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Thalayathimund, Ooty | 2.6 km drive to Government Rose Garden
58 Ratings, 29 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the homemade breakfast that is served hot and fresh, often with extra portions provided. The property offers 24/7 hot water and a serene location away from the city's hustle. Many commend the friendly and helpful staff. While there are mentions of room cleanliness and size needing improvement, most reviews highlight a comfortable stay with good amenities and supportive service.
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average stay
Good: 1. home made breakfast, fresh and hot. Aunty gave us extra food as we were hungry. food was cooked and served. 2. hot water 24/7. each room has geysers. 3. quiet location away from the hustle bustle. Bad: 1. smelly sheets 2. bathrooms not very clean 3. small rooms. 4. no elevator.
Room: Standard Room
Itsy Hotels Kottaram Residency has replied on Tue Jul 15 11:27:05 IST 2025
Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing the highlighted concern. Thank you for appreciating the breakfast and location. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Average Stay
Well, first things first the location is little bit out of comfort. So, restaurants are far. Secondly, I opted for a family room, but the room room was very small barely managing to accommodate my family of 4(3 adults, 1 kid). Breakfast was good. Staffs were polite and helpful.
Room: Superior Room
Itsy Hotels Kottaram Residency has replied on Mon Jun 23 11:44:09 IST 2025
Dear Rakesh Sahu, Thank you for choosing to stay with us and taking the time to share your valuable feedback. We’re glad that you enjoyed your stay and appreciated the breakfast. Your feedback on the rooms is noted, and we’ll certainly work on improvements. While we regret the inconvenience caused by the location, we remain committed to delivering a delightful experience. It was a great experience hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
worst rooms with high price ...
they have charged 7 k per one waste room..........totally unworthy maintenance and bathroom s are very bad .........
Room: Superior Room
Itsy Hotels Kottaram Residency has replied on Mon Jun 23 17:11:25 IST 2025
Dear Venkatesham, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Average Stay
LOCATION AND FOOD IS GOOD. AMENITIES AND SERVICES REQUIRED IMPROVMENT. LIKE:BATH STOOL IN BATHROOM,DAILY CLENING TIMING AS PER GUEST CHOICE.CLENING REQUIRED BEFORE GUEST GO FOR OUTING IN THIS PROPERTY CLEANER COMES AFTER 10 AM.FAN IS MUST FOR CLOTH DRYING
Room: Standard Room
Itsy Hotels Kottaram Residency has replied on Tue May 27 22:23:31 IST 2025
Dear Parmanand Rathi, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. We will definitely work towards addressing the concern highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
The stay was excellent and the caretaker there was highly helpful.... The room was very clean and neat so far
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Fri Apr 18 20:30:20 IST 2025
Dear Yadu, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
good stay
Neat and clean room . 24 hours hot water . Break fast also good
Room: Standard Room
Itsy Hotels Kottaram Residency has replied on Mon Mar 31 15:48:29 IST 2025
Dear Said, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels
Excellent Stay
Stay was very good, clean rooms and washroom. Complimentary breakfast was very delicious.
Room: Standard Room
Itsy Hotels Kottaram Residency has replied on Mon Mar 31 15:49:40 IST 2025
Dear Manu, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels
Excellent Stay
Was a great stay. Hosts were really friendly
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Sun Dec 15 16:28:07 IST 2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels
highly
great experience hotel is located at best location, clean rooms and toilet and great food. highly recommend
Room: Deluxe Room
Average Stay
I booked double room for 4 people but did not find it good as room was very small and washrooms too.
Room: Premium Room
Hotel for famil
Well maintained and good for family stay. Only issueiswith drinking water which is common in that location.
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Wed May 01 11:26:04 IST 2024
Dear Sreejith, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Poor Stay
The rooms were not well maintained, there was a power cut and ups was available. Even hot water was available only on call. There were no lifts and no mirrors in rooms.
Room: Premium Room
Itsy Hotels Kottaram Residency has replied on Wed May 01 11:25:30 IST 2024
Dear Thejas, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Excellent Stay
The room service atmosphere was good and hygiene
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Wed May 01 11:25:06 IST 2024
Dear Uma, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels
Terrible Stay
Terrible stay, flies and mosquitoes in room, smelly bathrooms, dirty linen and non working jet in bathroom. Worst stay or my life.
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Wed May 01 11:23:58 IST 2024
Dear Aditya, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Good
familyGood place. Staff nice. Breakfast available. Parking available. Tv available. Geyser available. Enjoyed the place.
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Wed Nov 08 02:58:47 IST 2023
Dear Soumen Karar, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Comfortable stay
soloThe room was decent with all necessary amenities ( hot water, parking, wifi. Road connectivity is good. Sonic views from the terrace.
Room: Standard Room
Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:37:48 IST 2023
Dear Ashwary Kumar, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels
Clean & comfortable
soloI recently stayed at a hotel, and i had a fantastic experience. The staff was exceptionally friendly and helpful, making me feel welcome from the moment i arrived. The room was clean, comfortable, and well-appointed, with all the amenities i needed for a comfortable stay. The hotel's location was convenient, close to the attractions i wanted to visit
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:37:55 IST 2023
Dear Sagar Bankapur, Thank you for taking the time to write this review. Thank you for appreciating various aspects of your stay that you enjoyed. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our effort remains to continuously engage in guest satisfaction and service excellence. I have shared your feedback with the entire team and they are humbled by your praise and recognition. Please give us a heads-up the next time you're in town. We will be thrilled to host you again. Best Wishes, Treebo Hotels
Clean & comfortable
soloI recently stayed at a hotel, and i had a fantastic experience. The staff was exceptionally friendly and helpful, making me feel welcome from the moment i arrived. The room was clean, comfortable, and well-appointed, with all the amenities i needed for a comfortable stay. The hotel's location was convenient, close to the attractions i wanted to visit
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:38:02 IST 2023
Dear Shah S, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us and found the location convenient. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels
Hotel stay
soloExcellent place to stay. Rooms were very clean and modern. Great breakfast as well.
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:38:10 IST 2023
Dear Kushal Singh, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating the rooms and breakfast. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
G
businessThe stay was lovely, loved the breakfast which was included. The place was clean and very close to the train station, and subway. Enjoyed the stay.
Room: Deluxe Room
Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:38:16 IST 2023
Dear Narendra Bansode, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. Thank you for appreciating the breakfast and cleanliness levels. At Treebo, it is our top priority to provide a delightful experience to our guests. We look forward to having you back soon. Best Wishes, Treebo Hotels
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