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Review Of Park Central0123401234

Kaloor, Cochin

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    330 Ratings, 146 Reviews

    excellent
    32%
    very good
    40%
    average
    16%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 3
    • 5
    • 5
    • 4
    • 4
    • 1
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness4.0
    • Room3.8
    • Food3.8
    • Hospitality4.0
    • Value For Money3.9
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    Reviews Summary

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    This property boasts a prime location that's perfect for both business and family stays, with easy access to local attractions, metro, and public transport. Guests appreciate the spacious and clean rooms, along with hospitable and courteous staff. The ample parking space and the option for early check-in add to the convenience. While the food quality received mixed reviews, many guests found it satisfactory. Overall, it’s a well-maintained spot with good service, making it a solid choice for visitors.

    Sort by:

    Positive first
    5.0

    awesome experience

    varuna.couple

    It was too good . Nice hospitality and food . Rooms were clean and neat . Good for family stay. Nice ambiance

    Travel Month: Sep 2025

    Room: King Size Bed Room

    5.0

    Excellent Stay

    gautham.family with 1 kid

    Loved the stay and hospitality, staff will go to any moment for fulfilling customers needs. Very polite and humble. Gr8 value stay and very close to temple 10 mins walk. Lovely rooms

    Travel Month: Sep 2025 (5-Night Stay)

    Room: King Size Bed Room

    3.0

    Average Stay

    aaditya r.solo

    Everything about the stay was good except for the fact that the hotel won’t provide you more than 500 mL of drinking water a day. If a doctor like me doesn’t point this out, nobody else will. The least they could have done is given me normal water (instead of bottled mineral water)

    Travel Month: Sep 2025

    Room: King Size Bed Room

    5.0

    nice and decent stay

    vijay b.family with 1 kid

    Room was nice and clean. Room service was prompt though charged each time for using it. Breakfast was simple but delicious.

    Travel Month: Sep 2025

    Room: Deluxe Twin AC

    5.0

    Excellent Stay

    mohamed a.family with 1 kid

    had a 2 night stay in this hotel. it was a pleasant stay over here. starting from check in in the late night was also made easy. food was also good I totally enjoyed the stay over here

    Travel Month: Sep 2025

    Room: Deluxe Twin AC

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    adarsh m.

    Good rooms., affordable stay..

    Travel Month: Aug 2025

    Room: Deluxe Twin AC

    1.0

    Terrible Stay

    binooplal i.

    Bad quality of water. Brown color water. AC not working. Bad smell in room.

    Travel Month: Aug 2025

    Room: Deluxe Twin AC

    2.0

    Poor Stay

    mirshaj m.

    Service is good. That said, the room facilities were awful especially the bathroom which appears to be out of maintenance for decades. Outdated electrical systems and poor lighting. Breakfast provided was very basic however the quality was ok.

    Travel Month: Jul 2025

    Room: Deluxe Twin AC

    5.0

    Excellent Stay

    johnson p.

    Park Central Hotel is centrally located with huge parking area in front of the property. Staff is very helpful. Rooms are well maintained. Good food.

    Travel Month: Jul 2025

    Room: King Size Bed Room

    3.0

    Average Stay

    sahad a.

    The property is located in Kaloor, a prime location in Cochin. The breakfast is also good. However, the room is not very clean and needs renovation as soon as possible.

    Travel Month: May 2025

    Room: Deluxe Twin AC

    Park Central has replied on Mon May 26 18:49:47 IST 2025

    Thank you for your review. We're happy you enjoyed our prime location and breakfast. We sincerely apologize for the room cleanliness and will address this promptly to ensure a better experience next time.

    5.0

    Excellent Stay

    couple

    Excellent stay , staffs are good, rooms are very clean,food was nice , will prefer next stay here

    Travel Month: Dec 2024

    Room: King Size Bed Room

    Park Central has replied on Mon May 26 18:50:09 IST 2025

    Thank you for the wonderful feedback! We're glad you enjoyed your stay and look forward to welcoming you back soon.

    4.0

    nice stay

    kamal r.solo

    amazing hotel as always great staff comfortable stay and overall a pleasant experience. the room service team also was efficient and overall 10/10

    Travel Month: Apr 2025

    Room: Deluxe Twin AC

    Park Central has replied on Mon May 26 18:50:57 IST 2025

    Thank you for the fantastic review! We're thrilled you had a comfortable stay and enjoyed our staff's warm hospitality. Looking forward to welcoming you back soon!

