of amenities or activities within the property. For a place that offers so little, charging more than rs per night. Moreover, the additional charge of rs 1, 000 per night for pets is absurdly high and not justifiable by any standard. Ooty is a destination replete with much better accommodation options that provide superior value for money. Based on my experience, i cannot recommend this property. There are numerous alternatives in ooty that promise a more enjoyable and fulfilling stay without such exorbitant costs. Please consider looking elsewhere to make the most of your visit to this beautiful hill station.

    Travel Month: Feb 2024

    Room: Deluxe Mountain View room

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    1.0

    Bad infra of new rooms, good staff, highly overpriced rooms

    nitin d.loyalty-iconfamily

    Highly over rated place. The place and rooms are not worth if you have to pay more than 4-5k per night for the deluxe rooms and lower for standard rooms. Infra needs a lot of work, esp. The new rooms which are not in the same compound. The floor vibrates, it has a tin/asbestos roof, doors have cracks and hot water is not available at all times. Thanks to the team of bala, kiran and sanjay who tried their best to make our experience good in this over priced and over rated place. Food is good, view is good.

    Travel Month: Jan 2024

    Room: Deluxe Mountain View room

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