Swagath Holiday Resorts

Swagath Holiday Resorts has replied on Fri Aug 08 15:26:30 IST 2025

Dear Sir, Thank you for sharing your feedback. We’re truly sorry to hear about your disappointing experience with our staff, service, and food quality. This is certainly not the level of hospitality we aim to provide, and we take your concerns very seriously. Please be assured that we are looking into the issues you’ve raised and will take immediate steps to address them. We genuinely value your feedback, as it helps us improve and ensure a better experience for all our guests. We hope you might consider giving us another opportunity to serve you better in the future. Warm regards, Fasiludheen

Swagath Holiday Resorts has replied on Fri Aug 08 15:27:24 IST 2025

Dear Sir, Thank you so much for your kind words! We're glad to hear that you had a comfortable stay and that our staff made you feel welcome. It's great to know you enjoyed the food and our convenient location near the beach. We truly appreciate your feedback and hope to see you again soon! Warm regards, Fasiludheen

Swagath Holiday Resorts has replied on Mon Aug 18 19:16:07 IST 2025

Dear Sir, Thank you for sharing your feedback. We're very sorry to hear that your experience did not meet your expectations. Your comments regarding the food quality, linen condition, and overall upkeep are taken seriously. We understand how important comfort and cleanliness are, and we sincerely apologize for falling short. We’re continuously working to improve our services, and your input helps us do better. If you're open to it, we’d appreciate the opportunity to speak with you directly to learn more and make things right. Thank you again for your feedback. Best regards, Team Swagath

Swagath Holiday Resorts has replied on Sun Feb 16 12:59:57 IST 2025

Thanks for the detailed review !

Swagath Holiday Resorts has replied on Tue Dec 10 08:29:06 IST 2024

Dear Mr. Preetam Sir, Thank you for taking the time to share your feedback with us. We're sorry to hear that your stay was not as enjoyable as we would have hoped. We value your comments, as they help us improve and provide better experiences for our guests. We understand how important it is to have a comfortable and modern environment, and we are committed to making necessary improvements. Regarding the swimming pool, we appreciate your feedback and will ensure that we review our maintenance practices to maintain the highest standards of cleanliness and safety for all guests. In terms of the mini fridge, we apologize for the misunderstanding. Our rooms in this category typically do not include fridges, but we will certainly review our communication with guests to ensure more clarity regarding the amenities provided. Once again, thank you for bringing these issues to our attention. We hope you will consider staying with us again in the future, and we will strive to offer you an improved experience. Best regards,

Swagath Holiday Resorts has replied on Tue Dec 10 08:31:18 IST 2024

Dear Ms Archana Madam Thank you for taking the time to share your feedback. We’re happy to hear that you found the property clean and enjoyed the swimming pool and breakfast. It's always great to know that our guests appreciate the amenities we offer! We understand that the distance to the beach and the steep walk can be a challenge for some guests, and we truly appreciate your feedback. While we do our best to ensure a comfortable stay, we will certainly look into ways to better assist guests with the walk or provide more information about transportation options. Thank you once again for your comments. We hope to welcome you back in the future for an even better experience! Best regards,

Swagath Holiday Resorts has replied on Tue Dec 10 08:32:55 IST 2024

Dear Mr. Vivek Sir, Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family enjoyed your stay in our villa and that the serene views and swimming pool made a lasting impression. It’s always a pleasure to know that our younger guests had a great time too! We hope to welcome you and your family back for another memorable stay in the future. Thank you again for choosing our resort! Best regards,

Swagath Holiday Resorts has replied on Tue Sep 17 19:29:10 IST 2024

Thank you for the review!

Swagath Holiday Resorts has replied on Fri Jul 26 11:43:09 IST 2024

Thank you for sharing your positive feedback about your stay at Swagath Holiday Resorts. We are delighted to hear that you enjoyed our convenient location near the beach, as well as our food, rooms, and amenities. It's wonderful to know that you appreciated the ambiance and found our staff to be helpful. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Fasil Swagath Holiday Resorts, Kovalam

Swagath Holiday Resorts has replied on Wed Jun 12 22:38:30 IST 2024

Dear Garima Mishra, Thank you for taking the time to leave a review of your stay at Swagath Holiday Resorts. We're thrilled to hear that you enjoyed our luxurious amenities, especially the swimming pool and the lighthouse view. Your kind words about our sea-facing sun deck and restaurant mean a lot to us. We always strive to provide our guests with a memorable experience, and it's wonderful to know that we met your expectations. Since 1991, our goal has been to offer unparalleled hospitality, and your feedback is incredibly valuable in helping us maintain and improve our services. We hope to welcome you back for another enjoyable stay soon.

Swagath Holiday Resorts has replied on Wed Jun 12 22:39:34 IST 2024

Dear Shailaja Kolapkar, Thank you for sharing your feedback about your stay at Swagath Holiday Resorts. We're pleased to hear that you appreciated our convenient location and found our rooms to be spacious and clean. We also appreciate your comments regarding the food. We strive to provide the best possible experience for our guests, and your input is valuable in helping us improve. Rest assured, we will take your feedback seriously and work on enhancing the quality of our food offerings. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

Swagath Holiday Resorts has replied on Wed Jun 12 22:41:43 IST 2024

Dear Rahul , Thank you for taking the time to share your detailed feedback about your recent stay at Swagath Holiday Resorts. We are delighted to hear that you enjoyed your room, particularly the partial ocean view, lighthouse view, garden, and swimming pool view. It's wonderful to know that you appreciated the spaciousness and the balcony as well. We apologize for the inconvenience you experienced with the hot water. We appreciate your patience and are glad our team could resolve the issue promptly. Your comments regarding the food, menu options, lounge, and dining area have been noted. We are pleased to inform you that the resort has recently undergone renovations, and we have updated many fixtures and introduced more sea view rooms, including the Queen Ocean View Room with Balcony, to enhance our guests' experience. We also appreciate your feedback on our staff and room service. We are continuously working on training our team to improve their soft skills and overall service quality to ensure a more polished and professional experience for our guests. Thank you for your valuable feedback. It helps us improve and strive to offer the best possible experience. We hope to have the opportunity to welcome you back soon and provide you with an even better stay.

