Review Of Say Rooms Trip Manager Guest House

Say Rooms Trip Manager Guest House has replied on Wed Oct 08 20:15:45 IST 2025

We are truly sorry to hear about the inconvenience you faced during check-in and the delay in room allotment. This is certainly not the kind of experience we want our guests to have. Please accept our sincere apologies for the miscommunication and the issue with drinking water. We have taken this matter seriously and have reinforced proper check-in procedures and guest service standards with the property caretaker to ensure such incidents are not repeated. We deeply value your feedback, as it helps us identify areas for improvement. We hope you will consider giving us another opportunity to serve you better and restore your faith in our hospitality.

Say Rooms Trip Manager Guest House has replied on Wed Oct 08 20:20:35 IST 2025

Dear Mr. Bhattacharya, We sincerely regret the inconvenience you faced during your stay and truly apologize for the issues you experienced with room cleanliness and the AC. This is not the level of comfort and service we wish to provide to our valued guests. Please be assured that your feedback has been taken very seriously. We have already addressed these concerns with our housekeeping and maintenance teams to ensure such lapses do not happen again. We deeply value your input as it helps us improve, and we hope you might consider giving us another opportunity to serve you with the quality and comfort that SAY Trip Hospitality is known for.