Estuary Sarovar Premiere, Poovar Island

Estuary Sarovar Premiere, Poovar Island has replied on Tue Nov 04 23:03:51 IST 2025

Dear Rashmi Jain, It's heartening to hear you appreciate both our property and the hospitality extended by our team. Our spacious rooms are designed keeping in mind the comfort and ease of our guests, and it's great to learn you found them to your liking. We're also glad to know you enjoyed the quality of our food, as we strive to provide a diverse and satisfying culinary experience for all our guests. The boat service to the beach area is indeed part of our endeavor to enhance our guests' stay with unforgettable experiences. Your commendation is a fabulous reward for our efforts. We hope you will allow us the pleasure of welcoming you back in the future. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Tue Nov 04 23:04:03 IST 2025

Dear Vishnu C S, We are thrilled to read your favorable comments about your stay at Estuary Island Resort, Vishnu C S! It's wonderful to hear that you and your family enjoyed our beautiful location with a view of the Poovar Lake and the Arabian sea. We take great pride in the cleanliness of our rooms, and in our welcoming and courteous staff, so it's great to know that our efforts are noticed. We aim to provide our guests with a unique and entertaining dining experience, so we're pleased to hear that you enjoyed the live music during the meals. Your feedback about our pricing has been duly noted and will be passed onto the concerned team. Your kind words about your son having a great time really made us smile, and we thank you for recommending our resort to your friends. Looking forward to serving you and your family again in the near future! Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Tue Nov 04 23:03:37 IST 2025

Dear RamManoj Ramachandran, We're thrilled to know you enjoyed your time at our venue! It's wonderful to hear that the space provided a fun and relaxing environment suitable for your family and guests of all ages. It's rewarding to learn that our diverse food options resonated with you and that the flavors delighted your palate. We pride ourselves in providing a variety of high-quality cuisines and are glad they meet your taste. If you have any specific dishes you particularly enjoyed or suggestions related to your experience, we'd love to hear. We continuously strive for excellence and appreciate feedback from valued guests like you. We hope to welcome you and your family back in the future. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Tue Nov 04 23:03:23 IST 2025

Dear Ram Prasad Gautam, We're absolutely delighted to hear about the positive impressions of your stay with us! We take pride in our spacious properties and our dedicated team is always eager to provide top-notch service to ensure our guests feel right at home. It's heartening to hear that our scenic vistas added an extra spark to your stay. We're also pleased to hear that you found our food to be of excellent standard. This feedback will surely inspire our culinary staff. We'd love to welcome you and your group back for another memorable stay! Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island

Dear Govardhan Reddy, We're delighted to hear that you enjoyed your stay at our property and loved the beautiful estuary view from our restaurant. The location of our property provides the perfect backdrop for all our guests to enjoy a calming and peaceful atmosphere. Your words of appreciation for our food have been passed on to the culinary team who are overjoyed by your praises. They appreciate your acknowledgment of their hard work and passion. We're glad we could serve you well and it is reviews like yours that motivate us to always strive for the best. Please do visit us again to experience our hospitality and have another round of scrumptious food. Looking forward to seeing you sometime soon. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Tue Nov 04 23:02:56 IST 2025

Dear Pillappan Palaniappan, We're truly delighted to learn about your pleasant stay at our large property and that you had a fabulous experience with the accommodation and beach view. Also, it is lovely to know that you found our rooms to be spacious and well-equipped with all amenities. Your compliments about the buffet breakfast and dinner have been duly noted, too. Our team is always keen on ensuring an impressive dining experience for our guests. It's heartening to know the friendly nature of our staff made your stay further enjoyable. We acknowledge your concern about the approach road. Your feedback is a valuable asset to us as it helps us to enhance our services. We promise to work on it very soon to make way for a hassle-free approach. Your satisfaction is our top priority, always. We would love to welcome you back soon for another brilliant stay. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Tue Nov 04 23:04:18 IST 2025

Dear Vinodh Raveendran, We genuinely regret reading about your recent experience at our resort. Please understand power cuts are largely outside our control. However, we do understand the inconvenience it may have caused, particularly with the Wi-Fi connection. On the issue of boat service, we assure you our team is taking measures to ensure more timely service. Regarding the efficiency of our relationship manager, we are committed to continuous staff training to ensure we meet your expectations in the future. We are truly sorry to hear about the lack of buffet dinner. Noted is your concern and we will revisit our food service to meet the myriad preferences of our esteemed guests. We understand this trip fell short of the standards you expected, and we deeply regret that. We assure you these shortcomings were an exception and not reflective of the usual standards we set for ourselves. Your feedback is valuable to maintain quality and enhance our services. We hope that despite the unfortunate incident, you would give us another opportunity to serve you better. Your satisfaction is our top priority. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Tue Nov 04 23:02:34 IST 2025

