The property offers a unique houseboat experience, but many guests found it disappointing. Issues include poor maintenance, lack of hygiene, and subpar location near Jhelum River instead of Dal Lake. Some praised the helpful staff and home-cooked food, noting it’s economical with basic facilities. However, several guests reported cleanliness and safety concerns, as well as inadequate heating during cold weather. Overall, opinions are mixed, with service being a slight positive amidst various complaints.