Hotel kanchan Norbu

nice hospitality and staffs are awesome this is one of the cheap and best hotel in gangtok

nice place to stay, good staff behaviour, nice location also nearby to every infamous places

Amazing view from room and rooftop and so kind and helpful stuff. Room is good clean and well maintained. Happy to stay here ☺️

very good quality hotel all Staff behaviour good , good quality all fooding. my experience very good.

The hotel room was small but well organized. Multiple plug points are there which is very useful. The washroom was neat and clean with hot water supply 24/7. We got a room with a good view. Location wise it is not so close to MG Marg as described in the description. It is about 15-20 mins stip uphill walk to MG Marg. So don't book this hotel taking close to MG Marg as a criteria. You have to hire a taxi which will charge you Rs. 100-200 to take you to MG Marg. Staff behaviour is good and food was also good.

The stay was amazing and location was also great with neary by mg marg .The staff and manager were very helpful and also made arrangements for travel and suggestion.All in it was a great stay.

our exprience is good in 4 days stay in the hotel. The behaviour of hotel staff is so good. Food itens are tasty and delecious,

To start with it was a terrible stay at this hotel. We got a ground floor room. The view was good from the room but the cleanliness of the room was pathetic. The washroom was too small compared to the price we paid and to add to it wasn't clean. Water is always stagnant in washbasin.The check in time was 12 pm, we informed the hotel that we will reach around 1:30 pm but the room wasn't ready till the time we reached and waited in the lobby to be ready. Now coming to the food, it was pathetic. We ordered mushrooms for me and chicken for my husband. I had bad food poisoning due to which my health became too bad and we were not able to go anywhere. I went there to make memories instead I came back with weakness and a bad stomach. I wouldn't recommend anyone to stay at this place.

It was a great. Staff are well mannered...Manager also a very great person and very helpful. Hotel is also nearest to the market... ambience is also good...Food also very tasty😊

Property location is Near to MG road mall road in walking distance, food was good , amenities, room was gud mountain view is very clear & services are also good. But Breakfast is same for both day - pudi & sabzi , apart from them hotel is gud

I recently booked a Deluxe room at Hotel Kanchan Norbu through MakeMyTrip, expecting a smooth arrival and a comfortable stay. However, my check-in experience was disappointing. Despite having paid for the Deluxe category, the front desk initially assigned me a Standard room and insisted that no Deluxe was available. This mix-up felt unacceptable from the very start of my stay. When I pointed out the mistake, the staff did not seem prepared to resolve it promptly. They tried to justify the error but offered no immediate solution. After several conversations and firm insistence on my part, the staff finally agreed. However, I was only moved to the correct Deluxe room on the following day, meaning I had spent a night in a lower-category room. Throughout this ordeal, there was no real apology or effort to compensate for the inconvenience. Staying in the wrong room category was extremely inconvenient and disappointing. I had specifically paid extra for the space and amenities of a Deluxe room, and the setback disrupted our plans. The front desk’s casual handling of this obvious booking error showed a clear lack of professionalism. For a hotel that promotes itself to travelers, I expected better service — not the uncertainty or repeated effort needed to get the room I reserved. Overall, this experience fell far short of expectations. When booking a higher-tier room, a guest deserves to have their reservation honored without hassle. I am disappointed with how my booking was mishandled and hope the management improves its check-in process. If these issues are not addressed, I would hesitate to recommend this hotel to anyone looking for dependable service and hospitality.

Properties didn't have any lift facility. Very difficult to reach restaurant by stair for aged persons.Food quality is good. Standard room quality is poor.

Property was good & clean,just 7 mints walking distance from MG marg,food also good,Must recommend for stay.

All good staff are helpful Food rate a little high Location avg Ventilation needed in toilet within room

Location and food is good. Services are also good. ☑️ Children friendly and Rooms are spacious enough.

Excellent services, Finest view of Himalaya, Modification to basic rooms needed, as hand shower to toilet seat and fresh air fan in wash room

It was a very cozy stay and they served really delicious food which the hosts cooked themselves. There will many cozy places with nice views but what makes this one special are the hosts who make you feel like home.

Good affordable stay with decent rooms. Breakfast was decent as well. All amenities which were mentioned were provided, also it is close to MG Marg which is a good plus to have. Guy at the reception arranged proper travellers for our outings. Overall a solid place to stay

Hotel was good and well maintained . 2 blankets were provided per bed. Hotel staff was well behaved.

location - very much near to m g marg service - best in class meal - roof top restaurant room - clean n homely