The property offers a unique experience of staying on a houseboat in Kerala, surrounded by stunning natural beauty. Guests have praised the hardworking and friendly staff, as well as the tasty local cuisine. However, several reviews highlight significant issues like poor maintenance, lack of basic amenities, and disappointing room conditions. Some found the initial booking process confusing, particularly concerning room sharing, which led to discomfort. Overall, while the ambiance and hospitality have their merits, there's a need for improvement in cleanliness and service quality.