Dear Reshma S S, We are thrilled to hear about your positive experience with our team and services. Your mention of the tidiness and 24-hour availability of our housekeeping team, as well as the overall cleanliness of our property, is much appreciated. We always strive to provide comfortable, clean, and convenient accommodations for our guests, so it's fantastic to know we were able to meet these expectations during your stay. We'd love to welcome you back the next time your travels bring you to our area. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Tue Nov 04 23:02:44 IST 2025

Dear Shivangi Bansal, We're thrilled to hear about your positive experience at our resort! It's delightful to know that our live coffee and tea counters were to your liking as we always strive to offer unique and splendid experiences to our guests. It's equally great that you enjoyed our fresh food and local delicacies. We take pride in providing wholesome and authentic culinary experiences. Moreover, we're happy to know that our arrangements for the activities added to the fun and excitement of your stay. Your words motivate us to continue offering high-quality experiences and unparalleled hospitality. We look forward to welcoming you back soon for another beautiful stay. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Tue Nov 04 23:02:21 IST 2025

Dear Sahaya Vijai We appreciate the time you took to share your thoughts and feedback on our food and location. It's pleasing to know that our culinary offerings and the ambiance met your satisfaction. Each dish is thoughtfully prepared by our skilled chefs who use the highest quality ingredients to ensure a delightful dining experience always. We agree that our stellar location adds an extra layer of charm to the dining adventure, allowing our customers to enjoy an all-encompassing and memorable experience. We have always aimed to deliver a high-quality experience to our guests -right from the delicious food, the setting, the service, and everything in between. Your encouraging remarks inspire us and we will continue to maintain our high standards in the future, for guests like you. We hope your journey with us continues as we are eager to serve you delicious meals in a welcoming environment. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island

Dear Saurabh Singla, We appreciate you sharing your experiences and providing such a balanced review. Your praise for our location, live music, and the ambiance of our accommodation is invigorating - it is truly delightful to learn that these were the highlights of your stay. However, we understand that there is room for improvement in terms of providing room amenities and enhancing staff behavior. Your feedback regarding the absence of certain items, such as a shaving kit and a laundry bag, is noted. We value your suggestion, taking it as an opportunity to better our services. Of course, we would have been prompt in fulfilling these requests had we been informed. Nevertheless, it's crucial for us to deliver comprehensive service, without needing to be asked. We're grateful for your acknowledgment of the overall grandeur of our property, including the boat ride and live music. We aim to provide memorable experiences by maintaining the richness and authenticity of our location. Thank you for considering your stay as a great experience. We look forward to welcoming you back and enhancing your experience next time. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Thu Oct 02 22:31:29 IST 2025

Dear Shruthy L S, We're thrilled to hear of your enjoyable experience, particularly your appreciation for the stunning estuary setting and the meals served in Ripples Restaurant. Delightful culinary experiences are indeed one of our core offerings and we're happy to know it resonated with you. Also, we understand how travelling with a child may initially pose its set of challenges, and we're glad that our dedicated staff could assist and make your stay easier. Regarding the brief power outage you experienced, we would like to assure you that this is not reflective of our usual services. We have taken note of this incident and have forwarded your feedback to the responsible department to avoid any similar incident in the future. On your next visit, you can expect the same level of service and cordiality, albeit without any glitches. We look forward to hosting you again in the near future. Vignesh Vijayan Operations Manager

Estuary Sarovar Premiere, Poovar Island has replied on Thu Oct 02 22:29:57 IST 2025

Dear Gangimalla Lingameshwar, We appreciate your feedback and take it in positive stride. Your detailed description of your journey toward our property brings out an adventurous hue that many of our guests enjoy. It's satisfying to note that you find the last bit of the drive memorable and we are glad you enjoyed it. Your words for our diligent staff and commendation for their excellent service fill us with pride. Their consistent effort is to ensure all our guests have a topnotch experience, and it seems they have succeeded in your case. We are taking your concerns regarding the road conditions into consideration and liaising with relevant authorities to bring positive changes. Your invaluable comments certainly help us improve, and we hope to provide an even smoother journey to our property in near future. Looking forward to welcoming you back soon to enjoy the beauty of the place and the warmth of our hospitality. Vignesh Vijayan Operations Manager