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You are booking hotel for more than 30 days
Aluva, Cochin | 18.6 km from city centre
19 Ratings, 6 Reviews
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Poor Stay
property has not available room service. also this is located outside from the market so you have to make Zomato or swiggy order for food there is no available restaurant and room size are also small as compared to picture they shown
Room: DELUXE DOUBLE ROOM|EXECUTIVE TRIPLE ROOM
Neom's golden gate
Dear Guest, Thank you for sharing your feedback. However, we would like to clarify a few important points for the benefit of future guests: You had booked one Deluxe Room and one Executive Room, but upon arrival, you began demanding a Suite Room (which is entirely different in category and price) and insisted that you had booked "interconnected rooms" — a claim not supported by your booking confirmation on MakeMyTrip. Regarding the size of the room, all dimensions and photos displayed on the MMT platform are accurate and regularly updated. Expecting a Suite for 5 persons at a Deluxe/Executive price point is not just impractical but unfair to our service and pricing standards. As for food availability: while we do not operate an in-house restaurant, we clearly inform guests that food arrangements are available upon request, and we also provide a clean dining area. Apps like Zomato and Swiggy are operational here for additional convenience. We hope future travelers will read all details clearly while booking and treat hospitality staff with mutual respect. Warm regards, Guest Relations Team Neom's Golden Gate, Aluva
Good stay, decent staff
Stay was good, location was bit far from highway. Rooms were ok, properly maintained. They dont have a restaurant.
Room: DELUXE DOUBLE ROOM
Comfortable and safe stay
Stay was good and safe for couple.
Room: DELUXE DOUBLE ROOM
Neom's golden gate has replied on Tue Dec 31 00:58:09 IST 2024
Thank you for your kind review and for sharing your experience with us. We are delighted to hear that you found your stay comfortable and safe. It was our pleasure to host you, and we hope to welcome you back again soon. Best regards, Team Neom's Golden Gate
Excellent Stay
Nice, clean rooms
Room: EXECUTIVE TRIPLE ROOM
Neom's golden gate has replied on Tue Dec 31 00:59:35 IST 2024
Dear Sir, Thank you for your wonderful feedback! We're delighted to know that you enjoyed your stay and appreciated our clean rooms. We strive to provide the best experience for our guests, and your kind words mean a lot to us. Looking forward to welcoming you again! Best regards, Team Neom's Golden Gate
Not satisfied
It's not like a home stay. Just lodge. Very small room. There is no food service, no tea or coffee available near by. Most difficult to search the location. No transport service near by. Only one care taker. If you book a private taxi, we give double charge. Don' t prefer this property with out vehicle & children.
Room: EXECUTIVE TRIPLE ROOM
Neom's golden gate has replied on Sat Aug 03 20:48:14 IST 2024
Sir this is a hotel.food service is not included in your package
Excellent Stay
The whole stay was very nice. The rooms were neat and clean, the staffs were very kind and helpful. Overall it was an amazing experience.
Room: EXECUTIVE TRIPLE ROOM
Neom's golden gate has replied on Sat Aug 03 23:15:25 IST 2024
Thank you so much sir for your kind review😊😊😊
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