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Review Of Itsy Hotels Kottaram Residency0123401234

Thalayathimund, Ooty | 2.6 km drive to Government Rose Garden

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    58 Ratings, 29 Reviews

    excellent
    41%
    very good
    22%
    average
    24%
    poor
    9%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 2
    • 4
    • 5
    • 3
    • 5
    • 2
    • 3
    • 3

    Rating Categories

    • Location3.7
    • Cleanliness2.7
    • Food3.9
    • Value For Money3.4
    • Facilities3.6
    • Child Friendliness2.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the homemade breakfast that is served hot and fresh, often with extra portions provided. The property offers 24/7 hot water and a serene location away from the city's hustle. Many commend the friendly and helpful staff. While there are mentions of room cleanliness and size needing improvement, most reviews highlight a comfortable stay with good amenities and supportive service.

    Sort by:

    Positive first
    2.0

    average stay

    group

    Good: 1. home made breakfast, fresh and hot. Aunty gave us extra food as we were hungry. food was cooked and served. 2. hot water 24/7. each room has geysers. 3. quiet location away from the hustle bustle. Bad: 1. smelly sheets 2. bathrooms not very clean 3. small rooms. 4. no elevator.

    Travel Month: Jun 2025

    Room: Standard Room

    • user photos
    • user photos
    • user photos

    Itsy Hotels Kottaram Residency has replied on Tue Jul 15 11:27:05 IST 2025

    Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing the highlighted concern. Thank you for appreciating the breakfast and location. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    3.0

    Average Stay

    rakesh s.family with 1 kid

    Well, first things first the location is little bit out of comfort. So, restaurants are far. Secondly, I opted for a family room, but the room room was very small barely managing to accommodate my family of 4(3 adults, 1 kid). Breakfast was good. Staffs were polite and helpful.

    Travel Month: Jun 2025

    Room: Superior Room

    Itsy Hotels Kottaram Residency has replied on Mon Jun 23 11:44:09 IST 2025

    Dear Rakesh Sahu, Thank you for choosing to stay with us and taking the time to share your valuable feedback. We’re glad that you enjoyed your stay and appreciated the breakfast. Your feedback on the rooms is noted, and we’ll certainly work on improvements. While we regret the inconvenience caused by the location, we remain committed to delivering a delightful experience. It was a great experience hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    2.0

    worst rooms with high price ...

    venkatesham t.family with 2 kids

    they have charged 7 k per one waste room..........totally unworthy maintenance and bathroom s are very bad .........

    Travel Month: May 2025

    Room: Superior Room

    Itsy Hotels Kottaram Residency has replied on Mon Jun 23 17:11:25 IST 2025

    Dear Venkatesham, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    3.0

    Average Stay

    parmanand r.family

    LOCATION AND FOOD IS GOOD. AMENITIES AND SERVICES REQUIRED IMPROVMENT. LIKE:BATH STOOL IN BATHROOM,DAILY CLENING TIMING AS PER GUEST CHOICE.CLENING REQUIRED BEFORE GUEST GO FOR OUTING IN THIS PROPERTY CLEANER COMES AFTER 10 AM.FAN IS MUST FOR CLOTH DRYING

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Room

    Itsy Hotels Kottaram Residency has replied on Tue May 27 22:23:31 IST 2025

    Dear Parmanand Rathi, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. We will definitely work towards addressing the concern highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    yadu.couple

    The stay was excellent and the caretaker there was highly helpful.... The room was very clean and neat so far

    Travel Month: Apr 2025

    Room: Deluxe Room

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    Itsy Hotels Kottaram Residency has replied on Fri Apr 18 20:30:20 IST 2025

    Dear Yadu, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    4.0

    good stay

    said s.couple

    Neat and clean room . 24 hours hot water . Break fast also good

    Travel Month: Feb 2025

    Room: Standard Room

    • user photos

    Itsy Hotels Kottaram Residency has replied on Mon Mar 31 15:48:29 IST 2025

    Dear Said, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels

    5.0

    Excellent Stay

    manu s.

    Stay was very good, clean rooms and washroom. Complimentary breakfast was very delicious.

    Travel Month: Jan 2025

    Room: Standard Room

    Itsy Hotels Kottaram Residency has replied on Mon Mar 31 15:49:40 IST 2025

    Dear Manu, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels

    5.0

    Excellent Stay

    pushkin r.loyalty-icon

    Was a great stay. Hosts were really friendly

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos

    Itsy Hotels Kottaram Residency has replied on Sun Dec 15 16:28:07 IST 2024

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels

    5.0

    highly

    rajan g.couple

    great experience hotel is located at best location, clean rooms and toilet and great food. highly recommend

    Travel Month: Oct 2024

    Room: Deluxe Room

    3.0

    Average Stay

    vishal m.family

    I booked double room for 4 people but did not find it good as room was very small and washrooms too.

