Recently we have visited this hotel with family and booked two rooms, after check in we have entered the room and found a lot bees and mosquitos, hotel employees have changed our room two time but found similar things another room, there were no fans in any room, hotel staffs were not cooperative and taken two thousand as a security money at the time of check-in. Overall our experience was very bad and i recommend not to book this hotel
Kahani ( hotel & celebrations) has replied on Sat Aug 24 00:38:33 IST 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Blue Western Inn - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater care will be taken on your future stay with us. I request you to give us another opportunity to serve and i am confident that you will have a marked improvement on your next stay with us. I look forward to hearing from you, until then i remain at your service.