But only breakfast is good, the persons at restaurant are excellent. Thr room is having too much dust, no cleaning of beds, bath rooms, no proper tea, the pouches of sugar & milk are having moisture. I demanded the complaint book but not provided to me. No proper attention was given at reception counter, the behavior of the staff at reception counter is not good & helpful. On next morning after twice saying, they get the room cleaned. These things are written on the back of my form filled at the reception counter & also told the general manager verbally.
Park Boulevard Hotel & Resort has replied on Mon Oct 02 13:10:02 IST 2023
Dear Mr. Gupta,
Greetings from Park Boulevard Hotel & Resort, New Delhi!
We sincerely apologize for the inconvenience caused to you during your stay. We are reviewing the matter within the management and have strongly taken up the issue with the concerned colleagues. Once again, we deeply apologize for the inconvenience caused and look forward to welcoming you to Park Boulevard Hotel & Resort, New Delhi and delighting you with our hospitality and servicing you back and assure you of the very best in service and hospitality.
With Warm Regards,
S. Anand
Asst. Manager- Front Office
Park Boulevard Hotel & Resort,
Chhatarpur, New Delhi