asked the receptionist to change my room as the adjacent rooms to mine were booked by a couple of completely disturbed families. the families kept shouting, fighting and arguing the entire night. their children were equally annoying. kept shouting and knocking our door again and again. my partner got terrified for a while as we had also heard some of these members threatening to kill each other in the night. i've never had this pathetic experience ever in my life of a hotel stay. our demand was simply rejected by saying that the family will be quiet and asleep in a while! i mean wow!! in addition, the mattresses were absolutely third class! we couldn't sleep the entire night!! there was no food availablity in the hotel, neither they could arrange it from somewhere. we reached the hotel absolutely wet from head to toe due to heavy rainfall on the way. the bathroom was quite spacious. a bucket, a mug, the mug broken, no water in the taps, absolute rubbish!! 🙏🏻