The property has faced severe complaints regarding its safety, hygiene, and overall condition. Guests highlighted concerns about the digital locks being insecure, leading to safety worries. Rat sightings and unpleasant odors contributed to a negative experience. Many rooms were described as small and poorly maintained, with issues like broken amenities and lack of basic toiletries. While some appreciated the location and service, it appears that cleanliness and food quality remained significant drawbacks.