    Travel Month: May 2024 (3-Night Stay)

    Room: Premium Room

    4.0

    Hotel for famil

    sreejith d.family

    Well maintained and good for family stay. Only issueiswith drinking water which is common in that location.

    Travel Month: Apr 2024

    Room: Deluxe Room

    Itsy Hotels Kottaram Residency has replied on Wed May 01 11:26:04 IST 2024

    Dear Sreejith, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    2.0

    Poor Stay

    thejas t.loyalty-icon

    The rooms were not well maintained, there was a power cut and ups was available. Even hot water was available only on call. There were no lifts and no mirrors in rooms.

    Travel Month: Mar 2024

    Room: Premium Room

    Itsy Hotels Kottaram Residency has replied on Wed May 01 11:25:30 IST 2024

    Dear Thejas, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    5.0

    Excellent Stay

    uma m.

    The room service atmosphere was good and hygiene

    Travel Month: Feb 2024

    Room: Deluxe Room

    Itsy Hotels Kottaram Residency has replied on Wed May 01 11:25:06 IST 2024

    Dear Uma, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels

    1.0

    Terrible Stay

    aditya t.loyalty-icon

    Terrible stay, flies and mosquitoes in room, smelly bathrooms, dirty linen and non working jet in bathroom. Worst stay or my life.

    Travel Month: Feb 2024

    Room: Deluxe Room

    Itsy Hotels Kottaram Residency has replied on Wed May 01 11:23:58 IST 2024

    Dear Aditya, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    4.0

    Good

    soumen k.loyalty-iconfamily

    Good place. Staff nice. Breakfast available. Parking available. Tv available. Geyser available. Enjoyed the place.

    Travel Month: Oct 2023

    Room: Deluxe Room

    Itsy Hotels Kottaram Residency has replied on Wed Nov 08 02:58:47 IST 2023

    Dear Soumen Karar, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels

    5.0

    Comfortable stay

    ashwary k.loyalty-iconsolo

    The room was decent with all necessary amenities ( hot water, parking, wifi. Road connectivity is good. Sonic views from the terrace.

    Travel Month: Oct 2023

    Room: Standard Room

    Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:37:48 IST 2023

    Dear Ashwary Kumar, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels

    5.0

    Clean & comfortable

    sagar b.loyalty-iconsolo

    I recently stayed at a hotel, and i had a fantastic experience. The staff was exceptionally friendly and helpful, making me feel welcome from the moment i arrived. The room was clean, comfortable, and well-appointed, with all the amenities i needed for a comfortable stay. The hotel's location was convenient, close to the attractions i wanted to visit

    Travel Month: Sep 2023

    Room: Deluxe Room

    Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:37:55 IST 2023

    Dear Sagar Bankapur, Thank you for taking the time to write this review. Thank you for appreciating various aspects of your stay that you enjoyed. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our effort remains to continuously engage in guest satisfaction and service excellence. I have shared your feedback with the entire team and they are humbled by your praise and recognition. Please give us a heads-up the next time you're in town. We will be thrilled to host you again. Best Wishes, Treebo Hotels

    5.0

    Clean & comfortable

    shah s.loyalty-iconsolo

    I recently stayed at a hotel, and i had a fantastic experience. The staff was exceptionally friendly and helpful, making me feel welcome from the moment i arrived. The room was clean, comfortable, and well-appointed, with all the amenities i needed for a comfortable stay. The hotel's location was convenient, close to the attractions i wanted to visit

    Travel Month: Sep 2023

    Room: Deluxe Room

    Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:38:02 IST 2023

    Dear Shah S, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us and found the location convenient. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels

    5.0

    Hotel stay

    kushal s.loyalty-iconsolo

    Excellent place to stay. Rooms were very clean and modern. Great breakfast as well.

    Travel Month: Sep 2023

    Room: Deluxe Room

    Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:38:10 IST 2023

    Dear Kushal Singh, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating the rooms and breakfast. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels

    5.0

    G

    narendra b.loyalty-iconbusiness

    The stay was lovely, loved the breakfast which was included. The place was clean and very close to the train station, and subway. Enjoyed the stay.

    Travel Month: Sep 2023

    Room: Deluxe Room

    Itsy Hotels Kottaram Residency has replied on Thu Oct 26 14:38:16 IST 2023

    Dear Narendra Bansode, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. Thank you for appreciating the breakfast and cleanliness levels. At Treebo, it is our top priority to provide a delightful experience to our guests. We look forward to having you back soon. Best Wishes, Treebo Hotels

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