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Review Of Monsoon Empress

Palarivattom, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    350 Ratings, 179 Reviews

    excellent
    55%
    very good
    28%
    average
    11%
    poor
    2%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 1
    • 5
    • 3
    • 3
    • 4
    • 4
    • 4
    • 3

    Rating Categories

    • Hospitality4.5
    • Facilities4.0
    • Food4.3
    • Room4.5
    • Cleanliness4.6
    • Value For Money4.0
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    Review Summary

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    Monsoon Empress offers a central location and clean, spacious rooms, making it a convenient choice. Guests appreciate the courteous staff and the tasty breakfast variety, especially the South Indian options. The property is well-maintained, with good amenities and a welcoming atmosphere. While some feedback suggests improvements in food variety and staff training, overall, many enjoyed their comfortable stays.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    harish v.business

    Room was good. But the management rules & regulations is horrible. They don’t allow outside food & guest not allowed after 10pm. If guest in our come send back by 10. For everything they have rules. But biggest comedy is they don’t have complaint book in the hotel. Simply say they r not customer friendly. I never faced these kind of behaviour’s in 4* category hotels.

    Travel Month: Nov 2025

    Room: Monsoon Premium (Twin Bed)

    3.0

    Average Stay

    muhammed t.

    Food is average Gym utility very poor and 2and 3 no of equipment becz of the 5start fecility hotel think

    Travel Month: Oct 2025

    Room: Monsoon Premium (King Bed)

    3.0

    Food is priced High for room service and but taste was not great

    joby j.business

    Rooms are neat and clean, breakfast spread also good, room service food rates are exorbitantly High,

    Travel Month: Oct 2025

    Room: Monsoon Premium (King Bed)

    4.0

    Perfect stay

    aravind b.family

    Had a perfect stay at Monsoon Empress. Accommodated my request of late checkin and late checkout. Facilities are superb.

    Travel Month: Oct 2025

    Room: Monsoon Premium (King Bed)

    5.0

    Excellent Stay

    pravin k.

    The property is hygiene all places, regards morning breakfast no complaints and the location is on the main NH is favourable to move on on local visits.

    Travel Month: Sep 2025

    Room: Monsoon Premium (Twin Bed)

    5.0

    Excellent Stay

    rajendra s.business

    My stay in monsoon empress Hotel was pretty good. I liked the location very much since It is quite accessible to the city. Room was very clean & comfortable - there were all required amenities in the room. Room service was very efficient. Breakfast spread was quite good & food overall was quite tasty. I would certainly like to stay in this hotel when I visit next Kochi.

    Travel Month: Sep 2025

    Room: Monsoon Premium (Twin Bed)

    1.0

    Terrible Stay

    jobsy a.family with 2 kids

    Very poor staff approach and service am not recommending this hotel worst hotel experience in my life

    Travel Month: Sep 2025

    Room: Monsoon Premium (King Bed)

    1.0

    Terrible Stay

    anwar a.family with 2 kids

    Staff behaviour was not satisfactory .. Will noy recommend this hotel to anybody Better book holiday inn or jvk park for the same price

    Travel Month: Sep 2025

    Room: Monsoon Premium (King Bed)

    3.0

    Average Stay

    chidambaram.business

    The room AC was fluctuating, when it was raining outside it was quite chill...when it started shining...the AC dipped quite badly that I was sweating early morninginspite of the AC fan being being high and the temperature was at 15degree. To my knowledge if other rooms are occupied in that floor the AC reduces and if it is not occupied then the AC is better..

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Monsoon Premium (King Bed)

    5.0

    Great Place to stay

    abhay g.business

    Great Place to Stay, Humble Staff, Neat and Clean Rooms, Good food but limited Veg Options in desert.

    Travel Month: Jun 2025

    Room: Monsoon Premium (King Bed)

    1.0

    Not recommended

    jibin m.business

    Very poor customer service customers they are treating very much disappointing

    Travel Month: Jun 2025

    Room: Monsoon Premium (King Bed)

    5.0

    Excellent Stay

    irshad k.

    location is good. food average. morning breakfast is very low perfume, items is less , ambience is poor.

    Travel Month: Jun 2025

    Room: Monsoon Premium (Twin Bed)

    5.0

    Top Class

    pratap m.business

    One of the best hotels i stayed in 2025. very spacious and clean rooms, very courteous staff, great good

    Travel Month: Jun 2025

    Room: Monsoon Premium (Twin Bed)

    4.0

    Good Stay

    rajesh y.business

    good place, good staff, good food, awesome bar and restaurant too, awesome location, good services, comfortable room , clean ans hygienic

    Travel Month: May 2025

    Room: Monsoon Premium (King Bed)

    4.0

    Good Stay

    mr p.business

    The stay was very good. Good food , peaceful atmosphere. Good services.The location of the hotel is also good.

    Travel Month: May 2025

    Room: Monsoon Premium (King Bed)

    3.0

    Average Stay

    karthik v.solo

    The stay was good. Staffs were courteous. I booked the stay through makemytrip. You don't get the offers that makemytrip promises over there. The food and beverages 10% off was denied by the manager, stating company policies. They wouldn't even make a direct contact with you. I was declined a direct contact with the manager, stating he would come only in the afternoon.

    Travel Month: Mar 2025

    Room: Monsoon Premium (King Bed)

    3.0

    Average service for a good rated hotel

    sreelakshmi r.solo

    The staff is not well coordinated amongst them. Room cleaning service wouldn’t show up on time even after calling them. Half the staff was not aware that the stay has been extended and received calls from check out and deactivated the card.

    Travel Month: Mar 2025

    Room: Monsoon Premium (King Bed)

    • user photos
    • user photos
    5.0

    nice location , good food, staff attitude is good overol experience is good

    mohammed f.loyalty-iconfamily with 2 kids

    Nice stay at mansoon emprass kochi location was good ,staff attitude is good , room is spacious , good stay

    Travel Month: Feb 2025

    Room: Empress Suite

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average or below average for the cost

    anil k.business

    The property is an average one. Congested varanthas and smelly carpets. No tea/coffee arrangements in the room. Furniture and fixings are also average. Average good quality. Average staff and services.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Monsoon Premium (King Bed)

    5.0

    Excellent Stay

    krishnadev.

    I had a wonderful stay at monsoon empress, kochi. The room was clean and comfortable, offering a relaxing experience. The restaurant exceeded expectations with its delicious breakfast and lunch. Exceptional service and hospitality made it a memorable visit. Highly recommended!

    Travel Month: Jan 2025

    Room: Monsoon Premium (Twin Bed)

    • user photos

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