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Review Of Jain Group Hotel Potala

Tibet Road, Gangtok | 6 minutes walk to MG Marg Market

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.8
    Very Good

    1441 Ratings, 916 Reviews

    excellent
    30%
    very good
    33%
    average
    21%
    poor
    8%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 4
    • 3
    • 3
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.9
    • Room3.6
    • Value For Money3.8
    • Food3.6
    • Security3.6
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    Reviews Summary

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    The property boasts a prime location just a short walk from MG Marg, making it convenient for exploring local attractions. Guests appreciate the friendly and helpful staff, with many noting excellent service. The vegetarian food is generally well-received, though it comes at a higher price point. However, there are recurring complaints about cleanliness issues, particularly in the rooms and bathrooms, along with a lack of basic amenities like lifts and consistent hot water supply.

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