The property offers a great location, just a short 5-minute walk from MG Marg, with fantastic views of Kanchenjunga. Guests appreciated the good quality food and supportive staff, who were helpful in arranging transportation. Many found the management's hospitality commendable, especially in organizing tours. However, there have been consistent complaints about cleanliness and room congestion, with mentions of dirty bedsheets and bathrooms needing attention. Overall, it strikes a balance between reasonable prices and decent service.