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You are booking hotel for more than 30 days

Vintage French-style Mansion Near Seaside Promenade

Review Of Palais De Mahe - A CGH Earth Experience0123401234

White Town, Pondicherry | 4 minutes walk to Promenade Beach

    User Rating & Reviews

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    4.7
    Excellent

    240 Ratings

    excellent
    76%
    very good
    18%
    average
    4%
    poor
    1%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 3
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.5
    • Facilities4.8
    • Food4.2
    • Room4.8
    • Cleanliness4.8
    • Value For Money4.4
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    This charming property in the French quarters boasts warm hospitality and beautifully renovated colonial architecture, blending old-world charm with modern comforts. Guests rave about the spacious, clean rooms and the exceptional location, making it easy to explore local attractions on foot. The property features a pool and a rooftop restaurant, ideal for enjoying delicious meals. Personal touches from the attentive staff, including special arrangements for occasions, elevate the stay experience, solidifying its reputation as a must-visit in Pondicherry.

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    Positive first
    5.0

    Excellent Stay

    prisila v.family with 1 kid

    We had a wonderful stay at palais de mahe Puducherry.. The best part was the staff.. extremely hospitable and helpful.. Everything was provided with minimum time.. Going to recommend this to everyone

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Palais Chambre Deluxe

    3.0

    Not value for Mone

    rathna a.couple

    The property is at a prime location and staffs were very friendly But this property should not be taking guest when construction work is going during the day, also the rooms and bathrooms were smaller than expected ... I don't find value for 23k for this property ... Not value for money

    Travel Month: Sep 2025

    Room: Mahe Chambre

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    5.0

    Excellent Stay

    bharathi d.

    Enjoyed our stay at Palais de Mahe. Location which is very close to the beach is great. We could see the sunrise on the beach from our floor. Room size is big and comfortable. Excellent ambience, great food and above par service by the front desk and restaurant staff. Very peaceful and relaxing place.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Palais Chambre Deluxe

    Palais De Mahe - A CGH Earth Experience has replied on Wed Sep 17 14:35:02 IST 2025

    Namaskaram Bharathi, Thank you for your kind words and for choosing Palais de Mahe for your stay. We are delighted to hear that you enjoyed our convenient location near the beach and the serene sunrise views from your room. It's wonderful to know that you found the room spacious and comfortable, and I'm pleased that our ambience, food quality, and staff service met your expectations. Creating a peaceful and relaxing environment for our guests is our ultimate goal, and your recognition means a lot to us. We truly appreciate your 5-star rating and are thrilled that you had such a positive experience. Your feedback motivates us to continue maintaining high standards and providing excellent service to all our guests. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Excellent Stay

    ketan d.family with 1 kid

    Super experience and a comfortable stay at Palais De Mahe. The staff is so welcoming right from the day you come till you leave, they give you the best experience in terms of hospitality, local cuisine, places to visit and also some hidden gems to visit.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Palais Chambre Deluxe

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    5.0

    Excellent Stay

    saranya s.family

    Great Stay with excellent hospitality. Near the promenade beach was an added advantage.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Mahe Chambre

    Palais De Mahe - A CGH Earth Experience has replied on Mon Jul 07 11:20:43 IST 2025

    Namaskaram Saranya, Thank you for your kind words and for the glowing 5-star review! We're delighted to hear that you enjoyed your stay with us and appreciated our excellent hospitality. It's great to know that our location near the promenade beach added to your experience. At Palais De Mahe, we strive to create memorable experiences for all our guests, and your feedback encourages us to keep doing our best. We are thrilled that you had such a positive experience, and it would be our pleasure to welcome you back for another unforgettable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Excellent Stay

    sanjeev s.couple

    ⭐️⭐️⭐️⭐️⭐️ Absolutely Impressive! I had a truly exceptional experience. Everything from the quality to the service exceeded my expectations. It’s rare these days to come across something that not only delivers on its promises but also goes the extra mile. The attention to detail, professionalism, and genuine care shown throughout really stood out. I would highly recommend this to anyone looking for reliability and value. A five-star experience all the way!

