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Review Of Hotel Town Tower0123401234

Palayam, Thiruvananthapuram | 2.3 km drive to Sree Padmanabhaswamy Temple

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    990 Ratings, 691 Reviews

    excellent
    26%
    very good
    39%
    average
    22%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 2
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness4.0
    • Room3.8
    • Food3.5
    • Hospitality3.7
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property enjoys a central location close to major attractions and government offices, making it convenient for visitors. Many guests noted the cleanliness of the rooms and good service from the staff. The complimentary breakfast is considered decent to start the day. However, there are recurring mentions of outdated furniture and hygiene issues in the bathrooms. Guests also pointed out inconsistent food quality and service, particularly in the restaurant. Overall, it presents a reasonable option for budget travelers.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    anand v.

    Good quality of service along with Neat and well maintained room. The checkins and checkouts were smooth

    Travel Month: Oct 2025

    Room: Standard Room

    2.0

    Poor Stay

    rajkumar s.

    Room quality was substandard and felt unhygienic. Commode sit was was broken. Bed was not having proper Bedsheet. Food quality was below average

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    Nice nice

    shradha p.solo

    Very good 👍 all accept 👍 👍 👍

    Travel Month: Aug 2025

    Room: Standard Room

    5.0

    Excellent Stay

    vysakh c.

    3

    Travel Month: May 2025

    Room: Standard Room

    3.0

    Average stay.

    arun v.solo

    Rooms need more cleanliness.. Food is ok, but not up to the mark. Outdated Tv and furnitures. overall an average stay.

    Travel Month: Apr 2025

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    pramod k.loyalty-iconbusiness

    Good and nice hygiene place to stay with a good budget. Complimentary breakfast is good to start a day.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Standard Room

    • user photos
    • user photos
    2.0

    Overall ex

    smita m.family

    Room and bed was not clean though staff changed the bedsheet after repeated follow up. Staff in reception and restaurant were very rude.

    Travel Month: Dec 2024

    Room: Standard Room

    4.0

    Good Stay

    shyju.

    Please refix. Regarding issuance of work experience certificate, sr. Vijesh, whose name is in the sp shortlist, has applied for psc work experience certificate. In the application, he states that he has worked in aman toyota for 13 years and 9 months. Then, under the experience certificate signed by the manager of vpk motors, if b certify issues the experience certificate. Experience certificate can be issued only if there is muster roll & factory authorization letter.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Standard Room

    4.0

    Town tower. Review.

    rajeev g.loyalty-iconcouple

    Centrally located, very near to govt. Offices rooms are very clean, neat linen, toilets tidy. Staff very curtious, good service. Over all good experience. Value for money.

    Travel Month: Oct 2024

    Room: Standard Room

    3.0

    Average Stay

    shajahan h.

    The hotel’s cleanliness was satisfactory, but the food left much to be desired. Not only was it of poor quality, but it was also outrageously overpriced. The breakfast selection was shockingly limited. I didn’t use room service, so i can’t speak to that. The room itself was decent, but there were glaring issues: the wash basin in the toilet is mounted far too low, making it an awkward struggle for taller guests. Worse yet, the closet seat cover was improperly installed, adding to the discomfort. When i requested a slightly later checkout, the front office manager bluntly refused, citing that since i booked, no flexibility was allowed. As a result, i had to pack up and leave by 9:30 am, which was completely inconvenient. I won’t be staying here again, and i certainly wouldn’t recommend it to anyone looking for a decent experience.

    Travel Month: Oct 2024

    Room: Deluxe Room

    1.0

    Dirty hotel, stinky place, poor service.

    gunasekaran.business

    Stinking & unclean. Poor service. The quilt, bedspread & pillows were stinking, i reported to room service everyday, they told me that they changed them everyday, but the same was there. The whole hotel was unclean, smoke smell & stinks everywhere. Pillows with no cover, dirty pillows for every customer. Please carry your own pillows, quilts & bedspreads to avoid inconvenience.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Standard Room

    2.0

    Ok ok

    pawan c.family

    Property is near railway station, food is good however room was pathetic bed sheet and pillow cover were dirty and torn along with cockroach in the room

    Travel Month: Jun 2024

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    renjith.

    An average hotel. They charged money for complimentary water to the checkout day

    Travel Month: Mar 2024 (4-Night Stay)

    Room: Standard Room

    3.0

    Average Stay

    gaurav r.loyalty-iconfamily

    Pros: centrally located. Good and economical food inside and small bakeries around. Cons: rent on higher side. Only give 1 water bottle free. Manager does not seem to be customer service oriented.

    Travel Month: Mar 2024

    Room: Standard Room

    1.0

    Not good

    mukesh k.solo

    There is no hand wash, if you call reception they don't receive it. No water, no tea bag and morning breakfast is looking like street food

    Travel Month: Feb 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    mani t.

    Room is spacious and very tidy. Service is excellent. Reception personnel are very friendly. Overall excellent

    Travel Month: Jan 2024

    Room: Executive Suite

    3.0

    Average experience

    sreelal p.couple

    Pros: easily accessible. Breakfast was average. Cons: issues with wifi connection. Bedsheets was not clean.

    Travel Month: Dec 2023

    Room: Deluxe Room

    2.0

    Careful before booking

    thangamm s.family

    Worst maintenance waste of money normal food too costly no value of money to stay kindly avoid stay in this property this is my suggestion

    Travel Month: Jan 2024

    Room: Executive Suite

    4.0

    Old but gold

    habeeb k.family

    Good place to stay. Even though there was no space for car parking the stay was good. Complimentary breakfast was average.

    Travel Month: Jan 2024

    Room: Standard Room

    5.0

    Excellent Stay

    arindam.loyalty-icon

    Rooms were well maintained and hygienic, very friendly and responsive staff, love the overall stay.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Standard Room

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