    4.0

    Good Stay

    jomin c.family with 2 kids

    location and service are good .. it's comfortable for the family , The food quality is average.. staff are behaving very friendly

    Travel Month: Mar 2025

    Room: Deluxe Twin AC

    Park Central has replied on Mon May 26 18:51:26 IST 2025

    Thank you for your feedback! We're glad you found our location and staff friendly, and that your family had a comfortable stay. We’ll definitely work on improving our food quality for your next visit!

    4.0

    Comfortable stay!

    shamim a.business

    It was a comfortable stay at Park Central Hotel. This location is suitable for all the official travellers.

    Travel Month: Feb 2025

    Room: Deluxe Twin AC with Breakfast|Classic

    Park Central has replied on Wed Mar 19 09:18:15 IST 2025

    Thank you for your kind words. We’re glad you had a comfortable stay at Park Central Hotel. It's great to know our location was convenient for your official travel needs. Hope to see you again!

    5.0

    Satisfied stay

    sayee j.business

    Courteous smiling staff, Clean and neat premises with ample open car parking space. An hour's early chk in without any fuss impressed me ( depends on availability of room though) Nice room with all basic facilities and amenities as informed.... Clean room and rest room....Location : peaceful surrounding, accessible to metro and local bus stand in few minutes walk! I feel it surely is value for money!! Overall satisfied stay!! Was not able to taste their food so not able to comment on it!

    Travel Month: Feb 2025

    Room: Deluxe Twin AC

    Park Central

    Thank you for your kind review! We're glad you enjoyed the clean rooms, courteous staff, early check-in, and peaceful location. We look forward to hosting you again—do try our food next time!

    2.0

    Creepy crawlies for company a

    ramachandran g.loyalty-iconsolo

    Located in a serene area. Room was ok. The food at breakfast was tolerable but the buffet table top was crawling with tiny cockroaches. The person just swept it off the top with a napkin. This happened on all three days with the explanation that they had sprayed insecticide the previous night. Not sure why precautions were taken for storage of food items. The rooms were not replenished with toiletries or water and coffee/tea. Had to wait for 30 mins late in the night for getting the same and it happened on both days. Was told that the reception should be informed every morning, while leaving to replenish the same. After complaining on day 2, was called up in the middle of conference to explain my problem. A first experience of this kind in a private chain hotel. Even State run tourism hotels were better. Already shared

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Deluxe Twin AC

    Park Central has replied on Wed Mar 19 09:20:18 IST 2025

    Thank you for your detailed feedback. We regret the inconvenience caused and sincerely apologize. Your concerns are noted, and we’ll take immediate steps to improve cleanliness and service standards.

    4.0

    Hotel & Food Expe

    renjini p.family with 1 kid

    We reached their at 2:15 there was certain heavy voice in room due to work.so that we left room at 3 pm and return at 6.30pm. while giving a room the staff must be little more responsible and should taken care of the customer who is coming from far... we would like to point out good thing that the restaurant service and restaurant staff services were excellent..Quality and taste was amazing..We have taken Lunch Buffet dinner and complimentary breakfast from the restaurant and we will give 10/10

    Travel Month: Feb 2025

    Room: Deluxe Twin AC

    • user photos
    • user photos

    Park Central has replied on Wed Mar 19 09:21:13 IST 2025

    Thank you for your valuable feedback. We regret the disturbance during check-in and will ensure better care in future. Delighted to know you loved our restaurant service and food.

    3.0

    Average Stay

    balajidharan m.

    Room had a horde of mosquitoes. Not sanitized properly. Mosquito repellant provided after repeat request. Breakfast was average with no item being fresh even by buffet standards. Room was spacious but toiletries were adequately placed.

    Travel Month: Feb 2025

    Room: King Size Bed Room

    Park Central has replied on Wed Mar 19 09:39:07 IST 2025

    Thank you for your feedback. We regret the inconvenience caused by mosquitoes and breakfast quality. Your concerns are noted, and we’ll take necessary steps to improve hygiene and guest experience pro

    5.0

    Excellent Stay

    dasari n.loyalty-icon

    Super

    Travel Month: Jan 2025

    Room: King Size Bed Room

    Park Central

    Thank you! 😊 We're glad you had a great experience. Looking forward to welcoming you back at Park Central Hotel, Kaloor!

    4.0

    Value for money

    akshit t.family

    Good stay overral, no problems faced. The staff was friendly, food was decent and they even allowed early check in at a cost.

    Travel Month: Jan 2025

    Room: Deluxe Twin AC

    Park Central has replied on Wed Mar 19 09:42:57 IST 2025

    Thank you for your kind feedback! We're glad you had a pleasant stay, enjoyed the food, and found our staff friendly. Happy to know the early check-in added comfort to your visit.

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