    Travel Month: Jun 2025

    Room: Mahe Chambre

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    Palais De Mahe - A CGH Earth Experience

    Namaskaram Sanjeev, Thank you for sharing your wonderful experience at our hotel. We are thrilled to hear that every aspect of your stay exceeded your expectations. Your kind words about our attention to detail, professionalism, and genuine care mean a lot to our entire team. We strive to go the extra mile to ensure our guests enjoy a truly memorable stay, and it is incredibly rewarding to know we succeeded in providing you with a five-star experience. Your recommendation is greatly appreciated, and we are delighted to have gained your trust in delivering reliability and value. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Wonderful Stay it was

    pratiksha m.family with 2 kids

    Everything was top notch ...loved every bit of our stay there.Food could have been better for the vegetarians.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Palais Chambre Deluxe

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    Palais De Mahe - A CGH Earth Experience has replied on Mon Jul 07 11:21:17 IST 2025

    Namaskaram Pratiksha, Thank you for your wonderful review and for awarding us a perfect 5-star rating. I'm delighted to hear that you loved every bit of your stay with us at Palace De Mahe. It is heartwarming to know we were able to provide a top-notch experience during your visit. I appreciate your feedback regarding the vegetarian food options. It is important to us that we cater to the diverse tastes and preferences of our guests. Please rest assured, we are actively looking into enhancing our vegetarian menu to ensure all our guests have a delightful dining experience. We look forward to the pleasure of welcoming you back soon for another memorable stay, where we hope to exceed your expectations even further. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Excellent Stay

    joyce s.family

    The room and bathroom was clean , the staff were very courteous and helpful. We had our bus in the evening but after checkout we were given a room to freshen up before the bus as there was a last minute cancellation which was very kind of them. The property is in the French colony very close to cafés , local eateries and rock beach.The only thing that could be improved is the breakfast spread , it was a set menu and one could order but it was almost the same menu on both the days we stayed .

    Travel Month: Jun 2025

    Room: Palais Chambre Deluxe

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    Palais De Mahe - A CGH Earth Experience

    Namaskaram Joyce Sheryl, Thank you for sharing your glowing review and choosing Palace De Mahe for your stay. I'm delighted to hear that you found our rooms and bathrooms clean, and our staff courteous and helpful. It brings us joy to accommodate our guests’ needs, and I'm pleased we could offer a room for you to freshen up before your bus journey. Our location in the French colony indeed offers a charming experience with its proximity to cafés, eateries, and the rock beach. Your feedback on our breakfast menu is greatly appreciated, and I assure you, we're continuously working to enhance our offerings for a more varied experience. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Excellent

    satbirpal s.family with 1 kid

    Excellent stay. Mr shyam and Mr jagdish was very helpful. . Property is located near rock beach. ...

    Travel Month: May 2025 (3-Night Stay)

    Room: Palais Chambre Deluxe

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    5.0

    Nice stay near rock beach

    shrey.couple

    It was a good experience to stay here, rooms were spacious , nice balcony , good roof top restaurant. Food quality was good but for North Indians u have very limited options to eat otherwise stay was cool and wonderful. Most importantly it’s near rock beach u can go by walk any time .

    Travel Month: May 2025 (3-Night Stay)

    Room: Palais Chambre Deluxe

    Palais De Mahe - A CGH Earth Experience has replied on Tue Jun 03 21:36:00 IST 2025

    Namaskaram Shrey, Thank you for taking the time to share your wonderful experience at our hotel. We're delighted to hear that you enjoyed our spacious rooms, the charming balcony, and the rooftop restaurant. It's great to know that you found the food to be of good quality and that our location near Rock Beach added to your experience. We appreciate your feedback regarding the dining options for North Indian cuisine, and please know we are continuously working to expand our menu offerings to cater to diverse preferences. We are thrilled that your stay was cool and wonderful, and your 5-star rating is a testament to our team's dedication to providing exceptional service. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    2.0

    Poor Stay

    vidhya s.family

    I had a very unsatisfactory experience with CGH Pondy. There was very major construction work that was on, concrete pouring that was happening within 50 mts of our room and right next to the pool and there was enormous noise right thru my stay. Could not stay in the room at all and the whole idea of a relaxed holiday weekend, was lost. The pool was unusable. I have always loved CGH ever since they started coconut lagoon and stayed in many of their resorts and so was very disappointed that such an ethical qualitative brand should keep the resort open when such major civil work is happening. Very very disappointed and my weekend getaway was totally ruined. Makemy trip should have a system to ensure that such major civil work etc are reported and customers aren’t at the receiving end of the stick. Profiting and occupancy should not be at the cost of customer suffering. Regards, Vidhya Shankar

