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You are booking hotel for more than 30 days
Kandal, Ooty | 2.7 km drive to Ooty Lake
21 Ratings, 5 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
I’m really happy and satisfied with everything! The food, location, and facilities were all perfect. Had a great stay
Room: Deluxe
Excellent Stay
Cosy but budget friendly comfy room. Good to stay for roaming around Ooty.
Room: Deluxe
Good service and staff
Good atmosphere, best rooms, very cleaned , friendly staff, well responded to all queries and overall good
Room: Deluxe
Poor Stay
Service and room is worst and the cost of roo. Is also very high
Room: Deluxe
Serenity Suites has replied on Wed Sep 03 15:39:33 IST 2025
Dear Guest, We apologize for your poor experience at our hotel. The situation you described is unacceptable, and we are disappointed to hear that our service and rooms did not meet your expectations. We would like to learn more about your stay so we can address the specific issues you encountered. This is the seasonal rates of Nilgris .Please contact us directly at your convenience. We are committed to resolving this and regaining your trust. waiting to host you again at our property . Thanks & Regards Team Serenity
Terrible Stay
Very misleading photos vs realtime experience. The entire hotel is very small in size, no response from reception,no good view to have leisure, no food provision not even basic one's like Hot tea/coffee. Too expensive hotel room considering all these points waste of money and experience. Despite calling again and again no person on reception to revert on calls and help.
Room: Deluxe
Sylks Road
Fern Hill
In Coonoor
Central Ooty
In Coonoor
Padinjarathara
Vythiri
Vythiri
Mel Kamanahalli
Devala
Pinangode
Jakkalli (N. Begur)
Jakkalli (N. Begur)
Bandipur National Park
Coimbatore
Elk Hill
Fern Hill
Central Ooty
Nanjanad
Ooty
Kandal
Manjoor Road
Pudumund
Bombay Kist
Fern Hill
