Review Of Lazo Avarta Resort & convention centre

Very nice good and well response for the updates.... Book my trip we found this stay very nice and excellent stay

The stay was nice. Restaurant has limited menu only. Thy have to increase items in menu in all slots

it's in a very remote location initially tv and wifi didn't work, had to keep calling them to fix it. One word the resort likes is "NO" Does all foods in your restaurant is available NO Their reply " we have a large group order we are preparing their menu. if you want order from the menu from their buffet. we will not prepare any other food for you though it's mentioned in our menu" Pray if your going to their resort no other group should come. If so happened, your screwed. since it's a remote location youd have to travel 2 km just have something else from a road side shop.... there will not be proper lights worst customer service literally no entertainment in the resort except some showpieces if you are staying with your old parents, they will take advantage by fabricating something broken in toilet. I ended up paying just to get out of there.... they will say it's near beach, it's actually 2 km away on a mud road without proper way... Everyone should stay here atleast once to experience rock bottom of resort experience

Very untidy place , the breakfast is pathetic and the road towards the hotel is also dark and no proper streetlight, very bad experience and ac was not working and the person came and cleaned the dust from the filter which was there from months.... I was inhaling that dusted air from the ac for one whole night....

Rooms were good, location is good, bit far from city but near to a beach. Property is big with kid play area and ground but swimming pool was not clean Staffs are friendly , breakfast does the job

It was not as good for the cost we paid , fan not working, swimming pool lights damaged but staff were good in service

Rooms were neat and clean, towels and soap were also provided and there is a mini fridge as well. The rooms are very spacious so it would be a good stay with family or friends. But to reach it would be around 8-9kms so personal vehicle is required.

The stay was quite comfortable and safe, with courteous and highly responsive staff who made the experience pleasant. The cosy private pool, basic amenities, and direct access to a private, clean beach were definite positives. However, there is scope for improvement. The food variety and taste could be better, villas could be enhanced with a few additional amenities, and a little more attention to cleanliness would further elevate the overall experience. Overall, a good stay with potential to be even more delightful with a few enhancements. Definitely looking forward to visit again.

the experience was good. The property is well maintained and friendly for the people. The food varieties need to be improved. They are having a very limited menu.

It was an excellent stay with a swimming pool inside the room & 2 bedroom villa was awesome & garden with public pool is also good also having play area for childrens It was an excellent stay with a swimming pool inside the room & 2 bedroom villa was awesome & garden with public pool is also good also having play area for children's

Hi I checked in to the swimming pool villa, it was cleanly maintained and the location was mind stress free peaceful and the staff were friendly

rooms are good. food spread is less. beach access to be improved with good road. good for family. location is good

Dear MakeMyTrip Team, I am writing to formally register a serious complaint regarding my stay at Lazo Avarta Resort & Convention Centre, which I had booked through your platform. The experience was extremely frustrating and completely ruined my travel plans. Below are the major concerns I faced: • There were frequent and long power cuts throughout the stay. There was no electricity while I was bathing, and even during dinner time, we were left in the dark. • There was no water in the washrooms several times, which made it impossible to get ready properly. • The resort changed my room 3 times, but every room had the same issues – no light, no water, and dirty, unhygienic conditions. • The iron facility was promised on the MMT listing, but when I asked at the resort, they refused to provide it, saying they don’t have it at all. • Due to these problems, my entire travel plan was ruined as I couldn’t even get ready or step out on time. • I contacted MMT support multiple times, but no issue was resolved. Instead, my calls were kept on hold for 40 minutes, twice for 20 minutes, and several times for 5–10 minutes, and the calls were disconnected without providing any solution. • The resort staff kept misleading me, saying “sir, light will come in 5 minutes,” then “10 minutes,” but hours passed and there was no improvement. This has been an absolutely unacceptable experience, and not something I ever expected from a booking made through MakeMyTrip. I have all the proof with me in the form of screenshots, video recordings, and even call recordings that clearly show the mismanagement and negligence by the resort. I request: • A full compensation for this terrible experience. • Immediate action against the resort for false listings and poor service. • A proper response from your end explaining what steps will be taken. Please treat this matter as urgent and respond at the earliest. Regards, Devansh Sharma

Bathroom Taps and curtains were broken. TV was not working. No proper service. Toiletries were charged extra.

Don't expect 3 star facility. No electric cattle, no intercom, no telephone contact number list, limited toiletry. Resturent items are limited. However rooms are good. 13 km away from city.

Overall disappointed, property not maintained properly ( Kids play area, swimming pool, indoor games )... no basic things are provided in the room... Costly restaurant... no proper reachable restaurant nearby... no guidance... no one from reception will pick the call, no intercom facility... private beach is the only plus...

We searched and booked hotel near to me in Punducheary at main city searching nearly by me in 2 KM range, once booked and reached to the location shared by MMT, found no hotel there at the place, when called the property owner found the hotel is 20km away from the shared location. When we reached finally were the similar experience by many people. Overall 40 km from driving from punduchery and area falls in TN reached by night 10:40. No tea , electric kettle, no any basic amenities etc. just a room.

Stay is really good for the price. But the wifi and the TV were not working despite complaining about it. The swimming pool was dirty and there was no air conditioning in the Indoor Games room. The food was a little too pricey as well.

We spent one day stay in Avarta Resort. Really we had a great experience interms of location, Service and atmosphere. Rooms and Swimming fool in clean condition. I strongly recommend Avarta Resort for Family and friends.

Good pleasant stay ! Food is nice . Staffs are good ! Service is good . Overall nice experience