    Travel Month: May 2025

    Room: Palais Chambre Deluxe|Mahe Chambre

    Palais De Mahe - A CGH Earth Experience has replied on Wed Sep 17 14:36:18 IST 2025

    Namaskaram Vidhya Shankar, Thank you for sharing your feedback, and I sincerely apologize for the inconvenience you experienced during your stay with us. It is truly disappointing to learn that the construction work disrupted your holiday, and I understand how important a peaceful environment is for relaxation. We strive to provide exceptional experiences for our guests, and it's regrettable that we fell short during your visit. Please rest assured that your comments have been taken seriously, and we are addressing the issue to ensure it does not recur in the future. We value your loyalty to CGH Earth and would love the opportunity to restore your faith in us. Our team is committed to making necessary improvements and ensuring our guests enjoy a serene and enjoyable stay. I sincerely hope you will consider visiting us again, so we can provide you with the true CGH Earth experience you have come to love. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Excellent service. Complete value for money

    princy g.family

    Very good experience at Palais de Mahe. The staff were very responsive and made every guest feel special. The room was beautiful. Breakfast too was great. All in all, we were left thoroughly impressed by the whole experience

    Travel Month: May 2025 (3-Night Stay)

    Room: Palais Chambre Deluxe

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    Palais De Mahe - A CGH Earth Experience has replied on Tue Jun 03 21:36:58 IST 2025

    Namaskaram Princy George, Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you had a very good experience at Palais de Mahe. It's delightful to know that our team made you feel special and that you enjoyed the beauty of your room as well as our breakfast offerings. We aim to create memorable stays for all our guests, and your kind words are a testament to the dedication of our staff. Your 5-star rating is truly appreciated and will inspire us to continue providing exceptional service. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Excellent stay and great location.

    usha j.family with 1 kid

    The property itself is very nice and located in a very convenient location! The staff is very nice and accommodating. The rooms are spacious and the food was very good, even though vegetarian options were limited.. it was still quite good.

    Travel Month: May 2025 (3-Night Stay)

    Room: Palais Chambre Deluxe

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    Palais De Mahe - A CGH Earth Experience has replied on Tue Jun 03 21:37:28 IST 2025

    Namaskaram Usha J, Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you enjoyed our property's location, spacious rooms, and the warm hospitality extended by our staff. Your positive remarks motivate us to continue providing exceptional service. We truly appreciate your feedback regarding the vegetarian options, and rest assured, we are working to enhance our menu to offer more variety and cater to diverse preferences. Your insights are invaluable to us, and we are committed to making each guest's experience better. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    The amazing stay in a french mansion

    arijit c.couple

    The rooms decor , ambiance everything was really good and unique experience of staying in a french mansion. The in house retaurant la pelazies was also really good along with the made to order style breakfast

    Travel Month: May 2025 (3-Night Stay)

    Room: Palais Chambre Deluxe

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    Palais De Mahe - A CGH Earth Experience

    Namaskaram Arijit, Thank you for your kind words and for choosing to stay with us at Palais De Mahe. I am delighted to hear that you enjoyed the unique ambiance and décor of our rooms, capturing the essence of a French mansion. It is wonderful to know that our in-house restaurant, Les Alizes, met your expectations, and you appreciated the made-to-order breakfast. We strive to provide our guests with exceptional experiences, and your feedback is truly encouraging for our team. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Close to beach, great food, clean poo

    guru p.family with 1 kid

    Close to beach, great food, French ambience, neat and clean pool, friendly staff except one person at Cafeteria. Cafeteria set menu is a down side as the staff there half of the time forgot what we ordered. particularly one staff tall and with spectacle was not friendly and was quite rude when we ordered for food for take away

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Mahe Chambre|Palais Chambre Deluxe

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    Palais De Mahe - A CGH Earth Experience has replied on Wed Sep 17 14:37:04 IST 2025

