. Their behavior was uplifted behind . about, consisted of nothing but broken furniture and one of the coldest rooms you'll ever find. Moreover, the washroom, there were green bottle flies in the bathroom tiles and they had this rule of keeping shoes outside which meant we had to use the dirty bathroom barefoot. There was no cleaning of rooms and no system for water aswell and the geyser was broken too. Don't bother to ask for breakfast because the breakfast means super thin bread slices and one egg for 250 rs
LA Address Retreat
Dear Sushmita,
Thank you for sharing your feedback. We value every review, but we would like to clarify a few points.
1. Regarding the furniture, please share specific evidence, as our property is well-maintained.
2. Bathroom slippers were provided, and since rooms are carpeted, guests are requested to leave footwear outside to keep the rooms clean.
3. Breakfast is chargeable at ₹200 for two items when not included in the package. This was informed beforehand and agreed upon. The food was freshly prepared, though you changed your plan later.
4. The geyser was functional; our staff explained that in hill areas, it takes a little longer to heat due to the weather.
5. Rooms are cleaned regularly, and a water dispenser with hot, normal, and cold water was available right outside your room.
6. You were disrespectful towards the staff throughout your stay.
We regret if any part of your experience fell short of expectations. Our team always strives to provide a comfortable stay for every guest.
Warm regards,
Team La Address