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Review Of Hotel URS Palace0123401234

Vijay Nagar, Indore

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    126 Ratings, 49 Reviews

    excellent
    45%
    very good
    25%
    average
    21%
    poor
    5%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 1
    • 3
    • 4
    • 3
    • 5
    • 4
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness3.8
    • Food3.7
    • Value For Money4.2
    • Facilities4.4
    • Child Friendliness4.0
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    Reviews Summary

    Powered by Myra.AI

    This property scores high on cleanliness and comfort, with spacious rooms and friendly staff that go out of their way to help. The location in Vijay Nagar is perfect for easy access to local attractions and tasty nearby food options, including Sarafa Bazaar. Guests rave about the delicious food, especially the local dishes. While some mentioned that breakfast service could be better, overall, the hospitality and value for money make this place a standout choice.

    Sort by:

    Positive first
    3.0

    Average Stay

    satyendra d.solo

    No Food...no water in the room. everything you have to ask. No breakfast prepared as chef was absent

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    pralobh m.family with 2 kids

    Very good hotel.. prime location. Very good service and cooperative staff. Neat and clean room.

    Travel Month: Sep 2025

    Room: Deluxe Room

    3.0

    average hotel

    nitesh t.family with 2 kids

    The only thing that worked for me is the location and size of room which was good., rest all was either below average or average. Pricing is hyped for food and services is low standards. Early check in charges, no dental kit, no water, tel phone not working, internet issue. Water lodged in front of hotel bring fresh breed of mosquito. Bad smell into the lobby

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Premium Room

    • user photos
    4.0

    Good Stay

    vineet w.couple

    very Good experience at URS , clean hygiene and facilities . good staff with nice quality food availability.

    Travel Month: Aug 2025

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    3.0

    workers are cooperative

    sunita t.group

    Exhaust fan is not available and flush button is not working. Water pressure was very slow. Means as per room rate facility was not good.But food was very tasty.

    Travel Month: Aug 2025

    Room: Standard Room

    4.0

    Good Stay

    ayush g.couple

    Location was good staf behivour was nice and so kind room was clean bedsheet and other things good and clean food was tasty and worthy it was soo good experience stay was soo good i stayed 1 day its amezing service

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    harish k.family with 2 kids

    Rooms are near and clean Staff is so good and well mannered Wifi available at high speed Parking available and location is awesome

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Good Stay

    jeet h.solo

    was ok, for single person it was fine, nothing to complain about, need to update more veg menu, other wise it was nice

    Travel Month: Jul 2025

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Best service all staff providing n good breakfast n best view from window

    prem t.business

    Good Staff n all things n best view from my room n good breakfast n cleans rooms n all thing n staffs bheaviours also goof

    Travel Month: Jul 2025

    Room: Deluxe Room

    • user photos
    • user photos
    5.0

    Great room

    shubhasheesh d.couple

    The rooms are clean, spacious, and comfortable. The location is great, to reach every place. The prices are reasonable given the rooms that you get.

    Travel Month: Jul 2025

    Room: Premium Room

    5.0

    Excellent Stay

    darpan k.

    Property is neat clean and location is good also staff behaviour is Good

    Travel Month: Jun 2025

    Room: Standard Room

    5.0

    Excellent Stay

    omlesh t.couple

    Overall experience good, staff behavior is also good, in house fooding taste yummy for Kadai panner..

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Misleading Photos and Poor Experience

    sagar r.couple

    The place was disappointing and did not match the photos provided. The pictures made it look clean, spacious, and well-maintained, but in reality, it was quite the opposite. The rooms were smaller, poorly lit, and not properly cleaned. Basic amenities were missing or not functioning properly, and the overall condition felt neglected. It was clear that the images used were either outdated or heavily edited. This created a misleading impression and led to a lot of dissatisfaction upon arrival. I would not recommend this place based on my experience, as it failed to meet even the basic expectations.

    Travel Month: Jun 2025

    Room: Standard Room

    3.0

    room amenities and services regardin

    dipesh k.solo

    hotel ki location theekh hai thoda search karna padta hai but finally pahuch jaate hai hotel tak. food average tha and amenities me kuch nhi tha and services average kyunki jo aap bulaoge wo la denge iske alawa special kuch nhi tha. inko check out ka pada rahta hai bhale hi customer ko koi personal health issue hai toh bhi bhale hi rooms khali pade rahenge lekin ye log 11 baje ka hi check out bolte hai yadi aapne inhe 15 mins ka bola hai ki 15 mins baad kar raha hun uske pahle hi he log 2 3 baar call laga dete hai. and check in ke time par pahle nhi denge ye log rooms bole ge ki rooms bhare hue hai aur check in ka time 12 baje ka hai toh 12 ha 12 ke baad denge ye log room aapko mere sath hua hai ye main 10 baje pahuch gaya aur inn logo ne 12 baje ke baad room diya hai mujhe and sabse bura exprience ye raha garden view wala room offer kiya tha inn logo ne back side ka room de diya ye bolkar ki sir itne rate me ye hi room milega wo phir baat karo aur back side ke room me mobile network ka bahut issue tha maine complaint bhi ki lekin inn logo ki side se koi response nhi aaya 1 din book kiya tha aur 1 din direct stay liya tha toh finally overall ye experience mera bad raha.kmain umeed karta hun ki kuch proper refund ya koi accha solution aayega.

    Travel Month: Jun 2025

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    kuldeep t.family with 3 kids

    Maintaining a clean environment is essential for a comfortable stay. We appreciate your feedback regarding the room cleanliness. We strive to provide the best possible experience for our guests. Your comments help us identify areas for improvement. We will address this concern to ensure a more pleasant stay in the future.

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    Terrible Stay

    saurabh g.

    managment and staff was very rude.

    Travel Month: May 2025

    Room: Standard Room

    5.0

    Excellent Stay

    gursimran s.

    Good Customer service and very humble staff, i was there for company work and i feel it is decent with the price.

    Travel Month: May 2025

    Room: Premium Room

    4.0

    Good Stay

    susanta k.solo

    Nice hotel all staffs are cooperative room size very good neat and clean location is very nice For market all are good 👍

    Travel Month: May 2025

    Room: Standard Room

    4.0

    Good Stay

    amit k.family with 1 kid

    Hotel is good room and food is very good and hotel location is very beautiful

    Travel Month: May 2025

    Room: Standard Room

    3.0

    Average Stay

    The room we got was not at all like shown in the picture. The quality of maintainance was little cheap. The place was not giving good vibes but Service were ok.

    Travel Month: May 2025

    Room: Standard Room

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