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Review Of Kanchan Hotel

Jammu Road, Katra | About a minute walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.5
    Very Good

    176 Ratings, 103 Reviews

    excellent
    23%
    very good
    34%
    average
    23%
    poor
    14%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 3
    • 3
    • 3
    • 4
    • 3
    • 2
    • 4
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.4
    • Room3.4
    • Value For Money3.1
    • Facilities3.4
    • Hospitality3.4
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the convenient location of this property, as it's close to the main market and within walking distance of the Vaishno Devi temple. However, there are some consistent concerns regarding poor room maintenance, such as malfunctioning AC and TV, and issues with cleanliness and odor. Service varies, with some guests noting helpful staff, while others cite poor response times and uncooperative behavior.

    Sort by:

    Positive first
    2.0

    Pathetic service by hotel

    shubham s.couple

    Hotel service was pathetic. AC and TV of the room was not working despite complaint it wasn't get resolved by any of the staff. Also after checking out i was not allowed by hotel to use toilet.

    Travel Month: Apr 2025

    Room: Deluxe Double Bed Room

    3.0

    hetel is average i high price

    laxman b.family with 1 kid

    hotel is in main market it is very near to yatra parchi counter and entry gate of vaishno devi temple is at walking distance and katra main market is also nearby street for early check in you have to request but they also provide early check in and extra charges may or may be applied for early check in depend on hotel staff tv is not working & noisy room&exhaut fan is not working& for electric geyser we have to say again and again for on or off when we on electric fan curtains fly and outside street light come in room and sleep get disturbed no welcome drink even water toilet and room were cleaned exterior and enterior look are very good bed,bedsheet &towels are clean

    Travel Month: Mar 2025

    Room: Triple Bed Room

    3.0

    Average Stay

    amandeep k.

    There was a great smell of gutter in wash room. It was hard to stand there

    Travel Month: Dec 2024

    Room: Deluxe Double Bed Room

    4.0

    Good Stay

    ravi b.loyalty-icon

    Good room and management. Thank you

    Travel Month: Dec 2024

    Room: Deluxe Double Bed Room

    3.0

    Convenient location but

    suresh p.family

    Location is very convenient. No restaurant with the hotel, but kuchen is available for tea, toast or instant noodles. Tv not working, so cannot comment on that. Service is ok.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Triple Bed Room

    • user photos
    • user photos
    • user photos
    2.0

    Terrible experience

    sangeeta t.couple

    Hotel didn't know the booking so we have waited, and room is also not good, geyser is not working, we found cockrach in bathroom, room was terrible.

    Travel Month: Jul 2024

    Room: Triple Bed Room

    4.0

    Good Stay

    somnath c.group

    The stay was very good, the staff are cooperative. The location is in the main market. I must prefer you all

    Travel Month: Mar 2024

    Room: Deluxe Double Bed Room

    1.0

    Terrible stay -confusion between property and makemytrip

    sarvjeet.family

    They dont have the room even after the confirmation and payment made by me. Though room is provided, which was not clean at all and bit smelly. Some insecticide was on bed, i had click the pics as well, and in tend to put social media

    Travel Month: Mar 2024

    Room: Triple Bed Room

    2.0

    Poor Stay

    varun s.

    I suggest all to go for other options. Giving two star is not worthy. Very bad experience, very bad facilities and uncomfortable stay. I don't think that they should take even 3550 rs for two day's. I had uploaded snaps of room condition anyone can assume the room condition after seeing the snaps.

    Travel Month: Feb 2024

    Room: Triple Bed Room

    1.0

    Terrible Stay

    amar s.family

    Charge is heavy room quality is very poor in booking

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Triple Bed Room

    4.0

    Good Stay

    dinesh k.solo

    Place are good and easley reachable. And close to market area. Bur intercom is not working all is good

    Travel Month: Jan 2024

    Room: Deluxe Double Bed Room

    3.0

    Average Stay

    krishna m.loyalty-icon

    Prices too high

    Travel Month: Oct 2023

    Room: Triple Bed Room

    2.0

    Room quality

    vikash k.group

    The room cleaniness is not good. Unexpected smell is coming from entire room. Also lift and landlines are not available for all the rooms.

    Travel Month: Jul 2023

    Room: Deluxe Double Bed Room

    5.0

    Excellent Stay

    parv m.

    The hotel is easily accessible from the bus stand. Also, the staff is very good.

    Travel Month: May 2023

    Room: Deluxe Double Bed Room

    5.0

    Very good 👍😊

    manoj.family

    Amazing stay

    Travel Month: Apr 2023

    Room: Deluxe Double Bed Room

    Kanchan Hotel has replied on Sat May 27 07:04:42 IST 2023

    Thank you very much sir

    2.0

    Poor Stay

    dinesh k.loyalty-icon

    Hotel is 2 star not 3 star rooms are with no space, table/chair, no almirah. No complimentary even water. It is said room with natural scenery but totally closed from all side. Not happy at all. Charges should be 50% less. It is your work to check the hotel you are endorsed.

    Travel Month: Apr 2023

    Room: Triple Bed Room

    2.0

    Poor Stay

    abhay s.

    hotel was not clean

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Deluxe Double Bed Room

    3.0

    Feedback

    mahesh k.family

    This hotel is in ghe city but due to this at night and day there is so much noise. There is not a kitchen only you get is maggie, tea etc. This hotel is not that much value of money as you expect.

    Travel Month: Mar 2023

    Room: Deluxe Double Bed Room

    2.0

    Poor Stay

    onkar.

    hotel doesn’t provide you any cab facility from katra station to hotel and hotel to banganga

    Travel Month: Dec 2022

    Room: Deluxe Double Bed Room

    4.0

    yatra experience

    ahalya d.solo

    This hotel had a excellent welcoming pleasantries from the staff and ambience is beautiful. Room was moderately clean as expected for the value for money. As required, hot water, Entertainment unit and warm and cozy bed was all provided at the heart of the city. Well connected to local eateries, public transportation and ticket centre for Maa vaishnodevi darshan.

    Travel Month: Dec 2022

    Room: Deluxe Double Bed Room

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