    Namaskaram Guru Prasad, Thank you for your kind words and for rating us 5 stars. We're delighted to hear you enjoyed our location, cuisine, ambiance, and staff. However, I am truly sorry to learn about your experience at the cafe. We aim for exceptional service, and it seems we fell short this time. Please rest assured that I will address this with the team to ensure improvements. Your feedback is invaluable and helps us in our quest for excellence. We hope to have the pleasure of welcoming you back soon, where you can enjoy a flawless experience throughout. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Excellent Stay

    gurnish c.couple

    From the time we entered the hotel till check out we were taken care by the staff excellently. very friendly staff. The rooms were clean and good. The hotel made in the French colonial style is beautiful. The location is also very good. Most attractions in white town are walking distance from the hotel. The food in the hotel is very good and also lots of good restaurants within 2 to 10 min walk. Highly recommend this place

    Travel Month: Apr 2025

    Room: Mahe Chambre

    Palais De Mahe - A CGH Earth Experience has replied on Mon Apr 28 19:07:11 IST 2025

    Namaskaram Gurnish Chhabra, Thank you for sharing your delightful review of our hotel. We are thrilled to hear that our team provided you with excellent service throughout your stay. It's wonderful to know you appreciated the cleanliness and charm of our rooms, along with our French colonial architecture. We take pride in our prime location and we are glad it added to your convenience, allowing you to explore the attractions in White Town with ease. Your kind words about our food are greatly appreciated, and we’re happy to hear you enjoyed the local dining options as well. Your high recommendation means the world to us, and we're grateful for the 5-star rating. We look forward to welcoming you back for another memorable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    I will come back for sure.

    olivier c.loyalty-iconfamily

    Great rooms great service and great food. The location is ideal near by the sea a and the lovely places to shop.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Palais Chambre Deluxe with Private Terrace

    Palais De Mahe - A CGH Earth Experience has replied on Tue Oct 29 08:39:22 IST 2024

    Namaskaram Mr.Olivier, Thank you so much for your kind words and for sharing such a wonderful review of your stay with us at Palais De Mahe. We are thrilled to hear that you enjoyed our rooms, service, and food. Our team works hard to ensure that every guest has a memorable experience, and it's rewarding to know that our location by the sea and near charming shops contributed to your delightful stay. We eagerly await the opportunity to welcome you back for another exceptional visit. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Authentic french stay at the beach

    ashish k.loyalty-iconfamily

    A stay in authentic colonial style property in french quarters. It's more than 130 years property which is renovated and retains its charm. All amenities like ac, pool. Wifi and parking are available. There is good food and fully stocked bar. They made my son's birthday memorable.

    Travel Month: Oct 2024

    Room: Mahe Chambre

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    Palais De Mahe - A CGH Earth Experience has replied on Tue Oct 29 08:40:28 IST 2024

    Namaskaram Mr. Ashish Kumar, Thank you so much for sharing your delightful experience at Palais De Mahe. We are thrilled to hear that you enjoyed your stay in our authentic colonial-style property which is only 14 years old, built entirely from the scratch. It's wonderful to know that our team could make your son's birthday a memorable occasion. Your words of appreciation mean a lot to us, and we are grateful for the perfect 5-star rating. We look forward to welcoming you and your family back again soon for another unforgettable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    5.0

    Excellent Stay

    shaiju c.loyalty-icon

    Ambience was good, food at restaurant good and staff very cordial

    Travel Month: Oct 2024

    Room: Palais Chambre Deluxe

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    Palais De Mahe - A CGH Earth Experience has replied on Tue Oct 29 08:41:33 IST 2024

    Namaskaram Mr.Shaiju, Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed the ambience and found our restaurant's food to your liking. Our team takes great pride in offering a cordial and welcoming atmosphere, and it's truly rewarding to know that you appreciated their efforts. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

    4.0

    This property is a perfect combination

    vartika s.family

    It’s a beautiful property, the hospitality was very good. The location is just perfect. The pool is the cherry on the cake.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Mahe Chambre

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    Palais De Mahe - A CGH Earth Experience has replied on Mon Nov 04 15:54:27 IST 2024

    Dear Guest, Thank you so much for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed your stay at our beautiful property and appreciated our hospitality. It's wonderful to know that our perfect location and the pool added to your experience, making it a memorable one. We are grateful for your feedback and hope to welcome you back soon for yet another fantastic stay. Warm Regards, Dinu Ramakrishnan, GM Palais De Mahe - CGH Earth

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