I booked my stay at this hotel based on the positive reviews, but my experience was very disappointing.
At check-in, we had to wait quite a while and received no proper response from the receptionist. The room provided was poorly maintained, with visible water leakage on the walls.
When we ordered vegetarian food, we were mistakenly served chicken biryani. Even after pointing out the issue, there was no proper response from the restaurant staff, and I had to personally go to the reception to raise the complaint. The restaurant staff also struggled to understand our order.
The menu had very limited options, and to our surprise, even basic vegetarian dishes like paneer were unavailable. As vegetarians, we found it extremely difficult to find suitable food options.
Overall, it was a disappointing stay, and the experience did not match the high ratings that influenced our booking.