Swagath Holiday Resorts has replied on Sun Jul 07 11:10:20 IST 2024

Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our awesome location and that the sea-facing room added that extra special touch to your stay. Your recommendation means a lot to us, and we are delighted that we could make your experience memorable. We look forward to welcoming you back to Swagath Holiday Resorts for another fantastic stay. Warm regards,

Swagath Holiday Resorts has replied on Wed Jun 12 22:44:14 IST 2024

Thank you for sharing your feedback about your stay at Swagath Holiday Resorts. We are pleased to hear that you enjoyed our convenient location, just a short walk from the beach. We apologize for the inconvenience you experienced with the cleanliness of the bed sheets and comforters. This is not the standard we strive to maintain, and we will address this issue with our housekeeping team to ensure improvements are made. Regarding the absence of an electric kettle in your room, we are pleased to inform you that we now provide electric kettles in all our rooms. We are continuously working to enhance our amenities to better serve our guests. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more comfortable stay in the future.

Swagath Holiday Resorts has replied on Wed Jun 12 22:47:39 IST 2024

Thank you for sharing your feedback regarding your recent stay at Swagath Holiday Resorts. We sincerely apologize for any confusion and inconvenience you experienced with the room allocation and pricing. We regret that your assigned room did not meet your expectations for the ocean and lighthouse view. We would like to make this right for you. Please contact us directly, and we will ensure you receive the room experience you were expecting. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.

Swagath Holiday Resorts has replied on Sun Jul 07 11:12:20 IST 2024

Dear Vivek, Thank you for sharing your positive feedback about your stay at Swagath Holiday Resorts. We are delighted to hear that you had a nice experience in our villa and found our staff to be helpful and professional. We would like to highlight that our villas are specifically designed to provide a feel of Kerala right here in Kovalam. These villas are exclusively for couples, offering a unique and intimate experience. Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay.

Swagath Holiday Resorts has replied on Wed Jun 12 22:50:14 IST 2024

Thank you for taking the time to share your feedback about your stay at Swagath Holiday Resorts. We are delighted to hear that you found our rooms neat, clean, and appreciated the new sanitary fittings and renovations. Regarding your comments on the dinner service, we understand that the buffet-only option may not suit everyone's preferences, and we will take your feedback into consideration as we evaluate our dining options. We would also like to highlight our Pool and Lighthouse View Rooms with balconies, which offer sweeping views of the famous Kovalam Lighthouse and expansive views of our pool from your private balcony. We hope you have the chance to enjoy this experience on your next visit. Your comments are invaluable in helping us improve our guest experience, and we hope to have the opportunity to welcome you back in the future for an even better stay.

Swagath Holiday Resorts has replied on Wed Jun 12 22:52:16 IST 2024

Thank you for taking the time to share your feedback about your recent stay at Swagath Holiday Resorts. We are pleased to hear that you enjoyed our convenient location and found our rooms and staff to your satisfaction. We're glad you stayed in one of our Queen - Ocean and Lighthouse View Rooms, which offer sweeping views of the ocean, our expansive pool, and the famous Kovalam Lighthouse from your private balcony. We appreciate your comments regarding the breakfast spread and will take your feedback into account as we strive to enhance our offerings. Thank you once again for your review. We look forward to welcoming you back for an even better experience in the future.

Swagath Holiday Resorts has replied on Sun Jul 07 11:11:42 IST 2024

Dear Ashutosh , Thank you for sharing your positive feedback about your stay at Swagath Holiday Resorts. We are delighted to hear that you had a nice experience in our villa and found our staff to be helpful and professional. We are especially pleased that you enjoyed the food at our restaurant. Your satisfaction is our priority, and we are thrilled to have met your expectations. We would like to highlight that our villas are specifically designed to provide a feel of Kerala right here in Kovalam. These villas are exclusively for couples, offering a unique and intimate experience. Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay.

Swagath Holiday Resorts has replied on Wed Jun 12 22:56:07 IST 2024

Thank you for taking the time to share your feedback about your recent stay at Swagath Holiday Resorts. We are delighted to hear that you enjoyed our convenient location near the beach and found the beach itself to be beautiful and welcoming. We appreciate your comments about our amenities, including our swimming pool and beautiful backyard. We strive to provide a comfortable and enjoyable environment for our guests. We noticed that you stayed in one of our Ocean and Lighthouse View rooms with a balcony. We hope you enjoyed the sweeping views of the ocean and the famous Kovalam Lighthouse from your private balcony. We are sorry to hear that the quality of the breakfast did not meet your expectations. Your feedback is valuable to us, and we will work on improving our offerings to ensure a better dining experience for our guests. Thank you once again for your review. We look forward to welcoming you back for an even better stay in the future.